No Disk in Drive Error When Installing 4.24

i keep getting a no disk in drive error when trying to install 4.24.  I've had no problems installing to this pc before so not sure what is going on.  Any ideas?  

Comments

  • LeanaLeana Posts: 12,735

    Do you install your content on an external drive? If so, could the drive letter have changed since you setup your install directory?

  • IceDragonArtIceDragonArt Posts: 12,727

    Leana said:

    Do you install your content on an external drive? If so, could the drive letter have changed since you setup your install directory?

    I double checked and its still E Drive.  I install the actual daz program to my c drive though, wherever DIM usually puts it.  The rest of my content is installing just fine, its the actual 4.24 that its having fits over.

  • Richard HaseltineRichard Haseltine Posts: 107,860

    How are you installing?

  • IceDragonArtIceDragonArt Posts: 12,727
    edited November 6

    Richard Haseltine said:

    How are you installing?

    through DIM.  The rest of the content I  was installing had no issues.

    Post edited by IceDragonArt on
  • Richard HaseltineRichard Haseltine Posts: 107,860

    This is installing the actual application? Click the gear icon at top-right in DIM and select Show Helper Log, save it as a new file, and attach it to a post here.

  • IceDragonArtIceDragonArt Posts: 12,727

    Yes, the actual program. I've attached the log file. Its quite long.  I did try multiple times to download it. I changed nothing before I tried it, and all of the assets I downloaded had no issues.

    txt
    txt
    Helper Log DIM.txt
    247K
  • Richard HaseltineRichard Haseltine Posts: 107,860

    Please delete that file and  try instaling again, so we get a clean report - you don't have much memory, though, and are running WIndows 7. There are a lot of occasions when no PostgreSQL connection could be made, which is suspicious.

  • IceDragonArtIceDragonArt Posts: 12,727
    edited November 9

    2025-11-09 11:47:13.818 +++++++++++++++ Install Manager Helper 1.4.1.87 starting +++++++++++++++++

    2025-11-09 11:47:13.818 [INFO] :: OS bits: 64

    2025-11-09 11:47:13.818 [INFO] :: Platform bits: 64

    2025-11-09 11:47:13.818 [INFO] :: Qt Version: 4.8.7

    2025-11-09 11:47:13.818 [INFO] :: Running on Windows 7, Build 7601, Professional, Service Pack 1

    2025-11-09 11:47:13.818 [INFO] :: Physical Memory:

    2025-11-09 11:47:13.818 [INFO] :: Total: 15.9 GB (17128677376)

    2025-11-09 11:47:13.818 [INFO] :: Avail: 12.5 GB (13468217344)

    2025-11-09 11:47:13.818 [INFO] :: Virtual Memory:

    2025-11-09 11:47:13.818 [INFO] :: Total: 7.9 TB (8796092891136)

    2025-11-09 11:47:13.818 [INFO] :: Avail: 7.9 TB (8795958915072)

    2025-11-09 11:47:13.818 [INFO] :: Current Memory Usage: 21%

    2025-11-09 11:47:13.818 [INFO] :: Current DateTime:

    2025-11-09 11:47:13.818 [INFO] :: Loc: Sun Nov 9 11:47:13 2025

    2025-11-09 11:47:13.818 [INFO] :: UTC: Sun Nov 9 16:47:13 2025

    2025-11-09 11:47:13.818 [INFO] :: Home Path:

    2025-11-09 11:47:13.818 [INFO] :: Location = unknown

    2025-11-09 11:47:13.819 [INFO] :: Application Data:

    2025-11-09 11:47:13.819 [INFO] :: Location = C:/Users/sonja/AppData/Roaming/DAZ 3D/InstallManager

    2025-11-09 11:47:13.819 [INFO] :: Disk Total: 912.1 GB (979443380224)

    2025-11-09 11:47:13.819 [INFO] :: Disk Avail: 133.8 GB  (143698087936)

    2025-11-09 11:47:13.819 [INFO] :: Helper application data path: C:/Users/sonja/AppData/Roaming/DAZ 3D/InstallManager

    2025-11-09 11:47:13.820 [INFO] :: Starting CMS...

    2025-11-09 11:47:13.824 [WARNING] :: CMS Connection Failed: Cannot be started by client.

