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Problem with hair product

bobety316_c50224ad1fbobety316_c50224ad1f Posts: 90
in The Commons

HI, wonder if anyone has encountered this problem. 

Yesterday I bought a hair from outoftouch whom I've never had any issues with before but when I load the hair to g8 or g9 its plain white and the textures don't apply to it. I've tried selecting them through surfaces as well but nothing works. Occasionally the hair has loaded in black but no other colour. So weird. 

No response from seller or daz as of yet. 

Any ideas?

Comments

  • chevybabe25chevybabe25 Posts: 1,319
    edited May 18

    There are a few older hairs of his that have a material preset titled "apply first" or something along those lines.  You need to apply that first, then apply the material presets :)

    Post edited by chevybabe25 on
  • felisfelis Posts: 5,770

    It could either be a SBH, where the viewport color don't change.

    Have you tried to render?

  • Richard HaseltineRichard Haseltine Posts: 108,072

    Which version of Daz Studio are you using?

  • bobety316_c50224ad1fbobety316_c50224ad1f Posts: 90

    felis said:

    It could either be a SBH, where the viewport color don't change.

    Have you tried to render?

    Hi, yes I did, no luck!

  • bobety316_c50224ad1fbobety316_c50224ad1f Posts: 90

    Richard Haseltine said:

    Which version of Daz Studio are you using?

    Hi, daz 21

  • bobety316_c50224ad1fbobety316_c50224ad1f Posts: 90
    edited May 21

    chevybabe25 said:

    There are a few older hairs of his that have a material preset titled "apply first" or something along those lines.  You need to apply that first, then apply the material presets :)

    Hi, this is a newer hair model as it has g9 included

    Post edited by Richard Haseltine on
  • chevybabe25chevybabe25 Posts: 1,319

    Ahhh do you have the omnishader stuff installed?  A lot of OOTS newer hairs for G9 have been dforce hair.   

  • Richard HaseltineRichard Haseltine Posts: 108,072

    4.21.x.x, assuming that is what you mean, is a little old and did have a persistent issue with something (I am a little old and I can't recall the details)

  • bobety316_c50224ad1fbobety316_c50224ad1f Posts: 90
    edited May 23

    Richard Haseltine said:

    4.21.x.x, assuming that is what you mean, is a little old and did have a persistent issue with something (I am a little old and I can't recall the details)

    Thing is I've bought lots of products from this vendor and never had an issue.

    Post edited by Richard Haseltine on
  • bobety316_c50224ad1fbobety316_c50224ad1f Posts: 90
    edited May 23

    chevybabe25 said:

    Ahhh do you have the omnishader stuff installed?  A lot of OOTS newer hairs for G9 have been dforce hair.   

    I'm not sure what that is?

    Post edited by Richard Haseltine on
  • AinmAinm Posts: 723

    Which hair is it?

  • felisfelis Posts: 5,770

    OOT recently changed to use SBH with Omnihair shader, and with 4.21 I don't think you have the omnihair shader.

  • chevybabe25chevybabe25 Posts: 1,319
    edited May 23

    If you purchased a hair from him with "strand based" in the title, you will need to update to the newest version od daz studio, and install the "default resources"

    Post edited by chevybabe25 on
  • LeanaLeana Posts: 12,759

    felis said:

    OOT recently changed to use SBH with Omnihair shader, and with 4.21 I don't think you have the omnihair shader.

    Indeed, OmniHair shader was introduced in DS 4.22.0.16

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