juke135_494590346c said:

DAZ Programmers should really fix this problem with a simple solution without having to worry about updating with program open especially when the user did not command the program to be updated.

This happened to me some time ago, after trying DAZ Central. The easy solution would be for the installer to check if Studio is running and to refuse to install if that is true...hopefully with a simple dialog alerting the user why it wasn't working. Not sure why that hasn't been done:(

Having a problem with a couple of downloads,,,

Steam Powered Dirigible, SKU 61741, it lists Daz Central, DazConnect, DIM, Manual Install as install types on the product page.

There are no downloadable files listed on the product page in my product library. It is empty of any downloads.

Yuletide Treasure Tree, SKU 79908,  it lists Daz Central, DazConnect, DIM, Manual Install as install types

DazConnect Offline package is the only download listed on the product page in my product lirary, problem is the Authorization File downloaded fine, the DazConnect file gives this error every time I click the link.

{
  "code": "not_found",
  "message": "File with such name does not exist.",
  "status": 404
}

A couple of weeks ago I purchased Accelerator for UltraScenery, SKU 74497.

This item also says on the product page that the install types are Daz Central, DazConnect, DIM, Manual Install.

On the product page of my product library it lists these two files,

IM00074497-02_AcceleratorforUltraSceneryforDAZStudio45Win64bit.zip

IM00074497-04_AcceleratorforUltraSceneryforDAZStudio45Mac64bit.zip

Neither one of these file have a linked download button. I filled out a trouble ticket and was told that there is no manual install for this item.

Then what is the zip file that I downloaded?  IM00074497-01_AcceleratorforUltraSceneryStudioContent.zip

And if there is no manual install, why are there file names of the product zip files listed on my downloads page without a link?

Is anybody else having these type of problems with their files (particularly the items mentioned) or should I just give up and ask for my money back?

Thanks for any insight you may have

Yeh, don't use Daz Central; heads up though, I hate it, so my opinion is biased. Ascania's point is very valid though.

Anything which can be installed with Daz Central can also be installed with DIM.  If a product only lists Daz Central, then the downloads are broken and it can't be installed with Daz Central either.

Some products however can't be installed with DIM, so you have to install manually or use DAZ Central. For example, Vulpine Folk. It would be better if DAZ required all new products to be downloadable using DIM, at least until DAZ Central become a superior, bug-free replacement capable of handling all legacy content (if ever). Manually installed items tend to get lost. I am afraid to try DAZ Central for fear it might break something, untill I see more positive feedback in the forums. Using two different installation managers for the same store is inconveninent and confusing!

I have 2 Mac Pros (5,1 and 3,1) each with a GTX 1070. They have been running 4.12 (and 4.12.1). When I upgraded one to 4.14 recently on one of them, it completely broke GPU rendering. I tried clearing the DAZ3d application support and preferences, creating a new user account with fresh settings, and reinstalling Daz and Daz central. I even tried to downgrade to 4.12 by copying my version of 4.12 from my other Mac Pro which had not yet updated to 4.14. The issue persisted, and I was beginning to think it was my graphics card. But then I tried imaging the SSD with a clone of the SSD from the other Mac Pro, so they both have the exact same OS and Daz and CUDA and everything. This fixed the issue. So I assumed, the issue was something with other unknown variables associated with the install of the OS or DAZ. But then I tried to upgrade to 4.14, assuming it would work now, and the same issue came back again immediately. Again, the only solution was to re-image the hard drive. I tried on the other Mac Pro now, after making a backup of the hard drive for imaging in case it happened on that one too. After upgrading the other Mac Pro to 4.14, it did start having the exact same issues. So I can perfectly reproduce this issue every time on two computers, and all I have to do is install  Daz 4.14, and it breaks my GPU rendering. It will always fall back to CPU now, and if I force it to use GPU, it will not render at all. It will continue to say "Preparing scene" and the progress bar resets itself over and over. And this is with an empty scene with a cube primitive. Any ideas?

Is this Daz Studio, DIM, Daz Central or all of the above?

I'm missing multiple products in DIM, DAZ Central, and even my Product Library download links on the site itself. I've filed a ticket, but no idea when it will get handled (and it isn't time sensitive anyway). Edit: Whoops! I didn't realize that bundle pages just link to their individual products on the site now.

AbnerK said:

sabrinachina1 said:

AbnerK said:

sabrinachina1 said:

I have a problem

 

I bought a package yesterday here in the shop.

Now there is the base default missing.

Where can I get it form? I tried to uninstall and install again but this missing file is not included in the package

data/nikisatez/g8fbsj/blazer skinny jeans - top/uv sets/nikisatez/base/default.dsf

 

What can I do?

 

Thank you!

 

 

 I is it this that you bought?

 

Blazer and Skinny Jeans Outfit Textures | 3D Models and 3D Software by Daz 3D

 

Yes it's this one ☝️ 

 

 

Okay so, when you're logged into the Daz Store  and you go here: https://www.daz3d.com/blazer-and-skinny-jeans-outfit-for-genesis-8-female-s

 

does it say 'Purchased' in red or 'Add to Cart' in green? 

If it's saying 'Add to Cart' then you don't own the required product.   
 

