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New Year, New Sales Thread: Report Issues Here 2 "Reporting Only"

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  • ElorElor Posts: 3,194

    Cris Palomino said:

    will report (all that you documented for us, I meant)

    Thank you :)

    Everything seems to be fixed:

    • extra discount is working
    • the featured artists store selections are working.
  • tsroemitsroemi Posts: 3,485

    Hm, kind of strange: How is the doorbuster a doorbuster if it doesn't actually bust any doors - meaning, if all discounts are tied to the DAZ+ FAD item and not the doorbuster one? Is this maybe an oversight?

  • ElorElor Posts: 3,194
    edited June 2

    Found another problem: items from some of the PAs who released something today (and who have more items discounted than most PAs included in the FAS) are not discounted properly and only get the 20% discount due to having a D+fD item in the cart. I think it's mostly the older items and I think it's likely to impact any PA with a new release from today.

    PAs I checked are Deepsea, Lully, Mousso and Tempesta3D and I'll explain with Mousso

    According to the main sale page, Mousso has 192 items included in the sale page:

    https://www.daz3d.com/summer-starter-artists#&filter_vendor=Mousso&filtered=1

    There is the usual caching problem when a fix is deployed after a sale started, but newer items are properly discount (68% discount with a new release and a D+fD) while older items, starting with the Peppa Bundles will only have the 20% D+fD discount.

    Opening the Recent releases and the Legacy releases selections, none of them have items by Mousso (or the other PAs with a new releases I checked):

    https://www.daz3d.com/recent-summer-starter-artists

    https://www.daz3d.com/legacy-summer-starter-artists

    Here's a screenshot with a couple of items I identified (it's based on the same cart I used in my previous report):

    cart_wrong_discount.jpg
    615 x 841 - 81K
    Post edited by Elor on
  • Cris PalominoCris Palomino Posts: 12,486

    Elor said:

    Found another problem: items from some of the PAs who released something today (and who have more items discounted than most PAs included in the FAS) are not discounted properly and only get the 20% discount due to having a D+fD item in the cart. I think it's mostly the older items and I think it's likely to impact any PA with a new release from today.

    PAs I checked are Deepsea, Lully, Mousso and Tempesta3D and I'll explain with Mousso

    According to the main sale page, Mousso has 192 items included in the sale page:

    https://www.daz3d.com/summer-starter-artists#&filter_vendor=Mousso&filtered=1

    There is the usual caching problem when a fix is deployed after a sale started, but newer items are properly discount (68% discount with a new release and a D+fD) while older items, starting with the Peppa Bundles will only have the 20% D+fD discount.

    Opening the Recent releases and the Legacy releases selections, none of them have items by Mousso (or the other PAs with a new releases I checked):

    https://www.daz3d.com/recent-summer-starter-artists

    https://www.daz3d.com/legacy-summer-starter-artists

    Here's a screenshot with a couple of items I identified (it's based on the same cart I used in my previous report):

    The issue here was starting to be fixed but some items need to be handled once Daz business hours begin. We apologize for the inconvenience. 

  • Hurdy3DHurdy3D Posts: 1,073
    edited June 2

    The price of the Kooki sale is not matching

    https://ibb.co/spQysKYc
    https://ibb.co/pS1h1MR

    Post edited by Hurdy3D on
  • Richard HaseltineRichard Haseltine Posts: 108,091

    Hurdy3D said:

    The price of the Kooki sale is not matching

    https://ibb.co/spQysKYc
    https://ibb.co/pS1h1MR

    Reported this.

  • ElorElor Posts: 3,194

    It's likely related to a problem fixed a couple of hours ago: items by Kooki99 and Colm Jackson, even the newest, were all included in the Legacy selection in the FAS.

  • mnpalamnpala Posts: 69

    There appears to be a problem paying with PayPal.

    Comes up with "there was an error processing this request," - same on two devices.

  • TinDadTinDad Posts: 3

    mnpala said:

    There appears to be a problem paying with PayPal.

    Comes up with "there was an error processing this request," - same on two devices.

    Yep, here too.

  • XelloszXellosz Posts: 855

    What does the doorbuster item do? Nothing? Nothing off from other items? 

  • Cris PalominoCris Palomino Posts: 12,486

    Xellosz said:

    What does the doorbuster item do? Nothing? Nothing off from other items? 

    From what I can see it does not appear to have an effect on other items but is, itself, getting a better deal with the purchase of a DFAD.

