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New Year, New Sales Thread: Report Issues Here 2 "Reporting Only"

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  • LeanaLeana Posts: 12,793

    Payat Parin said:

    I am a Daz+ member and the DROPIT coupon only worked once for me for a single item. I tried second time but it says "Coupon Code is not Valid". Any fix for this?

    The coupon is supposed to work once with 2 items in the same cart, not to be used twice. You'll likely need a support ticket.

  • P A Y A T PP A Y A T P Posts: 1,177
    edited June 2025

    Leana said:

    Payat Parin said:

    I am a Daz+ member and the DROPIT coupon only worked once for me for a single item. I tried second time but it says "Coupon Code is not Valid". Any fix for this?

    The coupon is supposed to work once with 2 items in the same cart, not to be used twice. You'll likely need a support ticket.

    Thanks

    Post edited by P A Y A T P on
  • TaozTaoz Posts: 10,269
    edited June 2025

    I think there's something wrong with this page:

    https://www.daz3d.com/genesis-9-starter-essentials

    I tried to watch the promos but it didn''t respond, then when scrolling down to the Add-ons section I found hundreds if not thousands of products with swirling icons (may take a little while before they show up).  

     

    Post edited by Taoz on
  • Richard HaseltineRichard Haseltine Posts: 108,307

    Taoz said:

    I think there's something wrong with this page:

    https://www.daz3d.com/genesis-9-starter-essentials

    I tried to watch the promos but it didn''t respond, then when scrolling down to the Add-ons section I found hundreds if not thousands of products with swirling icons (may take a little while before they show up).  

    Thumbnails load for me OK (I did notice one swirl, that may be a particualr product that hjas been removed or the like). Not sure what you mean about watching the promos.

  • Charlie JudgeCharlie Judge Posts: 13,278

    Richard Haseltine said:

    Taoz said:

    I think there's something wrong with this page:

    https://www.daz3d.com/genesis-9-starter-essentials

    I tried to watch the promos but it didn''t respond, then when scrolling down to the Add-ons section I found hundreds if not thousands of products with swirling icons (may take a little while before they show up).  

    Thumbnails load for me OK (I did notice one swirl, that may be a particualr product that hjas been removed or the like). Not sure what you mean about watching the promos.

    For me the "Items You May Be Interested In" and the "AddOns" thumbnails at the bottom of the page are all swirlies. 

  • Richard HaseltineRichard Haseltine Posts: 108,307

    Charlie Judge said:

    Richard Haseltine said:

    Taoz said:

    I think there's something wrong with this page:

    https://www.daz3d.com/genesis-9-starter-essentials

    I tried to watch the promos but it didn''t respond, then when scrolling down to the Add-ons section I found hundreds if not thousands of products with swirling icons (may take a little while before they show up).  

    Thumbnails load for me OK (I did notice one swirl, that may be a particualr product that hjas been removed or the like). Not sure what you mean about watching the promos.

    For me the "Items You May Be Interested In" and the "AddOns" thumbnails at the bottom of the page are all swirlies. 

    Interesting, they resolve after about twenty seconds for me - using Firefox.

  • Charlie JudgeCharlie Judge Posts: 13,278

    Richard Haseltine said:

    Charlie Judge said:

    Richard Haseltine said:

    Taoz said:

    I think there's something wrong with this page:

    https://www.daz3d.com/genesis-9-starter-essentials

    I tried to watch the promos but it didn''t respond, then when scrolling down to the Add-ons section I found hundreds if not thousands of products with swirling icons (may take a little while before they show up).  

    Thumbnails load for me OK (I did notice one swirl, that may be a particualr product that hjas been removed or the like). Not sure what you mean about watching the promos.

    For me the "Items You May Be Interested In" and the "AddOns" thumbnails at the bottom of the page are all swirlies. 

    Interesting, they resolve after about twenty seconds for me - using Firefox.

    I'm using the latest version of Chrome on Windows 10 and they didn't resolve for me even after more than 2 minutes. 

