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Where in Our Accounts Do Our Purchased Licenses Show Up?

FauvistFauvist Posts: 2,223
in The Commons

Where in Our Accounts Do Our Purchased Licenses Show Up?

Thanks!

Comments

  • TaozTaoz Posts: 10,266

    On the Library pages and on the Product pages of the products you own. 

  • Richard HaseltineRichard Haseltine Posts: 108,243
    edited May 31

    Like this (I don't have any Interactive Licenses to show those)

    additional licenses.jpg
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    Post edited by Richard Haseltine on
  • TaozTaoz Posts: 10,266
    edited May 31

    Richard Haseltine said:

    Like this (I don't have any Interactive Licenses to show those)

    I have Interactive licenses for several V4 and M4 base products, but I never purchased them. I thought they were added for free to everyone's accounts at some point (like with the 3D licenses for older DO products), but apparently not.  So not sure where they come from, maybe they can be added for free, or could, at some event?

    Post edited by Taoz on
  • Richard HaseltineRichard Haseltine Posts: 108,243

    Taoz said:

    Richard Haseltine said:

    Like this (I don't have any Interactive Licenses to show those)

    I have Interactive licenses for several V4 and M4 base products, but I never purchased them. I thought they were added for free to everyone's accounts at some point (like with the 3D licenses for older DO products), but apparently not.  So not sure where they come from, maybe they can be added for free, or could, at some event?

    Well, I didn't actually check - but while the 3D print licenses for Daz oriigiinals up to a certrain point were added free I don't recall any free Interactive Liicense offers or promotions.

  • FauvistFauvist Posts: 2,223

    But, are the licenses you own listed in one place. like - exclusively licenses.  In your account there is a link to MY SERIAL NUMBERS, you click it, and you see a list of products that have serial numbers, and you see the serial number.

    It's difficult to keep track of licenses if they're here, there, and everywhere.  Are your licenses listed in ONE PLACE, in ONE LIST?

    Also, is there an actual written license with the name of the product and the fact that you own a specific license for it, and the terms of the license?

    Like, how do you prove to someone you own a license to have a DAZ product 3D printed?  They want to see the license.  You can't just say "Oh, I bought a license for 99 cents about 3 years ago and that fact shows up somewhere on the website."  They want to a see a license for THAT SPECIFIC file, and they want to read the terms of the license. 

    When you get a Driver's License, the government gives you, usually a laminated credit card size license with your photograph, adddress, etc.  If someone says, show me your driver's license, you know what it is, and where it is, and you have something to show them.

    Same with a COPYRIGHT.  The government mails or emails you a certificate.  So when someone says, I have to see you own the copyright before I'll record this song - you have the certificate to show them.

    When a 3D printing company says, I can make a resin model of your DAZ file for this Victoria figure, but I have to see your license - what do you show them?  They don't want to see a generic boilerplate license that you print at home.  They want to see something  specific TO YOU with YOUR name on it, and specific TO THE PRODUCT you want a resin model of, and they want to see the date it was issued, and they want to read the terms of the license in case there are some restrictions.  It's part of doing business.

  • TaozTaoz Posts: 10,266
    edited June 1

    Now I think about it, certain basic DO's include or did at some point include a free Interactive license. I recall adding a couple of these free licenses to my cart once, together with some paid ones. I remember this because all licenses from that purchase disappeared from my account with the 2020 store upgrade because of a bug in the old store (I have records of all licenses purchased from the old store).  

    I can also see from my records that all those V4/M4 licenses must be associated with the Anatomy 4 Pro bundle which I got when DAZ had a promotion with a lot of free (older I think) bundles.  I just don't recall adding a license to the Anatomy bundle but I guess I must have.  There must also be an order including that license, but no idea which one. 

    pm-daz_anatomy_bundle_licenses.png
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    pm-daz_anatomy_bundle_order.png
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    Post edited by Taoz on
  • TaozTaoz Posts: 10,266
    edited June 1

    Fauvist said:

    But, are the licenses you own listed in one place. like - exclusively licenses.  In your account there is a link to MY SERIAL NUMBERS, you click it, and you see a list of products that have serial numbers, and you see the serial number.

