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Sales Support Ticket: A Question

davesodaveso Posts: 7,838
in The Commons

There used to be a link to to a page where you could respond to a support ticket. I dont see that anymore. Anyone know where that might be?

Comments

  • Charlie JudgeCharlie Judge Posts: 13,281
    edited April 2025

    Community > Help > Learn More > Account icon (may need to login) > My Actiivities

    https://bugs.daz3d.com/hc/en-us/requests

    Post edited by Charlie Judge on
  • barbultbarbult Posts: 26,271
    edited April 2025

    Every time I look at "My Activities" I just get angry. Daz "customer support" is closing dozens of my tickets and marking them "Solved", without resolving anything at all. I usually get no notice that this action has been taken. I have to discover it in "My Activities" myself. Once I got an email saying they were closing an older ticket to concentrate in newer problems. Gee, no thanks a lot!

    Post edited by barbult on
  • davesodaveso Posts: 7,838

    Charlie Judge said:

    Community > Help > Learn More > Account icon (may need to login) > My Actiivities

    https://bugs.daz3d.com/hc/en-us/requests

    thanks..found it. Yep, still open 23 days ago. I gues that's still new as far as the way they respond anymore. There is one in there 7 months old.  

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