    2025-11-09 11:47:13.832 [INFO] :: Current Content Install Path:

    2025-11-09 11:47:13.832 [INFO] :: Location = C:/Users/Public/Documents/My DAZ 3D Library

    2025-11-09 11:47:13.832 [INFO] :: Disk Total: 912.1 GB (979443380224)

    2025-11-09 11:47:13.832 [INFO] :: Disk Avail: 133.8 GB  (143698083840)

    2025-11-09 11:47:13.832 [INFO] :: Current 64-bit Software Install Path:

    2025-11-09 11:47:13.832 [INFO] :: Location = E:/MY DAZ 3D LIBRARY

    2025-11-09 11:47:13.832 [INFO] :: Disk Total: 3.6 TB (4000650883072)

    2025-11-09 11:47:13.832 [INFO] :: Disk Avail: 1.7 TB  (1967339020288)

    2025-11-09 12:02:45.808 +++++++++++++++ Install Manager Helper 1.4.1.87 starting +++++++++++++++++

    2025-11-09 12:02:45.808 [INFO] :: OS bits: 64

    2025-11-09 12:02:45.808 [INFO] :: Platform bits: 64

    2025-11-09 12:02:45.808 [INFO] :: Qt Version: 4.8.7

    2025-11-09 12:02:45.808 [INFO] :: Running on Windows 7, Build 7601, Professional, Service Pack 1

    2025-11-09 12:02:45.808 [INFO] :: Physical Memory:

    2025-11-09 12:02:45.808 [INFO] :: Total: 15.9 GB (17128677376)

    2025-11-09 12:02:45.808 [INFO] :: Avail: 11.1 GB (12002783232)

    2025-11-09 12:02:45.809 [INFO] :: Virtual Memory:

    2025-11-09 12:02:45.809 [INFO] :: Total: 7.9 TB (8796092891136)

    2025-11-09 12:02:45.809 [INFO] :: Avail: 7.9 TB (8795958915072)

    2025-11-09 12:02:45.809 [INFO] :: Current Memory Usage: 29%

    2025-11-09 12:02:45.809 [INFO] :: Current DateTime:

    2025-11-09 12:02:45.809 [INFO] :: Loc: Sun Nov 9 12:02:45 2025

    2025-11-09 12:02:45.809 [INFO] :: UTC: Sun Nov 9 17:02:45 2025

    2025-11-09 12:02:45.809 [INFO] :: Home Path:

    2025-11-09 12:02:45.809 [INFO] :: Location = unknown

    2025-11-09 12:02:45.809 [INFO] :: Application Data:

    2025-11-09 12:02:45.809 [INFO] :: Location = C:/Users/sonja/AppData/Roaming/DAZ 3D/InstallManager

    2025-11-09 12:02:45.809 [INFO] :: Disk Total: 912.1 GB (979443380224)

    2025-11-09 12:02:45.809 [INFO] :: Disk Avail: 133.7 GB  (143604563968)

    2025-11-09 12:02:45.809 [INFO] :: Helper application data path: C:/Users/sonja/AppData/Roaming/DAZ 3D/InstallManager

    2025-11-09 12:02:45.810 [INFO] :: Starting CMS...

    2025-11-09 12:02:45.814 [WARNING] :: CMS Connection Failed: Cannot be started by client.

    2025-11-09 12:06:51.392 [INFO] :: Socket Error: An error occurred with the connection.

    2025-11-09 12:06:51.394 --------------- Install Manager Helper 1.4.1.87 exited ------------------

    2025-11-09 12:06:51.394 ~

    Post edited by IceDragonArt on
  • Richard HaseltineRichard Haseltine Posts: 107,860

    Which don't show anything related to installing Daz Studio, let alone an error. What exactly are you doing when you get the no disc error?

  • IceDragonArtIceDragonArt Posts: 12,727

    Dim is running and I click on the install (4.24 Daz Studio} and it will start to install then throw the disk error.  I also cannot exit the disk error pop up, I have to literally shut the whole pc down.

  • Please post a screenshot. Did theose log entries show you trying to do the isntallation, or are they just non-problem runs? They seem toe xit cleanly, so not a forced system shutdown.

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