    It's difficult to keep track of licenses if they're here, there, and everywhere.  Are your licenses listed in ONE PLACE, in ONE LIST?

    There once was a way to filter for products with Interactive licenses in the Product Library, but that stopped working when more license types were introduced. Maybe there is an updated method for this?

    I  any case, if you're using Windows you can try this, it's free:

    https://3dcontentmanagers.com/software/pm-daz/

    It will show license info for all your products. See screenshots in my previous post. 

    You can restrict it to download the Library pages only if you don't want to include product page data and promos, as it is the Library pages that provide the license info. 

     

    Post edited by Taoz on
  • Richard HaseltineRichard Haseltine Posts: 108,243
    edited June 1

    The library poage shows the licenses you own for any given product, the https://www.daz3d.com/daz-licenses shows the terms those carry. 

    Daz Studio can retrieve the license types, if it is online, via right-click>Add License Tag(s) in Smart Content - then you can filter by the license tags by clicking on the magnifying glass icon left of the filter text box at the top.

    Post edited by Richard Haseltine on
  • FauvistFauvist Posts: 2,223
    edited June 1

    Richard Haseltine said:

    The library poage shows the licenses you own for any given product, the https://www.daz3d.com/daz-licenses shows the terms those carry. 

    Daz Studio can retrieve the license types, if it is online, via right-click>Add License Tag(s) in Smart Content - then you can filter by the license tags by clicking on the magnifying glass icon left of the filter text box at the top.

    I'll attach a screenshot.  I right click on the Smart Content tab and it opens a menu - where is the "Add License Tag(s) in Smart Content " link I'm supposed to click?

    DazStudio_Smart_Content.png
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    Post edited by Fauvist on
  • Richard HaseltineRichard Haseltine Posts: 108,243

    You need to click on a product(s) or file(s) - though it looks as if you have major issues anyway, giiven that neither the files nor their thumbnails are being found (the exclamation marks). This is also a fairly new feature, I can't tell which version of DS you are using.

  • FauvistFauvist Posts: 2,223

    Hi again,

    It's version 4.20.1.43 Pro Edition (64-bit) Public Build  - Beta for Mac.  I'll attach another screenshot to show the products did load - there's 7000 products in Smart Content, I just took the last screenshot before the images loaded.

    DazStudio_screenshot.png
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  • FauvistFauvist Posts: 2,223

    Richard Haseltine said:

    You need to click on a product(s) or file(s) - though it looks as if you have major issues anyway, giiven that neither the files nor their thumbnails are being found (the exclamation marks). This is also a fairly new feature, I can't tell which version of DS you are using.

    I think I found EXACTLY what I need.  If I go to my Gmail account, and search ALL the contents of ALL the emails with the keywords: daz3d license - gmail shows me all the emails with those two terms included.  Out of 50,000 emails, there are only 23 with those keywords.  The SENDER will say: DAZ3D, and the subject line will say: "Thank you for your purchase!" and the Order Number, and the Date.  When I open each email, it lists the items I purchased with that order number - including any 3D Printing License - with an SKU which seems to be the same for every 3d Printing License. 

    But if I copy the Order Number, and then go to the DAZ3D website, and go into MY ORDERS in my account - they are listed by date.  So I look for the date of the order, and when I find it I click to open it.  The order will have EXACTLY what I need.  It has the order number, the billing address with MY name and address, and Company Information with DAZ's name and address, and a list of all the items I purchased, including the 3D Printing Licenses with the NAMES OF THE ITEMS specified in writing.  It has the DATE, and the METHOD OF PAYMENT.  Then - I click the link in that says PRINT INVOICE - and then click SAVE AS PDF - I get the document I need to prove I paid for a 3D printing license for each exact product.

