How Do I Fix The Discrepancy Between G8 Skin and G8.1 Skin

2

Comments

  • IceCrMnIceCrMn Posts: 2,331
    edited January 28

    If you can't find it to uninstall it from Connect then you can simply delete the "1_13176" folder.

    navigate to

    /Users/glenhomefolder/Documents/Daz 3D/Studio/My Daz Connect Library/data/cloud/

    look for the 1_13176 folder

    Right click it and delete it.

    Reinstall in DIM with the directions I gave you earlier.

    Start Studio and see if they are loading correctly.

     

    also, if you are on a mac it might be a permissions problem.

    I don't have a mac so I'm not sure how folder/app permissions work on it.

    Might just need to fix the access permissions.

    Post edited by IceCrMn on
  • felisfelis Posts: 6,049

    If you in DIM for Default Ressources 'Show installed files', does it then include the PBRSkin shader, and at what path?

  • FauvistFauvist Posts: 2,288

    IceCrMn said:

    If you can't find it to uninstall it from Connect then you can simply delete the "1_13176" folder.

    navigate to

    /Users/glenhomefolder/Documents/Daz 3D/Studio/My Daz Connect Library/data/cloud/

    look for the 1_13176 folder

    Right click it and delete it.

    Reinstall in DIM with the directions I gave you earlier.

    Start Studio and see if they are loading correctly.

    Just to keep continuity.  I uninstalled then reinstalled the resources.  It made no difference. I'll attach some of the errors that showed up after I reinstalled the resources.

    So, CONNECT?  What's CONNECT?  I've never knowingly ever used CONNECT, whatever it is.  Does CONNECT install content?  Does it install conent without being told to?  Without me knowing?  Where are the CONNECT content files located?  Tell me, and I'll check the location for what?  What am I looking for in CONNECT?

     

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  • IceCrMnIceCrMn Posts: 2,331
    edited January 28

    /Users/glenhomefolder/Documents/Daz 3D/Studio/My Daz Connect Library/data/cloud/1_13176

    look in there to see if the files actually exist.

    If they do, then it's most likely a permissions problem.

    Are you on a mac?

    Post edited by IceCrMn on
  • FauvistFauvist Posts: 2,288

    felis said:

    If you in DIM for Default Ressources 'Show installed files', does it then include the PBRSkin shader, and at what path?

    Yes, in the DIM INSTALLED files there are PBR files. I attach some of them. 

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    installed_PBR_b.png
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  • felisfelis Posts: 6,049
    edited January 28

    This is what it should look like.

    Yours are textures.

    DS_SkinPBR.png
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    Post edited by felis on
  • FauvistFauvist Posts: 2,288

    IceCrMn said:

    /Users/glenhomefolder/Documents/Daz 3D/Studio/My Daz Connect Library/data/cloud/1_13176

    look in there to see if the files actually exist.

    If they do, then it's most likely a permissions problem.

    Are you on a mac?

    Yes, I've been on a Mac since Apple first released them.

    I don't have a DOCUMENTS folder in glenhomefolder

    But I DO HAVE A DOCUMENTS FOLDER in the Apple Cloud. I'll attach that path.  I tried to get into it and I got a message I didn't have permission to get into it.  Then I tried a couple of other ways to get into it (from my laptop - not from the iCloud site) and I was able to get into it.  I don't remember what I did to get into it. So what do you think this means?

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  • IceCrMnIceCrMn Posts: 2,331
    edited January 28

    Well, that would be why Studio can't read the file.

    the folder

    /Users/glenhomefolder/Documents/Daz 3D/Studio/My Daz Connect Library/data/cloud/1_13176

    is actaully in your cloud storage which you are having issues accessing.

    Your screenshot of the DIM install is pointing to

    /data/DAZ 3D/Built-in Content/Daz Iray/PBRSkin/

    So check there and see if that one is actually there.

    Like I said, I'm not a mac user, so I'll have to google some of the specifics, so if a mac user could step in here it would be much appreciated.

    Post edited by IceCrMn on
  • felisfelis Posts: 6,049

    I generally don't think it is a good idea to use clouds for Daz content.

     

  • Richard HaseltineRichard Haseltine Posts: 109,032

    IceCrMn said:

    If you can't find it to uninstall it from Connect then you can simply delete the "1_13176" folder.

    navigate to

    /Users/glenhomefolder/Documents/Daz 3D/Studio/My Daz Connect Library/data/cloud/

    look for the 1_13176 folder

    Right click it and delete it.

    Reinstall in DIM with the directions I gave you earlier.

