Daz 3D is part of 
Connect
DAZ Productions, Inc.
7533 S Center View Ct #4664
West Jordan, UT 84084
Licensing Agreement | Terms of Service | Privacy Policy | EULA
© 2025 Daz Productions Inc. All Rights Reserved.
Comments
My sincere thanks to everyone who replied to my post here. You are all lifesavers. Because I would have likely gone cuckoo if this crisis kept up for too much longer. Using DAZ Studio is often a regular part of my part and just the thought of being unable to access it when I feel the need to render just drives me bonkers. Now I can breathe again! :-)
(Edited by mod to fix quote)
Okay, I guess my crisis is not quite over yet. Though related to the problem I had before It is a separate issue, So I am not sure if I should post it as a separate entry or leave it here. If no one replies after a couple of days, I'll just assume everything thinks my problem is solved and try posting a new entry instead.
Basically, the problem now is that although I was able to access my main DAZ account through DAZ Studio, I still do not seem to be able to access it here at the DAZ Studio site itself with the new computer. Moreover, I have many thoiusands of ietms in my Product Library I never installed through DIM through lack of space in my old computer to hold them all. My new computer has lots more room, but now I seem to be unable to use DIM there to install anything from my Product Library onto it. For one thing, I have never seen any way to use DIM to install anything on an external drive rather than my older computer's internal drive which just lacks anywhere near enough space. Can anyone tell me how to set DIM to allow me to load products onto an external drive (also far roomier than the old computer) with this computer, so that I can then load it into the new computer from there. Either that or help me figure out why I still cannot access my account at DAZ's website as opposed to DAZ Studio itself, and how I can fix that? Or am I better off just using DAZ Studio's own Install tabs for each one of these thousands of products I still have uninstalled (which sounds awfully slow and tedious to me).
a video
You can have DIM install to any location you like, inckuding external drives. If you go into DIM Advanced settings, you can change the installation path. The only thing is that the drive letter must be consistent. Of course you then also have to add that path in Daz Studio content paths.
But essentially you still don't know your password as I understand it. You are automatically logging in to the old Daz Studio. Have you tried to untick 'Automatically Login', but leave 'Show Login Screen' ticked so you can come to where Barbult suggested?
Edit: I realised that you when you log into DIM, and when you have the login screen, there is an eye icon below. It is just a little hard to understand it is an eye icon as it only is a single line as the eye is closed. Click and hold that and you can see the password.
Beside that, as Barbult also suggested, I find using a password manager for absolut critical. I have more than 100 passwords to all sort of places and things, and there is no way I could manage that if I didn't use a password manager.
Unfortunately the old computer completely crashed for good right after I last posted )spmething I was surewas going to happoen sponer or later), preventing me from using it to access my Product Library. And this new one won't even enable me to speak here with my Spacewarper& identity anymore.
Edit: Oh, NOW it does! Okay. Well, anyway my computer up and died and I can't seeto make DIM access my product library even though I can see it from here. Now now I am having to do installs the slow, slow way through DAZ Studio itself; clicking on uninstalled files I want most anmd installing them. But oh man is that taking one heck of a lot of time!
Is this still a serial number/log-in problem?
Not sure I understand the question. it lets me fine in DAZ Studio and I install my mods (if slowly) there. But here, even though I can see my product library on this computer when I look for it, I cannot get DIM to access it now from this computer now that my older computer has decided to go bust. I can still see the product library from DAZ Studio here now though; so Ive just been going through the process of installing the mods I need/want the most one by one. It's going to take days, but near as I can see there's no help for it now unless you can tell what I am doing wrong (I'm sure I am doing something wrong, I just canptmfigure out what it is or how to fix it. Sort of like the opriginal definition of SNAFU I guess.
If you install products from inside Daz Studio, that will make Daz Studio ignore DIM installation of those same products. The DIM installed files will take up space on you computer, but the DIM installed files will never be used by Daz Studio. It is a BAD idea to install products two different ways. If you choose to continue to install product from inside Daz Studio. you should be able to select multiple product to install at one time. You shouldn't have to install one by one.
When you talk about "here", we don't know whether you are talking about "here" on the Daz3D website where you are posting the forum message, or "here" in Daz Studio on whatever computer you are using at the time.
If you want help with DIM, you need to be much more specific about what isn't working. What error do you get? Have you looked at the DIM log to see what it says?
Well, since I haven't been able to install anything on my new computer using DIM, and have spent all day installing products using DAZ Studio (still only upmtp the end of the Ds).
I guess I mean both heres that you mention, dependingnon context.
I'm not suire how to be any more specific than I have been. When I turn on DIM, I get no errors. I also do not get my extensive product library. Hence, I can't install anything in it. I canb see the proiduct list fine when I lookm for it, but when I try to use DIM on any of it, none of my product library shows up there; preventing me from even trying to install any of it.
Anyway, you say it's bad to combine methods. Well then, unless there is a quick way to uninstall all the files I have been installing, and we can reasopnably find a way to make DIM access my product library, I may as well forget about DIM and just keep doing what I am doing. It may be slow as heck, but at least I am accomplishing something (while diverting my time doing something other than trying to make renders until the files I can access are not so depleted in numbers).
