Products Showing but Missing?

lakmarhlakmarh Posts: 6

An issue just started for me yesterday, completely out of nowhere. 

All of a sudden I have a TON of products that are showing ONLY under "All Products" in Smart Content, but when I click on it, it only lists "All Files" in the side view, but when I click on that, everything is blank. Nothing for the product actually shows up. 

If I go to regular Content Library, it's the same situation. The product shows in the product list, but when I click on it, nothing is there. 

The product shows as installed in DIM and the files are all in the proper place in my file system. Just, for some reason, none of these products are usable any longer. I have tried to reset the database and reimport the meta-data multiple times, and nothing helps. 

Again, there are TONs of products like this in my content library now, but I'm going to focus on one in the screenshots to show you what I mean. 

I install to DIM using Content Package Assist. Just in case anyone is curious. I've been using that for like a year and, again, this is a brand new issue. When I reinstall using DIM, it's fine and shows up again. But I don't want to reinstall so many projects from scratch. Any ideas?

Edit: The craziest part is that the Item shows, and is totally accessable, through the Smart Content "Files" section. Just nowhere else!! This is genuinely so frustrating I feel like I'm going to lose my mind. How does this make any sense at all?!

 

Post edited by lakmarh on

Comments

  • Richard HaseltineRichard Haseltine Posts: 108,501

    Do the files show in the Content Library, under Daz Studio Formats>Folder you install to?

  • lakmarhlakmarh Posts: 6

    Richard Haseltine said:

    Do the files show in the Content Library, under Daz Studio Formats>Folder you install to?

    Just checked that, yes. They're there. So they're just completely missing from Smart Content > Products. And, I just saw that when I am able to find it in Smart Content > Files, the "Explore Product" option that's usually there has been replaced by "Explore User Assets", so I can't even go into the product to see textures, etc. 

    I use Smart Content pretty much exclusively, so having tons of items just all of a sudden now there anymore sucks. 

  • felisfelis Posts: 5,905

    The product you showed is an imported product from Renderosity, and those haven't got metadata.

  • lakmarhlakmarh Posts: 6
    edited June 2025

    felis said:

    The product you showed is an imported product from Renderosity, and those haven't got metadata.

     

    Yes, but as I said in my first message, I use Content Package Assist to create DIM packages, which creates meta-data. All of these products were working in Smart Content previously. And if I re-install them through DIM, they work again. I just don't want to reinstall a bunch of products, if there's a way to fix this. 

    Post edited by lakmarh on
  • memcneil70memcneil70 Posts: 5,385
    edited June 2025

    I never could figure out Content Package Assist but with Content Wizard I have no issues and it assigns metadata and installs products. You need to tweek things sometimes and depending on how the .zip file was package to open it and repackage and rezip it before using it. The commercial thread is here https://www.daz3d.com/forums/discussion/387911/released-content-wizard-commercial/p1.

    Post edited by memcneil70 on
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