DIM is not working again, nothing i purchased has shown up in the ready to download list in the install manager, nor has it shown up in DAZ central, i have the order on my list and paid for in my account statement, seems i and can download the files manually but i would like to use the install manager as thats whats it's for, since i use both Install manager and DAZ Central i find them handy to track recent purchases without having to return to the site. Please Fix the DIM, i have submitted a help ticket and wait some kind of response, hopefully they fix the issue with the Install Manager not picking up recent orders. I have not had any issue with the 1436 previous downloads most of which i have fully interactive licensed to work with in my business, only todays purchases don't show up in the Manager i even tested the weekly freebies they don't show up either.

Please fix the DIM.

Are DIM orders still missing?  

I placed a big one a few hours ago and everything seems to be available in DIM, the one from the day before as well.

Not working here.

My purchases from yesterday still aren't showing up. I wonder if this is some sort of attempt to push us into using central. I'm going to put in a ticket probably just returning the products and it will have to be someting I really really want to get me to spend anymore here.

As much as I like your conspiration theory, as I don't like Daz Central either, but there are people complaining about purchases not showing up in Daz central ... the problem seems to be quite widespread.

https://www.daz3d.com/forums/discussion/comment/5966401/#Comment_5966401

DazCentral uses the DIM core to download products, which means the same servers and product files. So the problems would indeed affect both.

Are DIM orders still missing?  

I placed a big one a few hours ago and everything seems to be available in DIM, the one from the day before as well.

Not working here.

My purchases from yesterday still aren't showing up. I wonder if this is some sort of attempt to push us into using central. I'm going to put in a ticket probably just returning the products and it will have to be someting I really really want to get me to spend anymore here.

As much as I like your conspiration theory, as I don't like Daz Central either, but there are people complaining about purchases not showing up in Daz central ... the problem seems to be quite widespread.

https://www.daz3d.com/forums/discussion/comment/5966401/#Comment_5966401

Hello everyone. I just wanted to say that I am having the same problem as everyone else. I know that manual install is possible, but I just wanted to write as a way to express my dissatisfaction. Perhaps this will somehow have the right people fix the problem (?). I downloaded: 

Romantic Poses for Genesis 8 Female(s) and Male(s)

Winter Dweller for Genesis 8 Male(s)

Axel Hair for Genesis Male(s)

They do not show up in my Install Manager. Or if I happen to click Install To Manager, the product will show up in Install Manager but will fail to install. 

Anyway, I hope this problem gets fixed. I even downloaded Daz Central thinking it would solve the problem, but of course, it didn't.

https://www.daz3d.com/scene-optimizer

I purchased Scene Optimizer along with a bunch of other things. Everything else is showing up but this.

It's not showing up in DazCentral to install but everything else appears. It's in the product list on my account and the purchase list as well.

one of my purchase not appering in daz central too

Are DIM orders still missing?  

I placed a big one a few hours ago and everything seems to be available in DIM, the one from the day before as well.

Not working here.

My purchases from yesterday still aren't showing up. I wonder if this is some sort of attempt to push us into using central. I'm going to put in a ticket probably just returning the products and it will have to be someting I really really want to get me to spend anymore here.

Purchased RY Martha bundle and picked up a couple of freebies but unable to download through DIM or Daz Central... And so soon after I couldn't download Chloe last week for 18 hours... If the website wasn't taking our money you could be sure they would fix that as soon as they found out about it.
Not happy
Steve.

I bought the Workout Facility the other day, but I just can't get it to work no matter how many times I try to reinstall, use DIM or manual (it won't show in Central). Anyone have any ideas what could be going on please? 

Item page: https://www.daz3d.com/workout-facility

Screne shot of error in attachment.

Many thanks for your time!

I put in for a refund for my entire order of old products bought tonight - not one single item appeared in my dim and from the looks of it the only options being offered to download is central and or manual zip both which don't use actually one is zip only though on their pages dim is listed

That's weird, the large purchase of older items I made a few hours ago are all showing up in DIM.

tried several times without any luck, not been having a lot of luck lately with purchases had a lot of stuff not showing up in right locations or missiing files or other problems these were new releases too but tonight bought bunch of pretty old I think content well other add on content poses I didn't get are from the Michael/Vicky 4 days

https://www.daz3d.com/the-village-blacksmith

 

https://www.daz3d.com/old-forge

 

https://www.daz3d.com/old-west-saloon

 

https://www.daz3d.com/the-old-west-saloon-interior

 

https://www.daz3d.com/old-west-undertakers-interior

 

https://www.daz3d.com/old-west-mercantile-interior

 

https://www.daz3d.com/old-west-sheriffs-office-interior

Did your products ever show up in DIM? I just made a purchase about 10 minutes ago and none of the purchased products from that lastest order are showing up in DIM for me.

