New Year, New Sales Thread: Report Issues Here 2 "Reporting Only"

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  • WandWWandW Posts: 2,891
    edited May 15

    I'm DAZ+, but no 50% discount in store nor in cart on Outlet Store items...

    EDIT; No more Lightning Deals? My bookmark goes to the Outlet Store...

    Post edited by WandW on
  • SilverGirlSilverGirl Posts: 2,914

    Cris Palomino said:

    SilverGirl said:

    Cris Palomino said:

    SilverGirl said:

    There seems to be a limit to outlet store items... adding #6 pops everything up above outlet prices. Limit is not specified in the text. It's also not clear whether one can do multiple carts or not...

    Reporting this. 

    Now it no longer pops up to above outlet prices, but only the first five in each category get the discount. Additional multiples of five are at full outlet price. 

    Yes, as I understand it, the special discount is for the first five. 

    Perhaps that could be called out more specifically in the terms & conditions? It's not clear from the way it's presented.

  • Cris PalominoCris Palomino Posts: 12,486

    WandW said:

    I'm DAZ+, but no 50% discount in store nor in cart on Outlet Store items...

    EDIT; No more Lightning Deals? My bookmark goes to the Outlet Store...

    So the prices you see are 1.99 and 3.99? 

  • WandWWandW Posts: 2,891

    Cris Palomino said:

    WandW said:

    I'm DAZ+, but no 50% discount in store nor in cart on Outlet Store items...

    EDIT; No more Lightning Deals? My bookmark goes to the Outlet Store...

    So the prices you see are 1.99 and 3.99? 

    Ahh, it is indeed working; The $1.99 items I see are actually the $3.99 items discounted (I would have expected them to be $2.00, but Daz apparently rounded down)  I didn't scroll far enough to see the legacy items. 

    Never mind... blush

  • Any word on how often items in Outlet Store will be changed? Add some & remove some daily like Fast Grab? Randomly, like older character bundles in the Premier selection? Every 2 weeks like the freebies?

  • bytescapesbytescapes Posts: 1,905

    There's some sort of interaction or sequencing issue with today's Outlet Store offer and Premier coupons.

    I have Julian 9 HD Character Bundle and Julian 9 HD Add-On Bundle in my cart, plus 5 Outlet Store items at $1.99 each. The 20% off discount for having 5 Outlet Store items kicks in, and with 8 tokens applied I get a total of $46.04.

    If I then apply the 05_25PREMIER coupon, then instead of dropping to $36.04 as I might expect, it goes to $37.60 (so the $10 coupon is changing the total only by $8.44).

    Someone who's better at DAZ Math™ than I am can probably figure out what exactly is interacting with what, and it's not a huge issue … but I thought I should mention it anyway, just so people know.

  • XelloszXellosz Posts: 855

    DAZ killed the lightning deals??? crying

    https://www.daz3d.com/lightning-deals

  • Richard HaseltineRichard Haseltine Posts: 108,098

    bytescapes said:

    There's some sort of interaction or sequencing issue with today's Outlet Store offer and Premier coupons.

    I have Julian 9 HD Character Bundle and Julian 9 HD Add-On Bundle in my cart, plus 5 Outlet Store items at $1.99 each. The 20% off discount for having 5 Outlet Store items kicks in, and with 8 tokens applied I get a total of $46.04.

    If I then apply the 05_25PREMIER coupon, then instead of dropping to $36.04 as I might expect, it goes to $37.60 (so the $10 coupon is changing the total only by $8.44).

    Someone who's better at DAZ Math™ than I am can probably figure out what exactly is interacting with what, and it's not a huge issue … but I thought I should mention it anyway, just so people know.

    That sounds like an ordering issue - fixed amount doscounts should be applied after percentages, othrwise their value is reduced by the percentage. reported.

  • Richard HaseltineRichard Haseltine Posts: 108,098

    Richard Haseltine said:

    bytescapes said:

    There's some sort of interaction or sequencing issue with today's Outlet Store offer and Premier coupons.

    I have Julian 9 HD Character Bundle and Julian 9 HD Add-On Bundle in my cart, plus 5 Outlet Store items at $1.99 each. The 20% off discount for having 5 Outlet Store items kicks in, and with 8 tokens applied I get a total of $46.04.

    If I then apply the 05_25PREMIER coupon, then instead of dropping to $36.04 as I might expect, it goes to $37.60 (so the $10 coupon is changing the total only by $8.44).

    Someone who's better at DAZ Math™ than I am can probably figure out what exactly is interacting with what, and it's not a huge issue … but I thought I should mention it anyway, just so people know.

    That sounds like an ordering issue - fixed amount doscounts should be applied after percentages, othrwise their value is reduced by the percentage. reported.

    Apparently this cannot be avoided, I'm afraiid, so fixed-amount coupons and Outlet items need to be kep separate (or at least, checked to make sure there isn't a loss of value on the fixed-amount code).

  • Charlie JudgeCharlie Judge Posts: 13,253
    edited May 15

    Richard Haseltine said:

    Richard Haseltine said:

    bytescapes said:

    There's some sort of interaction or sequencing issue with today's Outlet Store offer and Premier coupons.

