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HS Viola hair parenting issues

savagestugsavagestug Posts: 196
in The Commons

Anyone else having issues with https://www.daz3d.com/hs-viola-hair-for-genesis-9 ;

I have to manually parent the hair to G9 head to get it to follow when posing

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Comments

  • crosswindcrosswind Posts: 9,544

    Yes, the issue comes from its rigging / setup.

    You can select the nodes: HS Viola Hair L G9 and HS Viola Hair L G9 under HS Viola Hair Scalp G9, in Parameters pane, set their Fit to Mode to Auto Follow Transforms. They'll work. 

  • tsroemitsroemi Posts: 3,460

    Could someone experiencing the issue put in a ticket please? I also mean to get that hair in the nearer future, it would be nice to see it fixed.

  • PitmaticPitmatic Posts: 995

    I reported this yesterday and got a refund.

  • joannajoanna Posts: 2,208

    I'm so glad I saw this thread yesterday before I hit "purchase."

  • 3DSaga3DSaga Posts: 641

    crosswind said:

    Yes, the issue comes from its rigging / setup.

    You can select the nodes: HS Viola Hair L G9 and HS Viola Hair L G9 under HS Viola Hair Scalp G9, in Parameters pane, set their Fit to Mode to Auto Follow Transforms. They'll work. 

    Would this have to be done each time the hair is used or would this be a permanent fix? 

  • crosswindcrosswind Posts: 9,544

    3DSaga said:

    crosswind said:

    Yes, the issue comes from its rigging / setup.

    You can select the nodes: HS Viola Hair L G9 and HS Viola Hair L G9 under HS Viola Hair Scalp G9, in Parameters pane, set their Fit to Mode to Auto Follow Transforms. They'll work. 

    Would this have to be done each time the hair is used or would this be a permanent fix? 

    To make it a permanent fix, you need to save a Wearable Preset to overwrite the original Wearable Preset file in the product folder ~~ 

  • melaniemelanie Posts: 806

    I imagine they'll fix it and put out an update for it.

  • savagestugsavagestug Posts: 196

    I'm going to hope for the update, I like the hair enough to keep it

  • algovincianalgovincian Posts: 2,664

    I like the hair, too - a welcomed Daz+ release for sure! I'm sure it'll get an update at some point. In the meantime, thanks @crosswind for posting exactly how to easily fix it.

    - Greg

  • ElorElor Posts: 3,157
    edited September 6

    The best way to get an update on a product is to open a ticket:

    1. Go to https://bugs.daz3d.com/hc/en-us
    2. Log with your Daz3D account
    3. Click on Submit a request
    4. Select 'Technical Support Questions' for 'Please choose a request type below'
    5. For the title, something like the title of the discussion should be good enough I think.
    6. Be as descriptive as possible and add a screenshot or two to show what's the problem is.
    7. Select 'Technical Support' as the 'Contact Department'.
    8. Select 'Product Issue' in the 'Tech Ticket Tracker' drop down menu.

    Response time may greatly vary: I had tickets that stay un-answered for weeks or more, other that have an answer and a fix in a couple of days, but from what Richard Haseltine said, it's not useful to add a message to a ticket without an answer if a ticket stays un-answered.

    As an added bonus, when you write your own ticket, you know that you did what you could to fix the situation, so if you don't see any answer before the end of the refund period, you can ask for a refund and you're likely to be able to pick that same product cheaper once an update is available.

    Post edited by Elor on
  • memcneil70memcneil70 Posts: 5,284

    I haven't had a chance to use it and I do like the style. Thank you @crosswind for a fix. I may not be able to work with any products for weeks right now, but I am glad I saw this thread.

    Mary

  • crosswindcrosswind Posts: 9,544

    @algovincian @memcneil70 You're welcome !

    And I also believe the vendor will have it fixed soon ~

  • RagazzineRagazzine Posts: 103

    crosswind said:

    Yes, the issue comes from its rigging / setup.

    You can select the nodes: HS Viola Hair L G9 and HS Viola Hair L G9 under HS Viola Hair Scalp G9, in Parameters pane, set their Fit to Mode to Auto Follow Transforms. They'll work. 

    Thank you. That makes it usable. I really like the hair and was growing frustrated. 

  • crosswindcrosswind Posts: 9,544

    Ragazzine said:

    crosswind said:

    Yes, the issue comes from its rigging / setup.

    You can select the nodes: HS Viola Hair L G9 and HS Viola Hair L G9 under HS Viola Hair Scalp G9, in Parameters pane, set their Fit to Mode to Auto Follow Transforms. They'll work. 

    Thank you. That makes it usable. I really like the hair and was growing frustrated. 

    No problem ! 

  • GoggerGogger Posts: 2,485
    edited September 14

    I just tried to use this hair and was was thinking "This is some B()ll$#!t!" (- Harry, from Resident Alien) but at least was able to use XYZ rotators and get something useful.  I will be glad when they release an update for it, I can see myself using this hair quite a bit.