    Start Studio and see if they are loading correctly.

     

    also, if you are on a mac it might be a permissions problem.

    I don't have a mac so I'm not sure how folder/app permissions work on it.

    Might just need to fix the access permissions.

    If it isn't insalled through Connect according to the database then the files in the /data/cloud/ folder will not do anything anyway - the issues are if the system thinks there is a Connect instalaltion but its files cannot be located, then it will ignore any DIM or manual installation of the same files./

  • LeanaLeana Posts: 12,899

    Fauvist said:

    IceCrMn said:

    If you can't find it to uninstall it from Connect then you can simply delete the "1_13176" folder.

    navigate to

    /Users/glenhomefolder/Documents/Daz 3D/Studio/My Daz Connect Library/data/cloud/

    look for the 1_13176 folder

    Right click it and delete it.

    Reinstall in DIM with the directions I gave you earlier.

    Start Studio and see if they are loading correctly.

    Just to keep continuity.  I uninstalled then reinstalled the resources.  It made no difference. I'll attach some of the errors that showed up after I reinstalled the resources.

    So, CONNECT?  What's CONNECT?  I've never knowingly ever used CONNECT, whatever it is.  Does CONNECT install content?  Does it install conent without being told to?  Without me knowing?  Where are the CONNECT content files located?  Tell me, and I'll check the location for what?  What am I looking for in CONNECT?

    Connect is the system where you install content directly from DS. It's possible you did install that product from DS by mistake when trying to use the product.

    if there's a Connect version of a product installed, DS will always use that version, even if there's a more recent version installed by DIM.

    Check the product list in Smart Content, it should give you the option to uninstall the Connect version when you right click on the "default resources" product.

  • FauvistFauvist Posts: 2,288

    OK, so I turned OFF my connection to Apple Cloud.  The computer isn't connected to the cloud now.  

    And like you said, I checked to see if /data/DAZ 3D/Built-in Content/Daz Iray/PBRSkin/ was there, and I opened the actual icons of the folders one after another until I got to it, YES it's really installed there.

    I will turn the computer off, and then on, then create a new daz scene and load an 8.1 figure and see if the pbr skin loads.  This is going to take a little time.

    Thank you for all your help so far, though.  I had no idea there was something called Connect feeding DAZ files to the cloud.  How do I get rid of this CONNECT whatever it is?  And disconnect it from the cloud?

    Thanks!

  • FauvistFauvist Posts: 2,288

    So cloud is off. I turned off, then on, the computer.

    Opened a new scene.  Loaded a new 8.1 character.  Rendered it.  The rendered skin is the same as it's been for 2 days. So just turning off the connection to the Cloud did nothing to fix the problem.  I copied part of the log.  You are correct.  Studio is looking for content on my hard drives  AND in the cloud - and I get an ERROR label for both places for the skin. 

    OMG.  I just checked the Apple settings and connection to the cloud was ON.  Even if I turn the connection to the cloud off - either the cloud or the computer turns it back on when I start the computer, with me doing anything else, or even knowing it's on.  I'm going to get rid of the Apple Cloud.  No more clouds for me.  Everything is going on hard drives.

    So when I did this latest render immediately after I turned the computer back on - the CLOUD was already connected.

    I can't do this any more today.  I've spent 2 whole days trying ro render 1 character and I'm burnt out.  I don'r know what to do.

  • ElorElor Posts: 3,444
    edited January 28

    The cloud they are speaking about is something active inside Daz Studio, it's not related to iCloud or any other clouds solution you may use: I do have iCloud active on my Mac (with a paid plan on top of that) but I don't have your problem.

    Here's how the default ressources look in Smart Content on my Mac:

    Notice Daz Connect at the bottom of the pictures, with No for both lines. If you can share a screenshot of the same information on your computer, it will likely provide useful information to people who know how to deal with Connect. I never use Connect, not even to try to get the various products I could access with a Premier membership.

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    Post edited by Elor on
  • felisfelis Posts: 6,049

    Those products that is installed with Connect, must be uninstalled from inside Daz Studio, by right-clicking a product and select uninstall. Untill that, the database will consider it installed and try to use that.

    If the Connect library is there no longer, a more radical method is to reset the database, and then reload metadata. But that will remove all changes done by yourself in the database.

