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New Year, New Sales Thread: Report Issues Here 4 "Reporting Only"

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  • Richard HaseltineRichard Haseltine Posts: 109,460

    Richard Haseltine said:

    rokkr said:

    The "Manic Wishlist Weekend" promo of March 29th states clearly: "Items must be in your Wishlist prior to 3/29." But it seems items added to the Wishlist yesterday (March 28th) aren't being taken into account, i.e., the rebate doesn't work.

    It almost certainly should say before Friday, the date should not have updated as the days passed. We have flagged this, and reflagged the apparently mising exclusion for New items.

    In fact the date was correct, but new items are excluded - the promo page has been updated, though you may need a hard refresh to see it.

  • Charlie JudgeCharlie Judge Posts: 13,410

    Richard Haseltine said:

    Richard Haseltine said:

    rokkr said:

    The "Manic Wishlist Weekend" promo of March 29th states clearly: "Items must be in your Wishlist prior to 3/29." But it seems items added to the Wishlist yesterday (March 28th) aren't being taken into account, i.e., the rebate doesn't work.

    It almost certainly should say before Friday, the date should not have updated as the days passed. We have flagged this, and reflagged the apparently mising exclusion for New items.

    In fact the date was correct, but new items are excluded - the promo page has been updated, though you may need a hard refresh to see it.

    Not for me; only the minimum price has been added; even a hard refresh and clearing cache didn't change it for me. Maybe a Cloudflare cache issue ? 

  • felisfelis Posts: 6,134

    Is this https://www.daz3d.com/peekaboo-outfit-range-bundle

    correctly priced?

  • DasTriDasTri Posts: 179

    felis said:

    Is this https://www.daz3d.com/peekaboo-outfit-range-bundle

    correctly priced?

    Not by a factor of 100. The comma was put wrongly. I will refrain from taking advantage of that... 

  • Cris PalominoCris Palomino Posts: 12,689

    felis said:

    Is this https://www.daz3d.com/peekaboo-outfit-range-bundle

    correctly priced?

    I believe it's not, but the person I need for it is unavailable, so it's disabled for now. 

  • Cris PalominoCris Palomino Posts: 12,689

    Should be fixed once it clears cache.

  • ElorElor Posts: 3,586

    The base price is 65.99 now.

  • miladyderyni_173d399f47miladyderyni_173d399f47 Posts: 2,667

    Something (else?) is wrong with Quick Grab. It is showing no items, but is stuck on Calculating. Usually it says 0 of 0 items. Refreshing doesn't help.

    Also, what does "Store-wide Artists and Daz+ items found Mad Artist Stores" mean? 

  • Cris PalominoCris Palomino Posts: 12,689

    miladyderyni_173d399f47 said:

    Something (else?) is wrong with Quick Grab. It is showing no items, but is stuck on Calculating. Usually it says 0 of 0 items. Refreshing doesn't help.

    Also, what does "Store-wide Artists and Daz+ items found Mad Artist Stores" mean? 

    where do you see the latter? 

  • felisfelis Posts: 6,134
    edited March 30

    This I assume

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    Post edited by felis on
  • miladyderyni_173d399f47miladyderyni_173d399f47 Posts: 2,667

    Yes, the promo in @felis' post above. 

  • Cris PalominoCris Palomino Posts: 12,689

    Ok, our understanding of the copy is:
    MM, March Madness release are SM.
    Store-Wide artist is MAS, Mad Artists Stores.

    Daz+ is included in MAS.

  • joannajoanna Posts: 2,450

    miladyderyni_173d399f47 said:

    Something (else?) is wrong with Quick Grab. It is showing no items, but is stuck on Calculating. Usually it says 0 of 0 items. Refreshing doesn't help.

    From what I've seen, "calculating" is "normal" too when the QG didn't populate on time. Some weeks back, it would be 0 of 0 items first, then Calculating...

    But it doesn't change that new Quick Grab items did not populate. This month, we've had QG populate correctly for *gasps* two weeks in a row. I guess that was too much, and now we'll suffer for months. ;) On a more serious note, I hope the mods flagged/will flag this up.

  • erostewerostew Posts: 239
    edited March 30

    KETCHUP-MADNESS code is not working. Hard to find anything it would actually save money on anyway with Daz Original being in MAS, but I tried it on 3 different items where it would have saved at least a few cents and got "Coupon Code is not Valid".