  • Richard HaseltineRichard Haseltine Posts: 108,243

    I'm pretty sure that is too old for the option to get the license types from the servers.

  • FauvistFauvist Posts: 2,223

    Fauvist said:

    Richard Haseltine said:

    You need to click on a product(s) or file(s) - though it looks as if you have major issues anyway, giiven that neither the files nor their thumbnails are being found (the exclamation marks). This is also a fairly new feature, I can't tell which version of DS you are using.

    I think I found EXACTLY what I need.  If I go to my Gmail account, and search ALL the contents of ALL the emails with the keywords: daz3d license - gmail shows me all the emails with those two terms included.  Out of 50,000 emails, there are only 23 with those keywords.  The SENDER will say: DAZ3D, and the subject line will say: "Thank you for your purchase!" and the Order Number, and the Date.  When I open each email, it lists the items I purchased with that order number - including any 3D Printing License - with an SKU which seems to be the same for every 3d Printing License. 

    But if I copy the Order Number, and then go to the DAZ3D website, and go into MY ORDERS in my account - they are listed by date.  So I look for the date of the order, and when I find it I click to open it.  The order will have EXACTLY what I need.  It has the order number, the billing address with MY name and address, and Company Information with DAZ's name and address, and a list of all the items I purchased, including the 3D Printing Licenses with the NAMES OF THE ITEMS specified in writing.  It has the DATE, and the METHOD OF PAYMENT.  Then - I click the link in that says PRINT INVOICE - and then click SAVE AS PDF - I get the document I need to prove I paid for a 3D printing license for each exact product.

    So this method doesn't work for the 3D licenses that were given to me for free for old content like Victoria 4.2.  There are no invoices for those old 3D licences.  So I still need a way to find out what I have a 3D license for.  I have thousands of purhased pieces content from DAZ3d.  I can't possibly click on every one of them in my Library to see if there is a 3D license included.

  • TaozTaoz Posts: 10,266
    edited June 2

    I lost some of the Interactive licenses I had during the 2020 store upgrade.  These were licenses which were added to products I already had purchased.  I never received any email receipt for this order so can't look up the order if there is one, but the licenses were added to the products.  I have evidence for this, kind of, as I had an app that would scan for Interactive licenses in the old store, and they are in the reports it generated. 

    But after the store upgrade the licenses for these products all had reverted to Standard license.  I imagine this may have happened to others as well, if they have purchased licenses the same way, before the store upgrade.

    Post edited by Taoz on
  • TaozTaoz Posts: 10,266
    edited June 2

    Fauvist said:

    So this method doesn't work for the 3D licenses that were given to me for free for old content like Victoria 4.2.  There are no invoices for those old 3D licences.  So I still need a way to find out what I have a 3D license for.  I have thousands of purhased pieces content from DAZ3d.  I can't possibly click on every one of them in my Library to see if there is a 3D license included.

    If they are DOs and purchased before July 12, 2022, they should all have a 3D license. 

     

     

    Post edited by Taoz on
  • UtiltarianUtiltarian Posts: 55
    edited June 4

    The store loads all your licenses when you visit it. You can access them via the following javascript:

    daz.api.data["License/owned"].licensed


    Given that data, you can filter the store listing to only show items you have a license for by using the following (you can save as a bookmarklet for easy access, ask AI how to do this since the forums won't let me post it):

     

    var licenses = new Set(daz.api.data["License/owned"].licensed["3dprinting"]);daz.catalog.productList = daz.catalog.productList.filter(n => licenses.has(parseInt(n)));daz.catalog.applyFilters(true);

     

    Change the "3dprinting" to "interactive" if you're interested in interactive licenses instead of 3d printing. Also, don't forget to uncheck the "Hide Items I Own" filter.

    Post edited by Utiltarian on
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