  • nemesis10nemesis10 Posts: 3,879

    Just to clarify, you do not have to get rid of Connect (I'm not sure you actually can); what you want to avoid is installing the same product in two places.  Just so that is clear, Connect is the system that when you are logged in, you can click on a product and install rather that firing up DIM and installing or manually installing.  All three work for most products (Dim being the simplest, most robust, and most error free) but they are are viable. The problem you are having will affect other products so it is best to fix the issue and solve the problem to you never run into it again.  I should also clarify that Daz's Cloud folder in data is not Apple's iCloud Drive.  It is a specific folder in the data foulder that installs from Daz Connect live as opposed to filkes that you save on Amazon servers that Apple rents for your encrypted data.  You also don't want to get rid of the Apple iCloud which will seriously and irreparably damage all your data.  They are unconnected.

  • FauvistFauvist Posts: 2,288

    nemesis10 said:

    Just to clarify, you do not have to get rid of Connect (I'm not sure you actually can); what you want to avoid is installing the same product in two places.  Just so that is clear, Connect is the system that when you are logged in, you can click on a product and install rather that firing up DIM and installing or manually installing.  All three work for most products (Dim being the simplest, most robust, and most error free) but they are are viable. The problem you are having will affect other products so it is best to fix the issue and solve the problem to you never run into it again.  I should also clarify that Daz's Cloud folder in data is not Apple's iCloud Drive.  It is a specific folder in the data foulder that installs from Daz Connect live as opposed to filkes that you save on Amazon servers that Apple rents for your encrypted data.  You also don't want to get rid of the Apple iCloud which will seriously and irreparably damage all your data.  They are unconnected.

    Oh, I see the DAZ Connect link or symbol or whatever it is in the content library of the new Studio version.  I don't understand.  Why would DAZ install something that could, without the user knowing it, be sending the content to some cloud, other than the DAZ cloud?  I mean, I'm the only one that can access my Apple Cloud account, but that's not the case with everybody.  Some Apple Cloud accounts are accesssable by whoe groups of people.  And what if it wasn't the Apple Cloud, what if DAZ Connect was sending to some other cloud, like the Adobe cloud.  There must be some way of turning it off, or uninstalling it.

  • Richard HaseltineRichard Haseltine Posts: 109,032

    Anything might be sent to an offsite location (OneDrive on Windows is notorious for usurping user folders, and that actually moves the files locally which breaks content). \data\cloud\ is just a folder name, it is (as far as DS is concerned) a purely local folder which contains content installed directly from the "cloud" (Daz CDN) rather than from a localk zip (as DIM does), it doesn't indicate that the files are any more or less apt to be copied or moved to a remote server than any other fle on the system

  • nemesis10nemesis10 Posts: 3,879

    Fauvist said:

    nemesis10 said:

    Just to clarify, you do not have to get rid of Connect (I'm not sure you actually can); what you want to avoid is installing the same product in two places.  Just so that is clear, Connect is the system that when you are logged in, you can click on a product and install rather that firing up DIM and installing or manually installing.  All three work for most products (Dim being the simplest, most robust, and most error free) but they are are viable. The problem you are having will affect other products so it is best to fix the issue and solve the problem to you never run into it again.  I should also clarify that Daz's Cloud folder in data is not Apple's iCloud Drive.  It is a specific folder in the data foulder that installs from Daz Connect live as opposed to filkes that you save on Amazon servers that Apple rents for your encrypted data.  You also don't want to get rid of the Apple iCloud which will seriously and irreparably damage all your data.  They are unconnected.

    Oh, I see the DAZ Connect link or symbol or whatever it is in the content library of the new Studio version.  I don't understand.  Why would DAZ install something that could, without the user knowing it, be sending the content to some cloud, other than the DAZ cloud?  I mean, I'm the only one that can access my Apple Cloud account, but that's not the case with everybody.  Some Apple Cloud accounts are accesssable by whoe groups of people.  And what if it wasn't the Apple Cloud, what if DAZ Connect was sending to some other cloud, like the Adobe cloud.  There must be some way of turning it off, or uninstalling it.

    I think you are being too literal in this.  What happens is that you buy a product and you are given different options to install it. You can use DIM which connects to a Daz server (the only "cloud" that matters in all of this so think "Daz cloud" is "Daz server". Apple iCloud has nothing to do with any of this...  nothing at all.  In both installation methods, the files live on your computer in different locations and not in the "cloud" and Daz Studio is precise about locations.  Daz Studio is also set up to prioritize Daz Connect files over DIM files.  I have been known to install through DAZ  Connect when there have been issues with DIM; I remind myself to uninstall the Connect version when the DIM version is working just because it is tidier to generally use one installation method.  There is no issue with privacy because all of this is on your computer and none of this is in the "cloud" and specifically, this has nothing to do with iCloud. Nothing is sent anywhere but your computer. Daz3d is not accessing your Apple iCloud account and stores nothing in it.   

