DAZ Tokens
CGI Enthusiast+
Posts: 2
Is there a way to see how many tokens were applied to an order after you've placed it? I was getting ready to place an order this weekend, but all my tokens have disappeared. I suspect when I made a purchase the other day, I had applied them to the cart to test a price for a larger order (that is my only thought for why they've disappeared now). It would be unfortunate if that were the case, but I'm at a loss for other explanation. Does anyone know if that can be checked?
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Comments
I don't think so, unless you can do the maths on the discounts. You can raise a sales ticket to ask but it is both the weekend and they are seemingly still sorting out the subscription date issue(s) and so it might take a while.
If you apply tokens and then clear the cart, the tokens are not removed from the cart. If you then purchase something else, or even a freebie, that purchase will eat all the previously applied tokens. That may be what happened to you.