How the heck does one cancel DAZ+?

ArtAngelArtAngel Posts: 1,942

How the heck does one cancel DAZ+? I sent in a ticket but for the life of me I cannot find anywhere or way to cancel the monthly. Surely a ticket cannot be the only remedy. It was due to expire tomorrow, July 20th, but DAZ took the arbitrary liberty of renewing it today, for tomorrow, which is unacceptable. I also am not surprised but disappointed that DAZ promised a week free and never delivered on it. It's not the money . . . it's the principal.

Comments

  • ElorElor Posts: 3,157

    https://www.daz3d.com/subscription/membership
     

    There should be a cancel membership button under the price of the currently active membership.

  • xyer0xyer0 Posts: 6,327

    "You can check out any time you want, but you can never leave..." (guitar solo)

  • WendyLuvsCatzWendyLuvsCatz Posts: 40,049

    on PayPal I just canceled the recurring payment and got an email from DAZ saying sorry to see you go

    no idea otherwise 

  • kyoto kidkyoto kid Posts: 41,847
    edited July 21

    xyer0 said:

    "You can check out any time you want, but you can never leave..." (guitar solo)

    ...yeah dealing with that right now. 

    ...I can say no more.

    Post edited by kyoto kid on
  • ArtAngelArtAngel Posts: 1,942
    edited July 21

    xyer0 said:

    "You can check out any time you want, but you can never leave..." (guitar solo)

    On a 3D website, thought I'd shop for the day

    Bought more than I planned to, shunning bills I should pay

    A few minutes after midnight, I saw a shimmering sale

    My eyes grew rounder, my wallet grew thin, my shopping went off the rails

    There it was on the storefront, I heard my brain say shop

    I didn't know tthis would become a habit, near impossible to stop

    Then they started a new sale and they asked me to pay

    There were sounds coming from my wallet, I thought I heard it say

    Welcome to DAZ 3D store

    You need a mermaid tail

    Also a shark or whale

    Plenty of sales at the DAZ 3D store

    Assets for story tales

    Everyday on sale ...

    Post edited by ArtAngel on
  • WendyLuvsCatzWendyLuvsCatz Posts: 40,049

    I am guessing I don't see it because I cancelled through PayPal and DAZ already knows because of the email

  • kyoto kidkyoto kid Posts: 41,847
    edited July 21

    @ArtAngel ....Bravo.

    Post edited by kyoto kid on
  • SilverGirlSilverGirl Posts: 2,824

    ArtAngel said:

    xyer0 said:

    "You can check out any time you want, but you can never leave..." (guitar solo)

    On a 3D website, thought I'd shop for the day

    Bought more than I planned to, shunning bills I should pay

    A few minutes after midnight, I saw a shimmering sale

    My eyes grew rounder, my wallet grew thin, my shopping went off the rails

    There it was on the storefront, I heard my brain say shop

    I didn't know tthis would become a habit, near impossible to stop

    Then they started a new sale and they asked me to pay

    There were sounds coming from my wallet, I thought I heard it say

    Welcome to DAZ 3D store

    You need a mermaid tail

    Also a shark or whale

    Plenty of sales at the DAZ 3D store

    Assets for story tales

    Everyday on sale ...

    If I wore a hat, it would be off.

    That was beautiful. 

  • xyer0xyer0 Posts: 6,327

    SilverGirl said:

    ArtAngel said:

    xyer0 said:

    "You can check out any time you want, but you can never leave..." (guitar solo)

    On a 3D website, thought I'd shop for the day

    Bought more than I planned to, shunning bills I should pay

    A few minutes after midnight, I saw a shimmering sale

    My eyes grew rounder, my wallet grew thin, my shopping went off the rails

    There it was on the storefront, I heard my brain say shop

    I didn't know tthis would become a habit, near impossible to stop

    Then they started a new sale and they asked me to pay

    There were sounds coming from my wallet, I thought I heard it say

    Welcome to DAZ 3D store

    You need a mermaid tail

    Also a shark or whale

    Plenty of sales at the DAZ 3D store

    Assets for story tales

    Everyday on sale ...

    If I wore a hat, it would be off.

    That was beautiful. 

    Yes, deep bow.