    Post edited by erostew on
  • davesodaveso Posts: 7,925
    edited March 30

    i came back to pick up stonemason main street, and howirfarkes ultrascenery 2 maple...all of a sudden the pricing went up. I had it in cart with 78% discount, which now dropped to 74%, plus the New Release item dropped some points as well. Whats up with that? overall my  cart went from 59 to 69$. i cant show screen shot from before as i didn't grab one. so I get 30% gold star, 4 tokens, the Maple iabd mainstreet are included in still new so there should be an extra 20% on the new release. not sure what else. 

     

    Post edited by daveso on
  • WolfwoodWolfwood Posts: 901

    daveso said:

    i came back to pick up stonemason main street, and howirfarkes ultrascenery 2 maple...all of a sudden the pricing went up. I had it in cart with 78% discount, which now dropped to 74%, plus the New Release item dropped some points as well. Whats up with that? overall my  cart went from 59 to 69$

    There was a 15% discount on cart without buy ins. It was not advertised and just as it came, i was removed. Now there is an orange banner of 10% off with code. Was about to purchase a gift card myself as 15% is close to the usual 20% with code, and probably spend some building tokens. Now i will pass.

  • mikeha_camikeha_ca Posts: 37

    KETCHUP-MADNESS code is not working today. 

  • davesodaveso Posts: 7,925

    Wolfwood said:

    daveso said:

    i came back to pick up stonemason main street, and howirfarkes ultrascenery 2 maple...all of a sudden the pricing went up. I had it in cart with 78% discount, which now dropped to 74%, plus the New Release item dropped some points as well. Whats up with that? overall my  cart went from 59 to 69$

    There was a 15% discount on cart without buy ins. It was not advertised and just as it came, i was removed. Now there is an orange banner of 10% off with code. Was about to purchase a gift card myself as 15% is close to the usual 20% with code, and probably spend some building tokens. Now i will pa 

    thanks. it made a big difference in my total. Well, now to start subtracting product until I get where the total was. I was using my $10 coupon as well, that is prior to the 10% off one. the 10% off isn't as much as the $10 coupon.

  • AZDigitalArtistAZDigitalArtist Posts: 809
    edited March 30
    Outlet quick grab pricing now seems to be fixed
    Post edited by AZDigitalArtist on
  • TomhipTomhip Posts: 598

    Wolfwood said:

    daveso said:

    i came back to pick up stonemason main street, and howirfarkes ultrascenery 2 maple...all of a sudden the pricing went up. I had it in cart with 78% discount, which now dropped to 74%, plus the New Release item dropped some points as well. Whats up with that? overall my  cart went from 59 to 69$

    There was a 15% discount on cart without buy ins. It was not advertised and just as it came, i was removed. Now there is an orange banner of 10% off with code. Was about to purchase a gift card myself as 15% is close to the usual 20% with code, and probably spend some building tokens. Now i will pass.

    Well that did get me confused as well. I did a test basket during afternoon and was like ok but no fireworks, now came in and wee extra discount with a code.... yeah no.

  • FrankTheTankFrankTheTank Posts: 1,535

    The discount pricing is not correct on Main Street with a new item in the cart. It should be 70% off (with a Gold star and new item), but I am only getting 66% off.

    If I have Main Street alone in the cart, I do get the Gold Star discount as you can see its 58% off, which is correct.

    So it's not getting the added discount for a New item in the cart.

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  • 3DSaga3DSaga Posts: 759

    Shooting Star Riana's files call her "Tiana"; the same mistake that happened with an earlier Shooting Star. 

  • rokkrrokkr Posts: 356

    There's this orange banner coupon for Plus/Premiere subscriptions, but now you can't accumulate subscriptions, right? That is, while my subscription is running, I can't buy another one, isn't it? So, I guess, this is useless for anyone with current subscriptions, if I'm not mistaken. (Moreover, there's this 10% rebate on the cart, but it says it's not stackable... Is this really so?)

  • alreadytakenalreadytaken Posts: 11
    edited March 30

    mikeha_ca said:

    KETCHUP-MADNESS code is not working today. 

    This was still the case for me.  However, MADNESS-2026 does work for the mad door prizes .   So does the gold star discount.