  • TaozTaoz Posts: 10,269
    edited June 2025

    Richard Haseltine said:

    Taoz said:

    I think there's something wrong with this page:

    https://www.daz3d.com/genesis-9-starter-essentials

    I tried to watch the promos but it didn''t respond, then when scrolling down to the Add-ons section I found hundreds if not thousands of products with swirling icons (may take a little while before they show up).  

    Thumbnails load for me OK (I did notice one swirl, that may be a particualr product that hjas been removed or the like). Not sure what you mean about watching the promos.

    Well clicking on the promo thumbnails did nothing, and I got "out of memory" errors from Windows at some point. But for some reason it works now, it just takes a long time before the promos load when clicking a thumbnail and the page / Add-On thumbnails never seems to finish loading.  This is in Chrome, tried on another PC in Edge, same issues. 

    I think it's loading all those Add-On thumbnails that slow things down, is there really supposed to be several thousand of them on this page? 

     

    g9_starter_ess.png
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    g9_starter_ess_02.png
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    Post edited by Taoz on
  • TaozTaoz Posts: 10,269

    Tried in Firefox, same issue, it even complains that the page is slowing down the browser.

    g9_starter_ess_03.png
    840 x 253 - 39K
  • AZDigitalArtistAZDigitalArtist Posts: 806
    Prices are changing. An hour ago I had my cart all set, then my daughter called. Now stuff that was 82% or more off is showing at 76-79% off, AFTER adding the $6 off $18 coupon. I'm about to throw in the towel here
  • JumbotronJumbotron Posts: 262

    Taoz said:

    Tried in Firefox, same issue, it even complains that the page is slowing down the browser.

    In Edge, on Windows 11 Pro, the Genesis 9 Starter Essentials product page also behaves erratically for me. It is as if it were hyperbloated. Edge prompted me to exit it.

    Next, in Firefox, it warned me that the Daz Deals add-on was making the whole thing heavier, so I disabled it temporarily. Now, the page loads somewhat fine in Firefox. But hundreds and hundreds of products are listed as add-ons for the G9 Starter Essentials in the product's page. I actually don't know if that's intended, but that many thumbnails, links and whatnot may be a real heavy load, I can imagine.

    Sin título.jpg
    3385 x 2060 - 1M
  • TaozTaoz Posts: 10,269

    Jumbotron said:

    Taoz said:

    Tried in Firefox, same issue, it even complains that the page is slowing down the browser.

    In Edge, on Windows 11 Pro, the Genesis 9 Starter Essentials product page also behaves erratically for me. It is as if it were hyperbloated. Edge prompted me to exit it.

    Next, in Firefox, it warned me that the Daz Deals add-on was making the whole thing heavier, so I disabled it temporarily. Now, the page loads somewhat fine in Firefox. But hundreds and hundreds of products are listed as add-ons for the G9 Starter Essentials in the product's page. I actually don't know if that's intended, but that many thumbnails, links and whatnot may be a real heavy load, I can imagine.

    Well I'm not using DAZ Deals so it can't be that which is causing it, for me.  

  • ArtAngelArtAngel Posts: 1,957

    Leana said:

    Payat Parin said:

    I am a Daz+ member and the DROPIT coupon only worked once for me for a single item. I tried second time but it says "Coupon Code is not Valid". Any fix for this?

    The coupon is supposed to work once with 2 items in the same cart, not to be used twice. You'll likely need a support ticket.

    Dropit is not working once with two items. It is only allowing 1 item, not 2 (DAZ+)
    2025-06-14 Dropit.JPG
    1775 x 953 - 152K
  • LeanaLeana Posts: 12,793

    ArtAngel said:

    Leana said:

    Payat Parin said:

    I am a Daz+ member and the DROPIT coupon only worked once for me for a single item. I tried second time but it says "Coupon Code is not Valid". Any fix for this?

    The coupon is supposed to work once with 2 items in the same cart, not to be used twice. You'll likely need a support ticket.