  • WendyLuvsCatzWendyLuvsCatz Posts: 40,049
    edited July 22

    well I am out angel

    I notice the stuff for Xmas in July still the same deals as PA based not DOs

    so will still get punch tempted

    The Dark Soveregn  Lich Lord still enticing but I resisted

    oh damnit just bought it in spite of Aussie dollar as NOT being in DAZ+

     65% off suddenly a better deal than before as those DO's no longer screaming for me with their little prices

    Post edited by WendyLuvsCatz on
  • joannajoanna Posts: 2,212

    ArtAngel said:

    xyer0 said:

    "You can check out any time you want, but you can never leave..." (guitar solo)

    On a 3D website, thought I'd shop for the day

    Bought more than I planned to, shunning bills I should pay

    A few minutes after midnight, I saw a shimmering sale

    My eyes grew rounder, my wallet grew thin, my shopping went off the rails

    There it was on the storefront, I heard my brain say shop

    I didn't know tthis would become a habit, near impossible to stop

    Then they started a new sale and they asked me to pay

    There were sounds coming from my wallet, I thought I heard it say

    Welcome to DAZ 3D store

    You need a mermaid tail

    Also a shark or whale

    Plenty of sales at the DAZ 3D store

    Assets for story tales

    Everyday on sale ...

    Well done! 

  • Singular3DSingular3D Posts: 605

    ArtAngel said:

    xyer0 said:

    "You can check out any time you want, but you can never leave..." (guitar solo)

    On a 3D website, thought I'd shop for the day

    Bought more than I planned to, shunning bills I should pay

    A few minutes after midnight, I saw a shimmering sale

    My eyes grew rounder, my wallet grew thin, my shopping went off the rails

    There it was on the storefront, I heard my brain say shop

    I didn't know tthis would become a habit, near impossible to stop

    Then they started a new sale and they asked me to pay

    There were sounds coming from my wallet, I thought I heard it say

    Welcome to DAZ 3D store

    You need a mermaid tail

    Also a shark or whale

    Plenty of sales at the DAZ 3D store

    Assets for story tales

    Everyday on sale ...

    So excellent! Played the song, used your text and loved it!

    Saw them in Vienna, Austria in 2008. Was an amazing show. 

  • NotAnArtistNotAnArtist Posts: 408

    ArtAngel said:

    How the heck does one cancel DAZ+? I sent in a ticket but for the life of me I cannot find anywhere or way to cancel the monthly. Surely a ticket cannot be the only remedy. It was due to expire tomorrow, July 20th, but DAZ took the arbitrary liberty of renewing it today, for tomorrow, which is unacceptable. I also am not surprised but disappointed that DAZ promised a week free and never delivered on it. It's not the money . . . it's the principal.

    You sent in a ticket asking how to cancel DAZ+? Please report to us if they respond.

    I sent in a ticket a few weeks ago asking how to sign up for DAZ+ and never got a response.

    I mentioned in the ticket that I needed to be sure I did it correctly so that they wouldn't automatically renew it in a year, because my health is failing and I don't want an additional problem when more serious things may be happening a year from now.

    In their infinite compassion, I believe they understood that I shouldn't add to my worries, so not signing up is the best plan for me.

    Plus there's a new aspect now to signing up. Something about a "nickname" regarding your credit card (as best as I can remember now). I asked about that too.

    The lesson from this is that there are better ways to save money here than dealing with their Daz+ system: buy only what you definitely, truly and immediately need. Especially if it's on sale.
    :) Cheers!

     

  • Richard HaseltineRichard Haseltine Posts: 107,949

    We have reproted the issue with the missing cancel button (which affects me too) and it is being looked into.

  • kyoto kidkyoto kid Posts: 41,847
    edited July 23

    ...I wonder if that's how I accidentally subscribed to the new plan the other week when I intended to cancel the auto renew before it took effect after the one week membership extension I was given..

    Don't even know why that happened as I was still on the "old school" membership plan.

    Post edited by kyoto kid on
  • NylonGirlNylonGirl Posts: 2,203

    I think this thread has a chance of reaching 3000 posts.

  • For a while, Cancel was under Base Membership, which was a strange place. I think when I cancelled mine early July, I cancelled on PayPal first & it notified Daz. At any rate, I had Daz's Sorry to See You Go email notification before I had a chance to go to my Daz account.

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