20% off Annual Subscription, but link broken

Comments

• FizzleMyth Posts: 70

  March 10

  The (not entirely intuitively named) “New Year, New Sales Thread: Report Issues Here 3 "Reporting Only"” thread in “The Commons” forum has discussion about problems with sales like this.

  Moderators tend to watch for new issues posted there and pass them along to the appropriate Daz staff.
• Richard Haseltine Posts: 109,296

  March 10

  Moved to the Commons as it is not a Daz Studio issue.

  We have reported the link and asked bout the way the promo should be used.
• Richard Haseltine Posts: 109,296

  March 10

  This has been updated so the discount is available if you have purchased a Newly Mad item today - so two purchases in all. You may need to do a hard refresh on the page to see the update.
• jmucchiello Posts: 874

  March 10

  Will an existing subsciption be extended or does a new subscription get started?
• Tojiro Posts: 77

  March 10 edited March 10

  Richard Haseltine said:

  This has been updated so the discount is available if you have purchased a Newly Mad item today - so two purchases in all. You may need to do a hard refresh on the page to see the update

  Thanks, but so since the Newly Mad link is still broken, what items will qualify for us to get the annual subscription discount?  (EDIT:  Never mind, found it further up the page)  And is this only good for today?

  Post edited by Tojiro on March 10
• jmucchiello Posts: 874

  March 10

  Will an existing subsciption be extended or does a new subscription get started?
• Richard Haseltine Posts: 109,296

  March 11

  Tojiro said:

  Richard Haseltine said:

  This has been updated so the discount is available if you have purchased a Newly Mad item today - so two purchases in all. You may need to do a hard refresh on the page to see the update

  Thanks, but so since the Newly Mad link is still broken, what items will qualify for us to get the annual subscription discount?  (EDIT:  Never mind, found it further up the page)  And is this only good for today?

  As far as I know, and would expect, it is today only
• Richard Haseltine Posts: 109,296

  March 11

  jmucchiello said:

  Will an existing subsciption be extended or does a new subscription get started?

  It would give you a discount based on what you paid for your remaining subscription and restart the countdown to the next renewal. It isn't possible to get a membership lasting more than a year from today anymore.
• Tojiro Posts: 77

  March 11 edited March 11

  Richard Haseltine said:

  Tojiro said:

  Richard Haseltine said:

  This has been updated so the discount is available if you have purchased a Newly Mad item today - so two purchases in all. You may need to do a hard refresh on the page to see the update

  Thanks, but so since the Newly Mad link is still broken, what items will qualify for us to get the annual subscription discount?  (EDIT:  Never mind, found it further up the page)  And is this only good for today?

  As far as I know, and would expect, it is today only

  Hmmm I just bought one of the Newly Mad items to get the annual Premium discount but the price is still the same as it was before I bought the item.  (Yes, I tried reloading the page and the browser)

  If I can't get the discount as advertised, can I get a refund on the Newly Mad item I purchased?  I only bought it to get the discount.  I haven't downloaded it yet.  (EDIT:  I just submitted for a refund)

  Post edited by Tojiro on March 11