  • tsroemitsroemi Posts: 3,485

    The two new DAZ+ items (= doorbuster yesterday and doorbuster today) should discount each other when they're in the cart together, this is what they usually do. They don't atm, which makes this offer worse than what we normally get. This is probably not intended. Can this be passed on to Jack, or should I post in the DAZ+ thread as well?

  • XelloszXellosz Posts: 855

    Cris Palomino said:

    Xellosz said:

    What does the doorbuster item do? Nothing? Nothing off from other items? 

    From what I can see it does not appear to have an effect on other items but is, itself, getting a better deal with the purchase of a DFAD.

    Yep, that's why I didn't understand why it was called a doorbuster. The DFAD is more like a deal laugh maker, and the doorbuster is just one of its extras and does nothing else.

  • Cris PalominoCris Palomino Posts: 12,486

    tsroemi said:

    The two new DAZ+ items (= doorbuster yesterday and doorbuster today) should discount each other when they're in the cart together, this is what they usually do. They don't atm, which makes this offer worse than what we normally get. This is probably not intended. Can this be passed on to Jack, or should I post in the DAZ+ thread as well?

    I'll make an inquiry, but you could also add to the D+ thread. 

  • tsroemitsroemi Posts: 3,485
    edited June 3

    Cris Palomino said:

    tsroemi said:

    The two new DAZ+ items (= doorbuster yesterday and doorbuster today) should discount each other when they're in the cart together, this is what they usually do. They don't atm, which makes this offer worse than what we normally get. This is probably not intended. Can this be passed on to Jack, or should I post in the DAZ+ thread as well?

    I'll make an inquiry, but you could also add to the D+ thread. 

    I will, and thank you! 
    Edit: Just read over there that Jack's on a trip so won't be able to do anything I'd guess.

    Post edited by tsroemi on
  • Cris PalominoCris Palomino Posts: 12,486

    tsroemi said:

    Cris Palomino said:

    tsroemi said:

    The two new DAZ+ items (= doorbuster yesterday and doorbuster today) should discount each other when they're in the cart together, this is what they usually do. They don't atm, which makes this offer worse than what we normally get. This is probably not intended. Can this be passed on to Jack, or should I post in the DAZ+ thread as well?

    I'll make an inquiry, but you could also add to the D+ thread. 

    I will, and thank you! 
    Edit: Just read over there that Jack's on a trip so won't be able to do anything I'd guess.

    I think he'll still keep an eye on things and someone else could be directed to make any needed corrections. Just my thinking. 

  • tsroemitsroemi Posts: 3,485

    Cris Palomino said:

    tsroemi said:

    Cris Palomino said:

    tsroemi said:

    The two new DAZ+ items (= doorbuster yesterday and doorbuster today) should discount each other when they're in the cart together, this is what they usually do. They don't atm, which makes this offer worse than what we normally get. This is probably not intended. Can this be passed on to Jack, or should I post in the DAZ+ thread as well?

    I'll make an inquiry, but you could also add to the D+ thread. 

    I will, and thank you! 
    Edit: Just read over there that Jack's on a trip so won't be able to do anything I'd guess.

    I think he'll still keep an eye on things and someone else could be directed to make any needed corrections. Just my thinking. 

    The poor fella ... 

  • joannajoanna Posts: 2,249

    tsroemi said:

    The two new DAZ+ items (= doorbuster yesterday and doorbuster today) should discount each other when they're in the cart together, this is what they usually do. They don't atm, which makes this offer worse than what we normally get. This is probably not intended. Can this be passed on to Jack, or should I post in the DAZ+ thread as well?

    I responded in the other (Daz+ forum) thread but will paste it here too just in case there's more people asking and they don't check the other thread:

    As far as I remember, during Daz+ sales and because we're getting only one item at the time but every day, the discounting each other doesn't apply. It's a trade off: they don't discount each other, but you get one daily and it discounts many other things (which they usually don't).

  • Charlie JudgeCharlie Judge Posts: 13,253
    edited June 3

    joanna said:

    tsroemi said:

    The two new DAZ+ items (= doorbuster yesterday and doorbuster today) should discount each other when they're in the cart together, this is what they usually do. They don't atm, which makes this offer worse than what we normally get. This is probably not intended. Can this be passed on to Jack, or should I post in the DAZ+ thread as well?