    Dropit is not working once with two items. It is only allowing 1 item, not 2 (DAZ+)
    Well it worked for me when I used it so I’m not sure why it stopped working…
  • tsroemitsroemi Posts: 3,502

    tsroemi said:

    Richard Haseltine said:

    tsroemi said:

    Leana said:

    Avilume Add-On for Aello Dress lists Aello Dress Texture Add-On as required as well as Aello Dress. Is that intended (eg it reuses some of the files from the texture add-ons) or was it supposed to be a related item? 

    I'm also wondering about this, has it been reported yet? 

    No, sorry - today has been interesting wth the internet acting up. I will send a query in now.

    It was, for sure! No hurries at all. 

    Has this been resolved? I don't recall seeing anything. I rather guess it hasn't yet, because of the weekend.  

  • Cris PalominoCris Palomino Posts: 12,534

    tsroemi said:

    tsroemi said:

    Richard Haseltine said:

    tsroemi said:

    Leana said:

    Avilume Add-On for Aello Dress lists Aello Dress Texture Add-On as required as well as Aello Dress. Is that intended (eg it reuses some of the files from the texture add-ons) or was it supposed to be a related item? 

    I'm also wondering about this, has it been reported yet? 

    No, sorry - today has been interesting wth the internet acting up. I will send a query in now.

    It was, for sure! No hurries at all. 

    Has this been resolved? I don't recall seeing anything. I rather guess it hasn't yet, because of the weekend.  

    Probably what you said. 

  • doubledeviantdoubledeviant Posts: 1,342
    Neva, the Donell bundle, and other releases from that day aren't getting the extra discount for buying or owning a DFAD item. The releases immediately before and after that group are receiving the catch-up discount as advertised.
  • tsroemitsroemi Posts: 3,502

    Cris Palomino said:

    tsroemi said:

    tsroemi said:

    Richard Haseltine said:

    tsroemi said:

    Leana said:

    Avilume Add-On for Aello Dress lists Aello Dress Texture Add-On as required as well as Aello Dress. Is that intended (eg it reuses some of the files from the texture add-ons) or was it supposed to be a related item? 

    I'm also wondering about this, has it been reported yet? 

    No, sorry - today has been interesting wth the internet acting up. I will send a query in now.

    It was, for sure! No hurries at all. 

    Has this been resolved? I don't recall seeing anything. I rather guess it hasn't yet, because of the weekend.  

    Probably what you said. 

    Okay, thanks! 

  • Cris PalominoCris Palomino Posts: 12,534

    doubledeviant said:

    Neva, the Donell bundle, and other releases from that day aren't getting the extra discount for buying or owning a DFAD item. The releases immediately before and after that group are receiving the catch-up discount as advertised.

    In what section of the sale are they found? 

  • doubledeviantdoubledeviant Posts: 1,342
    Cris Palomino said:

    doubledeviant said:

    Neva, the Donell bundle, and other releases from that day aren't getting the extra discount for buying or owning a DFAD item. The releases immediately before and after that group are receiving the catch-up discount as advertised.

    In what section of the sale are they found? 

    They should be part of the returning "Still New" releases that receive an extra 10/20/25% off for buying or owning a DFAD item.
  • Cris PalominoCris Palomino Posts: 12,534

    doubledeviant said:

    Cris Palomino said:

    doubledeviant said:

    Neva, the Donell bundle, and other releases from that day aren't getting the extra discount for buying or owning a DFAD item. The releases immediately before and after that group are receiving the catch-up discount as advertised.

    In what section of the sale are they found? 

    They should be part of the returning "Still New" releases that receive an extra 10/20/25% off for buying or owning a DFAD item.

    I searched for both in Still New and couldn't find them. 

  • rokkrrokkr Posts: 348

    Some outlet items are getting no discount, for instance, this.

    B.t.w., outlet items rotate, accumulate, stay the same? How does it work?

  • miladyderyni_173d399f47miladyderyni_173d399f47 Posts: 2,470

    Cris Palomino said:

    doubledeviant said:

    Cris Palomino said:

    doubledeviant said:

    Neva, the Donell bundle, and other releases from that day aren't getting the extra discount for buying or owning a DFAD item. The releases immediately before and after that group are receiving the catch-up discount as advertised.

    In what section of the sale are they found? 

