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Reloaded metadata, all content now has a strange icon on it

greywolfgreywolf Posts: 132
in Technical Help (nuts n bolts)

Greetings; I reloaded my metadata a couple weeks ago and all my content now has this icon on it (looks like a broken 'c' with a down-arrow-triangle at the inside bottom of it):

What does this mean and how can I get rid of it?  It never used to be there and even if nothing's wrong, it makes me feel like something's wrong or, worse, that by reloading my metadata, I did something I wasn't supposed to have done.

Comments

  • Richard HaseltineRichard Haseltine Posts: 108,072

    That sounds like the icon telling you a product uis available for install via Daz Connect - which in recent builds should appear (with agrey thumbnail) only if the system isn't seeing the product as installed. Do you mean reimport metadata (through Content DB Maintenance dialogue)  or Update metadata (through the Connect menu or the log-inb dialogue)? The latter will download the metadata for everything you own a license for at thatv point and it will show the icon for uninstalled products in the products list and in the products tab of Smart Content in the All and Avaialble install state folters (tabs at the bottom of the pane).

  • greywolfgreywolf Posts: 132

    Richard Haseltine said:

    That sounds like the icon telling you a product uis available for install via Daz Connect - which in recent builds should appear (with agrey thumbnail) only if the system isn't seeing the product as installed. Do you mean reimport metadata (through Content DB Maintenance dialogue)  or Update metadata (through the Connect menu or the log-inb dialogue)? The latter will download the metadata for everything you own a license for at thatv point and it will show the icon for uninstalled products in the products list and in the products tab of Smart Content in the All and Avaialble install state folters (tabs at the bottom of the pane).

    Hi, Richard, and thank you for the reply.  I did the former, not the latter; should I do the latter?  I know I have licenses for everything present on the system at this point so I don't know why it's showing up on the products I have installed.  I mostly work offline (not connected thru DC).  I was reloading the metadata in an attempt to somewhat cull the population of the Lost and Found section, as it has grown rather large; subsets of installed (official) products are ending up there, the reasons for  which I also cannot fathom.

    I wish  I had more time and drive on the days I was bored so I could just set all this to rights... :)

  • greywolfgreywolf Posts: 132
    edited August 25

    Now I have a new problem and I'm not sure where to put it:
    I have G3D Sophie in my collection, purchased, and installed,  but it shows this icon now:

    and it looks greyed out.  The SKU for it is 99999 in the shop; clicking that SKU takes me to  Page Not Found.
    ...and now I can't access the asset as a new figure.  I can load an old reference to it, but that's it.

    EDIT:  Last night I thought I would uninstall all my "official" things and re-install them via DIM but this didn't change anything.  I'm frustrated enough I'm about to rip it all out and start fresh.

    Post edited by greywolf on
  • Richard HaseltineRichard Haseltine Posts: 108,072

    OK, if you get the Installable marker and a grey thumbnail that means the database sees it as installed but can't find the files - check that a folder hasn't been inadvertently moved or renamed, and that a drive letter hasn't changed.

  • greywolfgreywolf Posts: 132

    And then somehow like magic the installable markers have vanished.  No clue.  And so it goes...

  • greywolfgreywolf Posts: 132

    Sorry to unearth this one but I'm still unclear as to what this icon means on a product.  I have several products with this icon where, when I say "update metadata" I get the grey generic /!\ image; Install, and Update, both do nothing useful.
     ← the rolodex-tabbed icon is the one that I don't understand.

  • Richard HaseltineRichard Haseltine Posts: 108,072

    Please attach the image rather than pasting it directly into your post, which doesn't display.

    That is the icon for "user data" - as opposed to vendor/store data that comes from Daz or as part of the package. It should mean data you have created yourself (e.g. by right-click>Categorise) but there can be occasions when it seems to spontaneously mutate from standard vendor data.

  • greywolfgreywolf Posts: 132

    Richard Haseltine said:

    Please attach the image rather than pasting it directly into your post, which doesn't display.

    Much to my chagrin!  I will do so in the future (you seem to know which icon I mean when I describe it...but I will still do so in the future).

    That is the icon for "user data" - as opposed to vendor/store data that comes from Daz or as part of the package. It should mean data you have created yourself (e.g. by right-click>Categorise) but there can be occasions when it seems to spontaneously mutate from standard vendor data.

    Is there any way to fix this?  I can see the ones which I have categorized from installs/placements from other sources, and I would expect to run into SOME difficulty there (it would be nice to be able to make it look semi-official within the content managers (Lib and Smart)...)

    Thank you, Richard, for your help, as usual.

    --*greywolf;

  • Richard HaseltineRichard Haseltine Posts: 108,072

    If you create a product (right-click on some files to get started, then in the dialogue you can add the rest of the files and do a lot of the setup) then it will be "vendor" data not user data, with its own file in /Runtime/Support/ (that you will want to back up).

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