    I have Julian 9 HD Character Bundle and Julian 9 HD Add-On Bundle in my cart, plus 5 Outlet Store items at $1.99 each. The 20% off discount for having 5 Outlet Store items kicks in, and with 8 tokens applied I get a total of $46.04.

    If I then apply the 05_25PREMIER coupon, then instead of dropping to $36.04 as I might expect, it goes to $37.60 (so the $10 coupon is changing the total only by $8.44).

    Someone who's better at DAZ Math™ than I am can probably figure out what exactly is interacting with what, and it's not a huge issue … but I thought I should mention it anyway, just so people know.

    That sounds like an ordering issue - fixed amount doscounts should be applied after percentages, othrwise their value is reduced by the percentage. reported.

    Apparently this cannot be avoided, I'm afraiid, so fixed-amount coupons and Outlet items need to be kep separate (or at least, checked to make sure there isn't a loss of value on the fixed-amount code).

    But if they are kept seperate then they can't be used for the extra 10% or 20% off your cart deal. If the outlet items are included in your cart and you don't get the full $10 (or $6 for DAZ+) will customer service still refund the difference like they used to do?

    Post edited by Charlie Judge on
  • 3Ddreamer3Ddreamer Posts: 1,340

    My 05_25DAZPLUS monthly coupon is now coming up as Invalid with only The Rugged Male Bundle in the cart - I removed the Outlet items just to see if that affected anything, even thought they are needed for extra discount. The coupon was working earlier, but not now when I go to check out.

  • bytescapesbytescapes Posts: 1,905
    edited May 15

    Richard Haseltine said:

    Richard Haseltine said:

    bytescapes said:

    There's some sort of interaction or sequencing issue with today's Outlet Store offer and Premier coupons.

    I have Julian 9 HD Character Bundle and Julian 9 HD Add-On Bundle in my cart, plus 5 Outlet Store items at $1.99 each. The 20% off discount for having 5 Outlet Store items kicks in, and with 8 tokens applied I get a total of $46.04.

    If I then apply the 05_25PREMIER coupon, then instead of dropping to $36.04 as I might expect, it goes to $37.60 (so the $10 coupon is changing the total only by $8.44).

    Someone who's better at DAZ Math™ than I am can probably figure out what exactly is interacting with what, and it's not a huge issue … but I thought I should mention it anyway, just so people know.

    That sounds like an ordering issue - fixed amount doscounts should be applied after percentages, othrwise their value is reduced by the percentage. reported.

    Apparently this cannot be avoided, I'm afraiid, so fixed-amount coupons and Outlet items need to be kep separate (or at least, checked to make sure there isn't a loss of value on the fixed-amount code).

    It looks as if they might have fixed it somehow, though -- when I applied the coupon to the cart just now, I got the full $10 off.

    Thanks for reporting this and getting it sorted out, Richard.

    Post edited by bytescapes on
  • mnpalamnpala Posts: 69

    The 05_25SAVE6 isn't working for me either. No Outlet items. Just Julian HD bundle.

  • maikdeckermaikdecker Posts: 3,037

    SilverGirl said:

    Now it no longer pops up to above outlet prices, but only the first five in each category get the discount. Additional multiples of five are at full outlet price. 

    It works, if You do several carts with five items each of the same category (at least it seems it would work for me wink)

  • rokkrrokkr Posts: 342

    I understand the extra discount not being added to a 6th item: Daz wants the extra discount to be applied to groups of five. I don't get, however, that it doesn't work in chunks of five, even more so when tokens aren't applicable. And even, even more when one can combine a group of five from the 1.99 group and a group of five from the .99 group (Premier prices, of course). If so, why can't I combine two groups of either .99 or 1.99?

     

  • Richard HaseltineRichard Haseltine Posts: 108,098

    bytescapes said:

    Richard Haseltine said:

    Richard Haseltine said:

    bytescapes said:

    There's some sort of interaction or sequencing issue with today's Outlet Store offer and Premier coupons.

    I have Julian 9 HD Character Bundle and Julian 9 HD Add-On Bundle in my cart, plus 5 Outlet Store items at $1.99 each. The 20% off discount for having 5 Outlet Store items kicks in, and with 8 tokens applied I get a total of $46.04.

    If I then apply the 05_25PREMIER coupon, then instead of dropping to $36.04 as I might expect, it goes to $37.60 (so the $10 coupon is changing the total only by $8.44).

    Someone who's better at DAZ Math™ than I am can probably figure out what exactly is interacting with what, and it's not a huge issue … but I thought I should mention it anyway, just so people know.

    That sounds like an ordering issue - fixed amount doscounts should be applied after percentages, othrwise their value is reduced by the percentage. reported.

    Apparently this cannot be avoided, I'm afraiid, so fixed-amount coupons and Outlet items need to be kep separate (or at least, checked to make sure there isn't a loss of value on the fixed-amount code).

    It looks as if they might have fixed it somehow, though -- when I applied the coupon to the cart just now, I got the full $10 off.