WHERE can you see your product list? Inside Daz Studio? In your account on the Daz3D website? HOW are you "looking for it"?
When I start the DIM application on my computer I get a pop up window to enter my email address and password. Don't you get that? If you do get it, what happens when you enter your Daz email and password (the same credentials you use to log in inside Daz Studio or on the website to access the forums). After you successfully log into DIM, it can take several minutes before it displays your product list. Maybe you are not waiting long enough.
I see it in both places. Here on this site I click on My Account, hit the product Library tab on the top left, and there is the list of all of my mods; all 162 pages of it.
Whern using DAZ Studio I can do the same thing and get the same result, or I hit the Products tab. That lists everything in my product Library in alphanumerical order whether the products listed are already installed or not.
Yes I do get that pop-up window. And when I do as you suggest, that is where everything goes wrong. It will NOT sign me in with the email/ID/whatever I am using right now to write this. Instead it tells me that my password or ID or whatever is invalid and immediatrely shunts me into the second DAZ account I created with this computer when it would not access my original one. There it gives me a much more restricted Product Library full of whatever freebeis they give new members and that's it. From there, I see no option but tio shut it off and just start all over.
It is possible I am not giving it enough time, but it telling me my ID or password is invalid and giving me a newbie's product library has done anything to encourage me to stick around to find out. Never mind that I am currently logged into DAZ Studio AND the DAZ website here with my original account. As soon as I try to use DIM, it all goes to...uhhhh... the bad place. I admit I am pretty dumb when it comes to this sort of thing (even though I managed to use DAZ Studio well enough to get me what I want), but it seems to me that sort of thing would totally discourage *anyone.*
Sorry, I meant password not serial number. Are you sure you are giving the DIM account the correct details - email and password - for your main account? If DIM works with another account then it isn't a connection issue, and if you can now log-in with DS and the browser it doesn't seem to be an account issue. You could try creating yet another new account in DIM and reentering the details you use on the site and in DS - if that works you can then set it as your default account, and delete the one that doesn't work in DIM once it is inactive.
I wondered what a serial number was in this case. And yes I am sure I am giving DIM the correct details. I never changed my password to access DAZ (and nits been unchanged for like a decade); just to my email account when this computer wouldn't open *that* either. It still won't. May be a related issue, but I am just going to switch to the new one I created and give up on trying to recover it.
Anyway, I've already progressed pretty far installing the products so that I can use DAZ Studio now anyway without too much issue amymore. No point in changing horses in mid-stream, as FDR used to day; so I may as well just keep doing it if more gradually now that the harder part is already done. Thank you for yopur help anyway. The other advice I got how how to use DIM to download to an external drive might have worked if the old computer hadn't suddenly died before I had a chance to even try it.
Be aware that many script-based products are not written in a way that is compatible with Connect, so you may have to download some things from your account. You could then place them in the DIM Downloads folder and install them from the ready to Install tab, even with the wrong account details.
Don't ever attempt to install any UltraScenery products from within Daz Studio. They simply will not work that way.
I don't even know what those are!
I'm not using Conect for anything now anyway. I'd not even known about it until someone mentioned it earlier on this thread, and it has nothing at all to do with the installations I am doing now afaik.
Perhaps you are not familiar with what Daz Connect is. If you are installing products from within Daz Studio, that IS using Daz Connect.
and Connect is likely installing to your C drive
Well, I did qualify that and say afaik! Because if I know one thing it's that I don't know as much as I should about some things.
In any case it is a problem I personally have never encountered before. At least as far as I am aware. If I do encounter it I likely won't have any idea that is even what is happening anyway and just come crying for help again.
And can someone cite me some examples of an ultra scenery product barbult mentioned? I still have no idea what to avoid in that regard.
I think the default is in the Documents folder, /Daz 3d/Studio/My Daz Connect data/ or something like that, so if the Documents folder has been relocated (possibly by the manufacturer) it may not be on C:
Hehe. Sorry for being such a dope yet again but I have no idea at all what that means for me or even if it is good news, bad news, or just a fun fyi! :-)
At the very least I have installed enough stuff in my new comloputer so I can work on my renders once again without any real problems other than minor surprises like figuring out and adjusting where my renders go to, and so imo atleast all is right with the world again! :-) Still only up to G on the alphanumeric list but that's enough to I can sopend more time rendering and less time installing new files, though of course I can do bioth at the same time.
And once again my thanks to everyone giving me advice. I appreciate it greatly.
Uhhh, is there some kind of limit to how much or many products I can install onto DAZ Studio that no one told me about? I suddenly can't seem to install any anymore, and attempts to uninstall and install new ones seem to be failing too.
Edit: Oops. Hehe. Nevermind. I accidentally solved the problem myself. A scene I was working on wanted something I had not installed yet and I let the program add it in itself; not even occuring to mr thsat might fail. For whatever reason that dealt with the issue, and allows me to add in products again on my own.