sorry didn't get back to last time had render going and was late, got one going now too but just loaded dim up to check and nope still not showing checked my email no response and no messages here or refunds only got the stanard got my complaint letter letter recieved at 8.26pm Sunday night Australian time now is 4pm Monday so guessing it's late Sunday evening now there? Playing Devil's Advocate with the virusand everything else there maybe the staff aren't availible as much which might explain the problems been getting with a lot of new releases too 

Hmmm That's extremely strange. I've been purchasing here for several years now and have never had an order not now up in DIM until now. It's large order (over 100 products) and not one of the products from that order has shown up in DIM. I don't know whether to wait and hope the order shows up in DIM or put in a support ticket or what. 

I put in for a refund for my entire order of old products bought tonight - not one single item appeared in my dim and from the looks of it the only options being offered to download is central and or manual zip both which don't use actually one is zip only though on their pages dim is listed

That's weird, the large purchase of older items I made a few hours ago are all showing up in DIM.

tried several times without any luck, not been having a lot of luck lately with purchases had a lot of stuff not showing up in right locations or missiing files or other problems these were new releases too but tonight bought bunch of pretty old I think content well other add on content poses I didn't get are from the Michael/Vicky 4 days

https://www.daz3d.com/the-village-blacksmith

 

https://www.daz3d.com/old-forge

 

https://www.daz3d.com/old-west-saloon

 

https://www.daz3d.com/the-old-west-saloon-interior

 

https://www.daz3d.com/old-west-undertakers-interior

 

https://www.daz3d.com/old-west-mercantile-interior

 

https://www.daz3d.com/old-west-sheriffs-office-interior

Did your products ever show up in DIM? I just made a purchase about 10 minutes ago and none of the purchased products from that lastest order are showing up in DIM for me.

sorry didn't get back to last time had render going and was late, got one going now too but just loaded dim up to check and nope still not showing checked my email no response and no messages here or refunds only got the stanard got my complaint letter letter recieved at 8.26pm Sunday night Australian time now is 4pm Monday so guessing it's late Sunday evening now there? Playing Devil's Advocate with the virusand everything else there maybe the staff aren't availible as much which might explain the problems been getting with a lot of new releases too 

I put in for a refund for my entire order of old products bought tonight - not one single item appeared in my dim and from the looks of it the only options being offered to download is central and or manual zip both which don't use actually one is zip only though on their pages dim is listed

That's weird, the large purchase of older items I made a few hours ago are all showing up in DIM.

tried several times without any luck, not been having a lot of luck lately with purchases had a lot of stuff not showing up in right locations or missiing files or other problems these were new releases too but tonight bought bunch of pretty old I think content well other add on content poses I didn't get are from the Michael/Vicky 4 days

https://www.daz3d.com/the-village-blacksmith

 

https://www.daz3d.com/old-forge

 

https://www.daz3d.com/old-west-saloon

 

https://www.daz3d.com/the-old-west-saloon-interior

 

https://www.daz3d.com/old-west-undertakers-interior

 

https://www.daz3d.com/old-west-mercantile-interior

 

https://www.daz3d.com/old-west-sheriffs-office-interior

Did your products ever show up in DIM? I just made a purchase about 10 minutes ago and none of the purchased products from that lastest order are showing up in DIM for me.

Daz install manager and Daz Central won't show me any new purchases I buy in the store now.

Anyone else having this problem?

and the Tara for Genesis 8 download just sits there and will not download either.

I bought about six of Rons brushes sets including one that had some daz content and they will not show in the DM and neither did the Anime Manga Enthusiast Bundle i just bought. I uninstalled DazCentral and DM and reinstalled them to no avail. 

They show in my purchased list in my account but they will not show up in the DM or Daz Central... :(

Just for the record, I just placed an order for 2 items from the 50% off sale ( Mesh grabber rotations add on & Dial control) they both showed up 50 % off in my cart, added my monthly PA coupon which took off the 6.00$ checked out using store credit, processed instantly and shows up in DIM for download with no issues. Just downloaded and installed Dial control smoothly.

I had no issues with my sale, but Mesh grabber shows no info in my Product library other than the blib about using Daz Central which I have no use for and refuse to test considering the numerous issues others have had with it,

@Kharma, There was some odd issue with the Addon that for some reason requires the DIM installer. It's on Daz's end, and nothing the PA can do. Did you download and install the Addon via DIM? If so, you should be good to go, (assuming you already have Mesh Grabber, of course!) The Rotations Addon adds functionality to the existing Mesh Grabber, so you won't see another tool, but you will see addtional options in the Tool Settings tab. The Addon also requires the latest version of Mesh Grabber, so you may need to update that, if you haven't already.

