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Fatal Error 4.24 With Windows Update

IceDragonArtIceDragonArt Posts: 12,850
edited January 15 in Technical Help (nuts n bolts)

DAZStudio.exe caused ACCESS_VIOLATION in module "C:\Program Files\DAZ 3D\DAZStudio4\plugins\dzirayrenderer.dll" at 0033:000000005E825A29, getPluginDefinition()+276089 byte(s)

Windows 11 did an update last night and this morning 4.24 is crashing on start up.  The alpha version still works just fine.  I uninstalled the update, didn't help.  4.10 still works as well

Post edited by IceDragonArt on

Comments

  • felisfelis Posts: 5,928

    Have you tried to reinstall 4.24?

    I have no idea why Windows upgrade could effect that.

  • Richard HaseltineRichard Haseltine Posts: 108,560

    felis said:

    Have you tried to reinstall 4.24?

    I have no idea why Windows upgrade could effect that.

    Might have done somethign to the nVidia driver - I know having donea  clean Windows 10>Windows 11 install on the old system I had to use DDU to get the nVidia drivers updated to something useful as my first attempt left debris that caused issues.

  • IceDragonArtIceDragonArt Posts: 12,850

    Reinstalling did not fix the problem

  • felisfelis Posts: 5,928

    Then as Richard said, update you GPU drivers. Windows might have messed witth them.

  • IceDragonArtIceDragonArt Posts: 12,850

    felis said:

    Then as Richard said, update you GPU drivers. Windows might have messed witth them.

     

    Also did not work.  I had the latest version ( I literally just built this machine last month).  I rolled back the driver, didn't help, re installed the latest driver, also didn't work

  • Saxa -- SDSaxa -- SD Posts: 882
    edited January 16

    Did you reinstall Win11?  That would likely re-installs latest, via auto-download to get you up-to-date, as windows is fond of (it's their computer - not yours).

    You should have a system restore from before your update?  But that may not work with reinstall (never tried that). 

    That restores everything the way it was before.  Works 100% of the time over the years, but am not a user of Win11.  System Restore is very common and generally easy to use.  Likely Downside going forward is win11 is updating something it shouldn't. Meaning until you find what it is updating you would have to keep Windows updates on hold until you find out what it's changing, or keep a restore point (kept for <30 days another stupid WinOS development - which they are doing ad nauseum these days). 

    Should also mention that someone posted here not too long algo that current OctaneRender supports 5*** series cards.  And that would be for older  4,24.*.*, which means you would have to get working again.

    https://home.otoy.com/render/octane-render/purchase/

    But means a monthly-sub and redoing your textures.  But given the long uncertainty over scripts and DAZ 2025 and full implentation, it may be a consideration.  It is REALLY abysmal this whole situation of IRAY-DAZweddedToIray.  Just had to laugh that OTOY's plugin for DAZ works (havn't seen any posts to contrary).

    Post edited by Saxa -- SD on
  • IceDragonArtIceDragonArt Posts: 12,850

    Saxa -- SD said:

    Did you reinstall Win11?  That would likely re-installs latest, via auto-download to get you up-to-date, as windows is fond of (it's their computer - not yours).

    You should have a system restore from before your update?  But that may not work with reinstall (never tried that). 

    That restores everything the way it was before.  Works 100% of the time over the years, but am not a user of Win11.  System Restore is very common and generally easy to use.  Likely Downside going forward is win11 is updating something it shouldn't. Meaning until you find what it is updating you would have to keep Windows updates on hold until you find out what it's changing, or keep a restore point (kept for <30 days another stupid WinOS development - which they are doing ad nauseum these days). 

    Should also mention that someone posted here not too long algo that current OctaneRender supports 5*** series cards.  And that would be for older  4,24.*.*, which means you would have to get working again.

    https://home.otoy.com/render/octane-render/purchase/

    But means a monthly-sub and redoing your textures.  But given the long uncertainty over scripts and DAZ 2025 and full implentation, it may be a consideration.  It is REALLY abysmal this whole situation of IRAY-DAZweddedToIray.  Just had to laugh that OTOY's plugin for DAZ works (havn't seen any posts to contrary).