    Post edited by alreadytaken on
  • barbultbarbult Posts: 26,562
    edited March 30

    Why are the discount percentages different in the orange banner and the DIM ad? 

    Orange banner in store:

    DIM:


    O    range banner inside DIM:

     

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    Post edited by barbult on
  • Richard HaseltineRichard Haseltine Posts: 109,460

    barbult said:

    Why are the discount percentages different in the orange banner and the DIM ad? 

    Orange banner in store:

    DIM:


    O    range banner inside DIM:

    reported.

  • kprkpr Posts: 363

    rokkr said:

    There's this orange banner coupon for Plus/Premiere subscriptions, but now you can't accumulate subscriptions, right? That is, while my subscription is running, I can't buy another one, isn't it? So, I guess, this is useless for anyone with current subscriptions, if I'm not mistaken. (Moreover, there's this 10% rebate on the cart, but it says it's not stackable... Is this really so?)

    The (unofficial) answer in the member forum is that you would have to cancel and then subscribe... Would prob work okay(ish) if you are paying monthly but annually maybe not so much (I don't know if there's a refund of time unused etc?)

  • jmucchiellojmucchiello Posts: 935

    kpr said:

    rokkr said:

    There's this orange banner coupon for Plus/Premiere subscriptions, but now you can't accumulate subscriptions, right? That is, while my subscription is running, I can't buy another one, isn't it? So, I guess, this is useless for anyone with current subscriptions, if I'm not mistaken. (Moreover, there's this 10% rebate on the cart, but it says it's not stackable... Is this really so?)

    The (unofficial) answer in the member forum is that you would have to cancel and then subscribe... Would prob work okay(ish) if you are paying monthly but annually maybe not so much (I don't know if there's a refund of time unused etc?)

    I was going to ask if this was fixed. Sigh.

  • emanuela1emanuela1 Posts: 1,047
    edited March 30

    I made a purchase this evening and was happy, until I realized there was a mistake: the 45% discount corresponding to 8 tokens had not been applied correctly. I also mistakenly added the coupon MADNESS-2026, which was not calculated in the price, perhaps because it cannot be combined with tokens? In any case, it was not calculated for most products, but it is as if I had already used it, because it is no longer usable (I tried to add an item to the cart and it no longer lets me use it). Ultimately, the total of the products at today's price should have been $66.38, with the 30% Gold Star discount applied, $46.47, and finally, with the 8 tokens (45%) the total should have been $25.56, and with the Madness-2026 coupon, it should have become $21.72. However, I instead paid $26.28. With the oddly applied discounts, I paid more than I would have paid even without the Madness-2026 coupon. It's true that the difference is small, but it's compounded by the fact that I can't use the coupon.
    Finally, I'm particularly disappointed because I just renewed my DAZ+ account (a week ago) and now there's a 25% discount offer.
    My questions are as follows:
    1) Will it be possible to recover the difference between the correct token discount calculation and the amount I spent?
    2) Can I ask to use the Madness 2026 discount again, since it basically wasn't calculated?

    Post edited by emanuela1 on
  • Richard HaseltineRichard Haseltine Posts: 109,460

    emanuela1 said:

    I made a purchase this evening and was happy, until I realized there was a mistake: the 45% discount corresponding to 8 tokens had not been applied correctly. I also mistakenly added the coupon MADNESS-2026, which was not calculated in the price, perhaps because it cannot be combined with tokens? In any case, it was not calculated for most products, but it is as if I had already used it, because it is no longer usable (I tried to add an item to the cart and it no longer lets me use it). Ultimately, the total of the products at today's price should have been $66.38, with the 30% Gold Star discount applied, $46.47, and finally, with the 8 tokens (45%) the total should have been $25.56, and with the Madness-2026 coupon, it should have become $21.72. However, I instead paid $26.28. With the oddly applied discounts, I paid more than I would have paid even without the Madness-2026 coupon. It's true that the difference is small, but it's compounded by the fact that I can't use the coupon.
    Finally, I'm particularly disappointed because I just renewed my DAZ+ account (a week ago) and now there's a 25% discount offer.
    My questions are as follows:
    1) Will it be possible to recover the difference between the correct token discount calculation and the amount I spent?
    2) Can I ask to use the Madness 2026 discount again, since it basically wasn't calculated?

    I think you need to open a Sales support ticket for this.

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