    Thanks for reporting this and getting it sorted out, Richard.

    Yes, some mixture of skill, doggedness, and percussive adjustment managed to get it working.

  • Richard HaseltineRichard Haseltine Posts: 108,098
    edited May 15

    mnpala said:

    The 05_25SAVE6 isn't working for me either. No Outlet items. Just Julian HD bundle.

    and yoiu haven't already used it? Does it work on another bundle from the category? (I've used mine so it doesn't give a link for me to check it has been added - Edit:Yes, it has.)

    Post edited by Richard Haseltine on
  • 3Ddreamer3Ddreamer Posts: 1,340
    edited May 15

    Richard Haseltine said:

    mnpala said:

    The 05_25SAVE6 isn't working for me either. No Outlet items. Just Julian HD bundle.

    and yoiu haven't already used it? Does it work on another bundle from the category? (I've used mine so it doesn't give a link for me to check it has been added - Edit:Yes, it has.)

    Since there are two of us reporting it wasn't working, using 2 different bundles I think there is something wrong. I know I haven't used mine and, like I said, it applied to my cart earlier today - but it wont now I want to check out. I'm waiting to get this fixed ao I can check out.

    Sorry, the code I'm trying is 05_25DAZPLUS

    Post edited by 3Ddreamer on
  • Phoenix1966Phoenix1966 Posts: 1,841

    mnpala said:

    The 05_25SAVE6 isn't working for me either. No Outlet items. Just Julian HD bundle.

    Isn't that code invalid on new items? 

  • Richard HaseltineRichard Haseltine Posts: 108,098

    Phoenix1966 said:

    mnpala said:

    The 05_25SAVE6 isn't working for me either. No Outlet items. Just Julian HD bundle.

    Isn't that code invalid on new items? 

    Ah, sorry - I thought it was the free character bundle. Yes, that doesn't work on new items (less than 60 days old).

  • LeanaLeana Posts: 12,766

    Phoenix1966 said:

    mnpala said:

    The 05_25SAVE6 isn't working for me either. No Outlet items. Just Julian HD bundle.

    Isn't that code invalid on new items? 

    Yes, the Save6 coupon works only for older items

  • edited May 15

    I didn't think to screenshot it but Daz Big Cat 2 was originally in the $1.99 selection & is now in the $3.99 selection. Is that correct? I think it predates G2 & G3 & many of those are in the $1.99 group.

    Post edited by miladyderyni_173d399f47 on
  • Richard HaseltineRichard Haseltine Posts: 108,098

    3Ddreamer said:

    Richard Haseltine said:

    mnpala said:

    The 05_25SAVE6 isn't working for me either. No Outlet items. Just Julian HD bundle.

    and yoiu haven't already used it? Does it work on another bundle from the category? (I've used mine so it doesn't give a link for me to check it has been added - Edit:Yes, it has.)

    Since there are two of us reporting it wasn't working, using 2 different bundles I think there is something wrong. I know I haven't used mine and, like I said, it applied to my cart earlier today - but it wont now I want to check out. I'm waiting to get this fixed ao I can check out.

    Sorry, the code I'm trying is 05_25DAZPLUS

    05_25PREMIER works for me on the Julian Character Bundle.

  • mnpalamnpala Posts: 69

    Leana said:

    Phoenix1966 said:

    mnpala said:

    The 05_25SAVE6 isn't working for me either. No Outlet items. Just Julian HD bundle.

    Isn't that code invalid on new items? 

    Yes, the Save6 coupon works only for older items

    Apologies - I mean 05_25DAZPLUS (for newer items)

    That doesn't work.

    I tried the one for older products just in case and accidentally left that in my clipboard.

  • LeanaLeana Posts: 12,766

    miladyderyni_173d399f47 said:

    I didn't think to screenshot it but Daz Big Cat 2 was originally in the $1.99 selection & is now in the $3.99 selection. Is that correct? I think it predates G2 & G3 & many of those are in the $1.99 group.

    I purchased the big cat 2 in 2014, so should definitely old enough to be considered vintage as most recent vintage items seem to be releases from mid-2017.

  • SilverGirlSilverGirl Posts: 2,914
    edited May 15

    05_25DAZPLUS coupon coming up as invalid. I have Julian in my cart, doesn't work either with or without outlet items

    Text is:

    Excludes Daz+ items, Gift Cards, FastGrab, licenses, & memberships. Cannot be used to discount items already owned                         

    So it should work...

    ETA: Julian the character, not the bundle. I've put other Daz items in my cart as a test and it isn't working on those, either.

    Post edited by SilverGirl on
  • QN883DArtsQN883DArts Posts: 13

    Same here, Daz+ coupon doesn't work on any DOs I tried.

  • Rosie DRosie D Posts: 75

    Same here 05_25DAZPLUS comes up as invalid

  • Richard HaseltineRichard Haseltine Posts: 108,098

    Do you have Outlet items in cart? Apparently the coupons are blocked then, since they were losing lvalue if used with the Outlet disount also applying---

This discussion has been closed.