    Yeah I'm not uninstalling and reinstalling windows 11 I literally just put this machine together a month ago.  Its not critical, I have 4.10 installed and it works just fine for using my scripts etc.  And I render in the alpha so its still doable.  I loathe microsoft but until someone comes up with something else thats really viable, I guess we are stuck with it. It screwed up my GOG installer as well but undoing the update fixed that.  The error in daz clearly indicates its an iray issue and seems to only be affecting 4.24

  • WendyLuvsCatzWendyLuvsCatz Posts: 40,259

    did you try running it in compatibility mode?

    a long shot but I had to do that for D|S2.8 (yes, you read that right, was feeling nostalgic)

  • Saxa -- SDSaxa -- SD Posts: 882

    IceDragonArt said:

     

    Yeah I'm not uninstalling and reinstalling windows 11 I literally just put this machine together a month ago.  Its not critical, I have 4.10 installed and it works just fine for using my scripts etc.  And I render in the alpha so its still doable.  I loathe microsoft but until someone comes up with something else thats really viable, I guess we are stuck with it. It screwed up my GOG installer as well but undoing the update fixed that.  The error in daz clearly indicates its an iray issue and seems to only be affecting 4.24

    Well that's good if you're happy with 4.10 working :)
    Loath is an apt word these days.

    I keep watching Linux as a dual boot option. Too much work yet for DAZ (with DAZ still supporting MACs but not Linux officially) but for some other things Linux has come a long ways exponentially in last few years.

    FYI: winOS, including 11, auto-makes a 'system restore'.  You should definately have one from before the windows update.
    Only very aggressive AVs may require you to restore from boot-up. Most of times just works in windows (have read that system restore works as before in Win11 too, other than kept for shorter timepsans now - so don't leave for too long if remotely interested).

    And importantly, Windows has an option to toggle on or off 'the update all your drivers' as well when it does updates (or Win10 did - so would expect same for Win11).  
    Have mine turned off forever.  So for example, i updated Nvida drivers when i wanted to.
    Suspect this is why your IRAY is borked for 4.24. (and GOG, and so on)

    ----

    Hi Wendy!
    Yeah good ole compat mode.  Been awesome for a few things.  
    Probs be worth a try, as it doesn't even take but a minute.
    Given 4.10 works, likely not. But who knows with Windows and its INSISTENCE that everything be current (ignoring some people have tried and true software that they don't need broken by needless updates).
    Happy 3D'ing!

  • IceDragonArtIceDragonArt Posts: 12,850

    WendyLuvsCatz said:

    did you try running it in compatibility mode?

    a long shot but I had to do that for D|S2.8 (yes, you read that right, was feeling nostalgic)

    Not sure how to do that.

     

  • IceDragonArtIceDragonArt Posts: 12,850

    Saxa -- SD said:

    IceDragonArt said:

     

    Yeah I'm not uninstalling and reinstalling windows 11 I literally just put this machine together a month ago.  Its not critical, I have 4.10 installed and it works just fine for using my scripts etc.  And I render in the alpha so its still doable.  I loathe microsoft but until someone comes up with something else thats really viable, I guess we are stuck with it. It screwed up my GOG installer as well but undoing the update fixed that.  The error in daz clearly indicates its an iray issue and seems to only be affecting 4.24

    Well that's good if you're happy with 4.10 working :)
    Loath is an apt word these days.

    I keep watching Linux as a dual boot option. Too much work yet for DAZ (with DAZ still supporting MACs but not Linux officially) but for some other things Linux has come a long ways exponentially in last few years.

    FYI: winOS, including 11, auto-makes a 'system restore'.  You should definately have one from before the windows update.
    Only very aggressive AVs may require you to restore from boot-up. Most of times just works in windows (have read that system restore works as before in Win11 too, other than kept for shorter timepsans now - so don't leave for too long if remotely interested).

    And importantly, Windows has an option to toggle on or off 'the update all your drivers' as well when it does updates (or Win10 did - so would expect same for Win11).  
    Have mine turned off forever.  So for example, i updated Nvida drivers when i wanted to.
    Suspect this is why your IRAY is borked for 4.24. (and GOG, and so on)

    ----

    Hi Wendy!
    Yeah good ole compat mode.  Been awesome for a few things.  
    Probs be worth a try, as it doesn't even take but a minute.
    Given 4.10 works, likely not. But who knows with Windows and its INSISTENCE that everything be current (ignoring some people have tried and true software that they don't need broken by needless updates).
    Happy 3D'ing!

    I will look for that.  And I will definitely consider the system restore

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