  • FauvistFauvist Posts: 2,288

    Elor said:

    The cloud they are speaking about is something active inside Daz Studio, it's not related to iCloud or any other clouds solution you may use: I do have iCloud active on my Mac (with a paid plan on top of that) but I don't have your problem.

    Here's how the default ressources look in Smart Content on my Mac:

    Notice Daz Connect at the bottom of the pictures, with No for both lines. If you can share a screenshot of the same information on your computer, it will likely provide useful information to people who know how to deal with Connect. I never use Connect, not even to try to get the various products I could access with a Premier membership.

    Here is the equivelant screen shot from my computer.  There are three differences.  The icon for the Deault Resources is different.  The Artist(s) are different. and at the bottom the Daz Connect Metadata says NO, but the Installed says YES.  So it looks like I have the wrong package of Default Resources installed, and DAZ Connect says YES to Installed.

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  • FauvistFauvist Posts: 2,288
    edited January 30

    3 days trying to render 1 character.  I've been using DAZ Studio for years.  I didn't have this problem until I upgraded to DAZ STUDIO 4.24.03.  The moment I upgraded, things became discombobulated.  I feel like Alice in Wonderland who ended up in Oz.

    Post edited by Fauvist on
  • nemesis10nemesis10 Posts: 3,879

    Fauvist said:

    3 days trying to render 1 character.  I've been using DAZ Studio for years.  I didn't have this problem until I upgraded to DAZ STUDIO 4.24.03.  The moment I upgraded, things became discombobulated.  I feel like Alice in Wonderland who ended up in Oz.

    On the plus side, it seems like you are much closer to a diagnosis and cure.  

     

    1. The default resources that say "Connect Yes" should be deinstalled; on a mac, option-click on that icon that you show in your picture and deinstall. Quit Daz Studio.
    2. Open DIM and search for Default Resources.  Hopefully, it should say that it is not installed.  If one is installed, go to the appropriate DIM panel and deinstall the Default Resources.
    3. In DIM, reinstall the current Default Resources which should give you the proper current Default Resources and the current skin shaders.
    4. open Daz Studio and see if the skin looks correct now.   

    This should only take a few minutes to do all the steps.  My guess is that there was some disk error and Daz Studio told you that a resource was missing which it fixed by grabbing the Connect version of the Daz Resources.  Since you seem like you held off doing the regular version updates, you never had a chance to replace the Default Resources and gradually a mixmatch occured.  Hopefully, this will solve your problem.

  • FauvistFauvist Posts: 2,288

    nemesis10 said:

    Fauvist said:

    3 days trying to render 1 character.  I've been using DAZ Studio for years.  I didn't have this problem until I upgraded to DAZ STUDIO 4.24.03.  The moment I upgraded, things became discombobulated.  I feel like Alice in Wonderland who ended up in Oz.

    On the plus side, it seems like you are much closer to a diagnosis and cure.  

     

    1. The default resources that say "Connect Yes" should be deinstalled; on a mac, option-click on that icon that you show in your picture and deinstall. Quit Daz Studio.
    2. Open DIM and search for Default Resources.  Hopefully, it should say that it is not installed.  If one is installed, go to the appropriate DIM panel and deinstall the Default Resources.
    3. In DIM, reinstall the current Default Resources which should give you the proper current Default Resources and the current skin shaders.
    4. open Daz Studio and see if the skin looks correct now.   

    This should only take a few minutes to do all the steps.  My guess is that there was some disk error and Daz Studio told you that a resource was missing which it fixed by grabbing the Connect version of the Daz Resources.  Since you seem like you held off doing the regular version updates, you never had a chance to replace the Default Resources and gradually a mixmatch occured.  Hopefully, this will solve your problem.

    I really wanted this to work, but it didn't.  I followed your instructions. I opened a new scene.  Loaded Holt 8 and Assassin 8.1.  Did no lighting.  Didn't change any settings.  Hit render.  Holt 8 is properly rendered, and Assassin 8.1 is pale pink and white.

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    Holt 8 - Assassin 8.1.jpg
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  • nemesis10nemesis10 Posts: 3,879

    That is okay... It removes one variable.  So let's see if the surface settings of Assassin 8 look right.  May I have you take a screen shot of the surface settings of Assassin 8.1's head so we can see if it matches what a pbr setting should look like.  Also, may I have you render the Genesis 8.1 Basic Male from Genesis 8 Starter Essentials with Genesis 8.1 Male Base MAT All Maps A from the Genesis 8 Starter Essentials > Materials >Iray> Masculine > Genesis 8.1 Male folder?