    I responded in the other (Daz+ forum) thread but will paste it here too just in case there's more people asking and they don't check the other thread:

    As far as I remember, during Daz+ sales and because we're getting only one item at the time but every day, the discounting each other doesn't apply. It's a trade off: they don't discount each other, but you get one daily and it discounts many other things (which they usually don't).

    Yes, but unlke previous years, the DAZ+ item this year is not  discounting anything else. 

    Post edited by Charlie Judge on
  • zombietaggerungzombietaggerung Posts: 3,846
    edited June 3

    Question: are the Daz+ freebies no longer free with purchase for non members? Or is it just because I have an outlet store item in my cart?

    Screenshot 2025-06-03 121153.png
    1345 x 784 - 142K
    Post edited by zombietaggerung on
  • ElorElor Posts: 3,194

    zombietaggerung said:

    Question: are the Daz+ freebies no longer free with purchase for non members? Or is it just because I have an outlet store item in my cart?

    I remember reading someone saying that it no longer worked a couple of months ago.

     

  • zombietaggerungzombietaggerung Posts: 3,846
    edited June 3

    Elor said:

    zombietaggerung said:

    Question: are the Daz+ freebies no longer free with purchase for non members? Or is it just because I have an outlet store item in my cart?

    I remember reading someone saying that it no longer worked a couple of months ago.

     

    Oh. Well, that's disappointing.  Thanks for the info though.

    Post edited by zombietaggerung on
  • tsroemitsroemi Posts: 3,485

    Charlie Judge said:

    joanna said:

    tsroemi said:

    The two new DAZ+ items (= doorbuster yesterday and doorbuster today) should discount each other when they're in the cart together, this is what they usually do. They don't atm, which makes this offer worse than what we normally get. This is probably not intended. Can this be passed on to Jack, or should I post in the DAZ+ thread as well?

    I responded in the other (Daz+ forum) thread but will paste it here too just in case there's more people asking and they don't check the other thread:

    As far as I remember, during Daz+ sales and because we're getting only one item at the time but every day, the discounting each other doesn't apply. It's a trade off: they don't discount each other, but you get one daily and it discounts many other things (which they usually don't).

    Yes, but unlke previous years, the DAZ+ item this year is not  discounting anything else. 

    Right, and I just noticed that the DAZ+ item will not even discount anymore after one (1!) day if you put a DFAD in the cart. This is really a ridiculously bad sale. It's actively aggravating.

  • TirickTirick Posts: 235

    The HLME3D Hayven 'Daz for a Day' is listed this morning as $3.49 for Premier, but is 4.99 in the cart:

    https://www.daz3d.com/hlme3d-hayven-hd-for-genesis-9

    Tried to report this morning, but the gateway issues prevented it.

     

     

  • xyer0xyer0 Posts: 6,334

    Debut releases listed on sales page are from two days ago.

  • ElorElor Posts: 3,194
    edited June 5

    Hello,

    The debut new releases are from two days ago I think:

    https://www.daz3d.com/summer-member-sale#debut_new

    Once place in the cart with the D+fD item, the extra discount is 20% (which is the correct one for a product still new) instead of the 30% they would get if they were Debut New Releases:

     

    debut_new.jpg
    950 x 586 - 164K
    discount.jpg
    627 x 187 - 19K
    Post edited by Elor on
  • Cris PalominoCris Palomino Posts: 12,486

    Elor said:

    Hello,

    The debut new releases are from two days ago I think:

    https://www.daz3d.com/summer-member-sale#debut_new

    Once place in the cart with the D+fD item, the extra discount is 20% (which is the correct one for a product still new) instead of the 30% they would get if they were Debut New Releases:

     

    Reported 

  • Cris PalominoCris Palomino Posts: 12,486

    The new products launched, looks like just the wrong tiles got put up. Daz has fixed, but cache might take a few.

  • ElorElor Posts: 3,194

    I'm seeing the correct new releases on the sale page and they get (at least the one I tested) the correct extra discount with a D+fD item. Thank you :)

  • gwp15gwp15 Posts: 71

    For today's Debut New items we are supposed to get an extra 30% off if we own or buy a D+fD item. I have almost all of the D+fD items, inclujding yesterday's, but I only get the 30% off on a Debut New item if I also put today's D+fD item in the cart, which I don't really need and shouldn't have to do, based on the fact hat I own the other D+fD items. Can this be fixed?

This discussion has been closed.