You are right it shows me that I can add it to card, but I actually paid it ??? And I find it at my orders list and it's in my daz central????

i have the order number and the proof of payment z

what can I do?

Update - I was able to manually install Daz Studio and log in to my account from the program but still unable to use DIM or Central.

I've read everything I can find on the log in issues with the email/password "incorrect".  I'm not using special characters and my password is longer than 7 characters.  I've changed my password numerous times and I still can not log in!  This is going on two - three weeks now.  Yes, I have a ticket "supposedly" open that states that Daz will probably not get back in touch with me for 4 to 6 weeks :( .  Extremely frustrating!!

On top of that, I've tried updating my email numerous times to no avail as well (that was stated in the ticket also).  This is a new windows hard drive that I'm trying to install on, but Daz gives me the same error message when trying to open on my already establised desktop.

Any advice to be able to log in and download my products without having to this manually?  I'm at the end of my rope with Daz and their lack of help on their support ticket end.

Thanks.

Kerya said:

Well, the newest freebie https://www.daz3d.com/vyk-separates--dforce-skater-skirt

just shows DazCentral as download option ...

I hope the rest will be added.

Showing Daz Central only usually means "Somebody forgot all the download files. For any install method." Hopefully it does get fixed soon.

I used Daz Central. 

I recently purchased [MMX Fantasy Eyes Mini for Genesis 3 and 8] this for my Genesis 8 females and males. However, upon installing it, I can't seem to find them. I did try to look in the Smart Content Tab under all files, i checked the antomy tab, I checked the figures then clicked "Explore Product" on both the genesis 3/8 females/males, no luck. I tried looking into the materials, thinking that maybe it was in there, didn't find it there either. I went into the content library as well to look for the file, still couldn't find it. I went into Daz Central and ununstalled it/reinstalled it several times and still couldn't find it. Mind you, this was free for the holidays, but still. I really wanted this product to work, and I can't find it anywhere. Any help would be appreciated, thanks. 

Edited for Please put your question in the post body and the title - Daz 3D Forums

I have a couple of questions regarding files and file structure for Daz add-ons. 

1. I am learning to 3D model (not Hexagon just yet) for someone who uses Daz Studio to compose pictures. I can save my models as either .3ds or .obj. Is one of them better for import into Daz Studio? If so which?

2. What file structure do I need to include when I send the model to my friend? Can I just put the model and textures in the same zip or rar file or do I need to imbed the textures in a sub directory?

3. Where do I put .duf (pose) files so that I can apply them to figures in Daz Studio? My friend sent me several poses so that I can make mannikins to use for scale when modelling for him. I need to know where to put those pose files. Assume I have Daz Studio, Hexagon, Daz Central and Daz Install Manager all installed at the normal default file locations. 

Many thanks in advance for helping a total and very ignorant noob.

Daz Central has a pretty interface, but it doesn't work nearly as well as install manager for actually intalling stuff.

And you can't hide products you don't want installed, or do a number of the other things Manager does.

Are there any plans to fix these things so it actually does the job that Install Manger does?

Or should we plan on just installing everything by hand from now on?

Richard Haseltine said:

It didn't install correctly. You could download the zip and copy everything from inside the Content folder in the zip to /Data/Cloud/1_72471/ so it overwrites the bad files, or you could uninstall through DS and install through Install Manager/Daz Central. I see this too and need to get a ticket in (though you could open a ticket too).

Hi, Richard.

I installed the product within DazStudio by clicking on the greyed out product icon in the Smart Content panel. I rarely do so, typically relying on the Install Manager instead. Does Daz Studio introduce prolems when called on to install a product?

You mentioned opening a ticket. I'm fairly new to the forum. How can I do that?

Cheers!

It didn't install correctly. You could download the zip and copy everything from inside the Content folder in the zip to /Data/Cloud/1_72471/ so it overwrites the bad files, or you could uninstall through DS and install through Install Manager/Daz Central. I see this too and need to get a ticket in (though you could open a ticket too).

Daz Central, it messed up, I uninstalled it, tried to reinstall and now I can't use Daz on this computer AT ALL, and I have lost everythiung I had in it.

Daz wants to get rid of it or at least let people decide for themselves if they want it,I DON'T.

I AM HAVING THIS EXACT SAME ISSUE!

Except one addition, I only had downloaded/installed half of my content before noticing that it was taking up far too much space on my ssd (boot drive), so I opened daz just to test that everything was working fine on my new computer. Everything worked as expected and smart content was all there. Then I moved everything to another drive (an hdd), and after ensuring all the paths were targeted correctly in daz central and DIM, I downloaded the rest of my content onto the HDD directly through DIM. Everything is working fine, it's all there in the content library, but in smart content there's only 16 items (which also say theyre not installed, but are in the installed tab for some reason). I have over 1800 assets for clarity. 

I can get files to be recognized in smart content if i download them through daz connect within daz studio, and it installs onto the HDD still, but it seems really impractical to do that when everything is already downloaded. I really can't figure out what's wrong. I uninstalled and reinstalled daz and the dirtectories are all correct in the content manager settings but its just not recognizing anything in smart content!!!!

Trying to install Daz 4.5, which requires installation of Daz Central, and not asking me to install Daz to Bridge...and select a Path for Daz to Blender. What does that mean?