  • FauvistFauvist Posts: 2,288

    nemesis10 said:

    That is okay... It removes one variable.  So let's see if the surface settings of Assassin 8 look right.  May I have you take a screen shot of the surhace settings of Assassin 8.1's head so we can see if it matches what a pbr setting should look like.  Also, may I have you render the Genesis 8.1 Basic Male from Genesis 8 Starter Essentials with Genesis 8.1 Male Base MAT All Maps A from the Genesis 8 Starter Essentials > Materials >Iray> Masculine > Genesis 8.1 Male folder?

    I don't have this: 

    Genesis 8.1 Male Base MAT All Maps A from the Genesis 8 Starter Essentials > Materials >Iray> Masculine > Genesis 8.1 Male folder

    I'll attach screenshots of what DIM installed, the list of files that DIM istalled, and a folder that has Genesis 8.1 Male Base MAT All Maps A.png shown as an empty file with a question mark on it.

     

     

    DIM Genesis 8.1 Male Base MAT All Maps A.png
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    LIST OF FILES Genesis 8.1 Male Base MAT All Maps A.png
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    FOLDER Genesis 8.1 Male Base MAT All Maps A.png
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    1 Assassin 8.1 HEAD Surface Settings.png
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    2 Assassin 8.1 HEAD Surface Settings.png
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    3 Assassin 8.1 HEAD Surface Settings.png
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    4 Assassin 8.1 HEAD Surface Settings.png
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    5 Assassin 8.1 HEAD Surface Settings.png
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  • nemesis10nemesis10 Posts: 3,879

    Well, we have partially solved the problem.  Those settings for Assassin 8.1 are not the proper pbr settings; they look like the old Poser/3delight settings. If you open a Genesis 9 figure, you will see what a pbr setting should look like.  Okay, my next test for you is to open the Default Resources, its shader folder and its skin folder and tell me if the default pbr shader is present.  If it is, I will suggest that you manually download the genesis 8 resources and manually install them assuming you are using a version of DAZ Studio that supports it (I haven't looked at what version number you use). As an aside, it is nice being able to talk to another Mac user.  I think we are heading to the solution.

  • FauvistFauvist Posts: 2,288

    I don't have a Default Resources folder - unless it's called something else.  I'll attach 3 screen shots of the 3 hard drives that have ANY files or folders with "default resources" in the name.

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    3D CONTENT HD - DEFAULT RESOURCES.png
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    Seagate HD - DEFAULT RESOURCES.png
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  • nemesis10nemesis10 Posts: 3,879
    edited February 1

    To quote Sulu from Star Trek, "Oh, My!"  So you need to have the Default Resources so that is why those materials show up with question marks and the skin doesn't load with the pbr skin shader. Now we have an easy thing to try.  

    1. Go to DIM
    2. Search for Default Resources,
    3. Deinstall it if it shows up in the DIM Installed tab (DIm opens with a window with three tabs)
    4. Install it from DIM install tab
    5. Restart your Daz Studio which hopefully now has the pbr skin shader

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    Post edited by nemesis10 on
  • FauvistFauvist Posts: 2,288

    I've already done that 3 times.  What DIM sends me isn't the right Deafault Resources.  I'll try it again.

  • FauvistFauvist Posts: 2,288
    edited February 1

    nemesis10 said:

    To quote Sulu from Star Trek, "Oh, My!"  So you need to have the Default Resources so that is why those materials show up with question marks and the skin doesn't load with the pbr skin shader. Now we have an easy thing to try.  

    1. Go to DIM
    2. Search for Default Resources,
    3. Deinstall it if it shows up in the DIM Installed tab (DIm opens with a window with three tabs)
    4. Install it from DIM install tab
    5. Restart your Daz Studio which hopefully now has the pbr skin shader

    With DIM I uninstalled the Default Resources, and  with DIM I downloaded and installed the only Default Resources that showed up.  I opened a new scene and put a white background in, and I used an HDRI light I've used hundreds of times.  I loaded a Genesis 8, 8.1, and 9 character.  With the 8.1 and 9 characters they load with no textures, so I manually click on the icons in their respective folders to load the full materials.  I attached the result.

    As can be seen, the white background and Owen 8 are perfectly rendered, and the 8.1 and 9 characters are so white they disappear into the background.

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    Post edited by Fauvist on
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