If you can't seem to download and install the Addon, the PA may be able to help. You can get help, and more info from the commercial thread for the Mesh Grabber Rotations Addon here, (if you need the link.)

@LAdair I was able to download and install both items I bought without issue, what wasn't showing in my product library was the usual info regarding the items such as purchase date etc, now all it shows is the info about using Daz central. I wasn't happy about the l missing information we have become accustomed to seeing in our product library

Ah. I misunderstood. As for the product library issue, there is a thread for that, if you're interested: Not a fan of the new product library layout

Thanks for responding with some help tho, I appreciate anytime a response is given to help   I did follow that thread, I hope they return to the old way in the product library as well, as it's not very usefl the way they have done it now 

Just for the record, I just placed an order for 2 items from the 50% off sale ( Mesh grabber rotations add on & Dial control) they both showed up 50 % off in my cart, added my monthly PA coupon which took off the 6.00$ checked out using store credit, processed instantly and shows up in DIM for download with no issues. Just downloaded and installed Dial control smoothly.

I had no issues with my sale, but Mesh grabber shows no info in my Product library other than the blib about using Daz Central which I have no use for and refuse to test considering the numerous issues others have had with it,

@Kharma, There was some odd issue with the Addon that for some reason requires the DIM installer. It's on Daz's end, and nothing the PA can do. Did you download and install the Addon via DIM? If so, you should be good to go, (assuming you already have Mesh Grabber, of course!) The Rotations Addon adds functionality to the existing Mesh Grabber, so you won't see another tool, but you will see addtional options in the Tool Settings tab. The Addon also requires the latest version of Mesh Grabber, so you may need to update that, if you haven't already.

If you can't seem to download and install the Addon, the PA may be able to help. You can get help, and more info from the commercial thread for the Mesh Grabber Rotations Addon here, (if you need the link.)

@LAdair I was able to download and install both items I bought without issue, what wasn't showing in my product library was the usual info regarding the items such as purchase date etc, now all it shows is the info about using Daz central. I wasn't happy about the l missing information we have become accustomed to seeing in our product library

Ah. I misunderstood. As for the product library issue, there is a thread for that, if you're interested: Not a fan of the new product library layout

If you look at the product icon in the products tab of Smart Content a DIM (or Daz Central) install will be in colour but will have a solid triangle in a circle at top-right, and if you right-click on it you will see the Install option; If there is no triangle, and right-click has an uninstall option, it was a Connect install.

Again, thank you, Richard. I think it was a connect install, then. But what significance has that?

Happening to me too but I discovered a trick 

Go to smart content and you'll see its picture in black and white, right click and click install and hope it goes to the drive you want 

I still can't find measure metrics even after searching it under all products so it's not working for everything 

Install Manager and Daz Central are both down for me too 

What you just did is install the product with Daz Connect. It will go into a completely different folder structure than folders used by DIM. 

Just for the record, I just placed an order for 2 items from the 50% off sale ( Mesh grabber rotations add on & Dial control) they both showed up 50 % off in my cart, added my monthly PA coupon which took off the 6.00$ checked out using store credit, processed instantly and shows up in DIM for download with no issues. Just downloaded and installed Dial control smoothly.

I had no issues with my sale, but Mesh grabber shows no info in my Product library other than the blib about using Daz Central which I have no use for and refuse to test considering the numerous issues others have had with it,

@Kharma, There was some odd issue with the Addon that for some reason requires the DIM installer. It's on Daz's end, and nothing the PA can do. Did you download and install the Addon via DIM? If so, you should be good to go, (assuming you already have Mesh Grabber, of course!) The Rotations Addon adds functionality to the existing Mesh Grabber, so you won't see another tool, but you will see addtional options in the Tool Settings tab. The Addon also requires the latest version of Mesh Grabber, so you may need to update that, if you haven't already.

If you can't seem to download and install the Addon, the PA may be able to help. You can get help, and more info from the commercial thread for the Mesh Grabber Rotations Addon here, (if you need the link.)

@LAdair I was able to download and install both items I bought without issue, what wasn't showing in my product library was the usual info regarding the items such as purchase date etc, now all it shows is the info about using Daz central. I wasn't happy about the l missing information we have become accustomed to seeing in our product library

Connect has nothing to do with my disdain for Daz Central, which is totally due to the horror stories of its victims.

Although incompetence would appropriately explain the removal of this information, its replacement with Daz Central ads does seem to bode an agenda. But it's OK. I'm always looking for ways/excuses to trim my 3D budget.

Neither Daz Central or DIM are working for me.....got a whole bunch of items to purchase, but luckily I only purchased two, nothing showed up yet. 

Yeah, same here picked up some stuff today and although it shows in the product library it doesn't appear in either the Install Manager or Daz Central.