    They should be part of the returning "Still New" releases that receive an extra 10/20/25% off for buying or owning a DFAD item.

    I searched for both in Still New and couldn't find them. 

    Problem seems to be fixed. Just before I started to write this, I didn't see anything more recent than Ava 9 on the linked page https://www.daz3d.com/still-new#index=0&order=popular^1&filtered=1, but I refreshed & as far as I can tell everything is there now. I did notice that that page loads sorted by Most Popular & not New Arrivals by default, which is odd. I tested yesterday's New Release https://www.daz3d.com/phenotypes-for-dog-8 which shows standard members' 30% off on the page & it discounts properly in cart. 

    Related: today's D+FAD also shows full price on the product page not the Premier price as it should for me, but again discounts correctly in the cart.

  • miladyderyni_173d399f47miladyderyni_173d399f47 Posts: 2,470

    rokkr said:

    Some outlet items are getting no discount, for instance, this.

    B.t.w., outlet items rotate, accumulate, stay the same? How does it work?

    I *think* it's the same selection as it started with but hard to tell with a 1600+ item selection. A *lot* don't have Outlet pricing today which is easy to see sorting by High to Low. I can confirm several of those have been Outlet all along, as they are in my Wishlist.

  • doubledeviantdoubledeviant Posts: 1,342
    Cris Palomino said:

    doubledeviant said:

    Cris Palomino said:

    doubledeviant said:

    Neva, the Donell bundle, and other releases from that day aren't getting the extra discount for buying or owning a DFAD item. The releases immediately before and after that group are receiving the catch-up discount as advertised.

    In what section of the sale are they found? 

    They should be part of the returning "Still New" releases that receive an extra 10/20/25% off for buying or owning a DFAD item.

    I searched for both in Still New and couldn't find them. 

    Yes, that's the problem - they are Member Sale new releases and should have returned with the rest for the catch-up.
  • Richard HaseltineRichard Haseltine Posts: 108,307

    doubledeviant said:

    Cris Palomino said:

    doubledeviant said:

    Cris Palomino said:

    doubledeviant said:

    Neva, the Donell bundle, and other releases from that day aren't getting the extra discount for buying or owning a DFAD item. The releases immediately before and after that group are receiving the catch-up discount as advertised.

    In what section of the sale are they found? 

    They should be part of the returning "Still New" releases that receive an extra 10/20/25% off for buying or owning a DFAD item.

    I searched for both in Still New and couldn't find them. 

    Yes, that's the problem - they are Member Sale new releases and should have returned with the rest for the catch-up.

    Reported. 

  • AstrafelAstrafel Posts: 222
    edited June 2025

    miladyderyni_173d399f47 said:

    rokkr said:

    Some outlet items are getting no discount, for instance, this.

    B.t.w., outlet items rotate, accumulate, stay the same? How does it work?

    I *think* it's the same selection as it started with but hard to tell with a 1600+ item selection. A *lot* don't have Outlet pricing today which is easy to see sorting by High to Low. I can confirm several of those have been Outlet all along, as they are in my Wishlist.

    I'm seeing the same issue. Seemingly about a third of the outlet store (and four of a couple dozen items I was probably about to buy) currently don't have outlet pricing. I don't know if it's a temporary error, or they are being removed and are yet mislabeled. I'll work on a backup idea until we get some info or it gets resolved.

    // edit: I discovered two more I missed in my wishlist... curiously they mostly if not all seem to be Daz Original items and seemingly about half of all that are or were in the outlet store. Testing a cart with my four "recent" outlet items and one normally priced outlet item failed to fix anything or activate the extra discount anywhere. //

    Post edited by Astrafel on
  • AstrafelAstrafel Posts: 222

    It currently seems to be showing correct outlet prices on my end!

  • Richard HaseltineRichard Haseltine Posts: 108,307

    Outlet and Still New should both be fixed.

  • barbultbarbult Posts: 26,267

    Richard Haseltine said:

    Outlet and Still New should both be fixed.

    How do these things go bad and need to be fixed. (probably a rhetorical question)? 

This discussion has been closed.