    Diana is wondering if it is worth the hassle - yes, Diana, very much so. 

    Manually adjusted:


    This is how it loads in on Diana by Exart G9F - no tweaks:

    021a_Diana_Exart_G9F_VT.jpg
    1200 x 1920 - 1M
    021c_Diana_Exart_G9F_VT.jpg
    1200 x 1920 - 1M
    Post edited by Gogger on
  • TaozTaoz Posts: 10,249

    How do you make morphs for this type of hair?  Only two are included, and they are not very usefu, I'd like some that can move the strands on the right side.  I've tried Mesh Grabber but that doesn't work. 

  • felisfelis Posts: 5,745

    Geometry editor (Premier) should work on it. DFormer should work on it. I haven't tried eksport modity import, as I am in doubt that works.

    But you can also try lowering some simulation settings (local shape constrains) to make it more dynamic during simulation.

  • barbultbarbult Posts: 26,190

    Taoz said:

    How do you make morphs for this type of hair?  Only two are included, and they are not very usefu, I'd like some that can move the strands on the right side.  I've tried Mesh Grabber but that doesn't work. 

    Select the Geometry Editor tool when you export OBJ and also later when you import the modified OBJ. I modify the OBJ in Blender.

  • barbultbarbult Posts: 26,190

    Here is a morph I made for the HS Viola Hair R G9 object. It is called Move Away From Eye. When you unzip the attached file, you will find a barbult folder. Place that folder (with its contents) into the data\Hair Studio\HS Viola Hair G9\HS Viola Hair R G9\Morphs folder in your Content Library. You will find the morph in Actor/Adjust when the HS Viola Hair R G9 object is selected in the Scene pane. Here is the hair on Joan 9 with the morph dialed in.

     

    zip
    zip
    Move Away From Eye.zip
    742K
    HS Viola Hair Joan 9 Move Away From Eye morph.png
    2000 x 2600 - 7M
  • alkenalken Posts: 269
    edited September 16

    Works great. Thanks for the morph!

    barbult said:

    Here is a morph I made for the HS Viola Hair R G9 object. It is called Move Away From Eye. When you unzip the attached file, you will find a barbult folder. Place that folder (with its contents) into the data\Hair Studio\HS Viola Hair G9\HS Viola Hair R G9\Morphs folder in your Content Library. You will find the morph in Actor/Adjust when the HS Viola Hair R G9 object is selected in the Scene pane. Here is the hair on Joan 9 with the morph dialed in.

     

    Post edited by Richard Haseltine on
  • crosswindcrosswind Posts: 9,544

    @barbult

    Thanks for the morph ! yes

  • memcneil70memcneil70 Posts: 5,284

    Thank you @barbult!

  • TaozTaoz Posts: 10,249

    felis said:

    Geometry editor (Premier) should work on it. DFormer should work on it. I haven't tried eksport modity import, as I am in doubt that works.

    But you can also try lowering some simulation settings (local shape constrains) to make it more dynamic during simulation.

    Thanks.  I don't have the Premier Geometry Editor though, and am currently not familiar enough with the other methods to make them work on this hair.

  • TaozTaoz Posts: 10,249

    barbult said:

    Taoz said:

    How do you make morphs for this type of hair?  Only two are included, and they are not very usefu, I'd like some that can move the strands on the right side.  I've tried Mesh Grabber but that doesn't work. 

    Select the Geometry Editor tool when you export OBJ and also later when you import the modified OBJ. I modify the OBJ in Blender.

    Do I need the Premier Geometry Editor for this?  And can I use Hexagon or Carrara instead of Blender?

  • TaozTaoz Posts: 10,249

    Thanks for the morph, @barbult, works great!

  • ElorElor Posts: 3,157

    As far as I know, @barbult is still Daz+, so doesn't have access to the Premier version of Mesh Grabber.

  • TaozTaoz Posts: 10,249

    The hair does seem to load fine on the G9 base, and some (all?) of the DAZ characters, like Julia 9. 

  • TaozTaoz Posts: 10,249
    edited September 16

    Elor said:

    As far as I know, @barbult is still Daz+, so doesn't have access to the Premier version of Mesh Grabber.

    Did you mean Geometry Editor? 

    Post edited by Taoz on
  • ElorElor Posts: 3,157
    edited September 16

    Taoz said:

    Did you mean Geometry Editor? 

    I didn't remember how it was called, but after checking it, Mesh Grabber 4 is now the Geometry Sculptor.

    Post edited by Elor on
  • crosswindcrosswind Posts: 9,544

    To clarify: the way of morphing on an SBH with Geometry Sculptor is just like in Blender, i.e. you're not able to sculpt the SBH but just manipulate the vertices and then create a morph with the delta. The performance is not that good. With heavy SBHs, sometimes it makes DS freeze or crash ~

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