DIM Not DLing Some Packages
Cyrinadia
Posts: 164
Hello All,
My DIM has been kind of buggy. It'll happily DL some things but not others, such as the Magic Potion Shop.
As soon as I select Download, it imediately stops and shows 'Retry'. Pressing Retry just means I get to click Retry forever.
I've tried restarting DIM and refreshing it does not help. Sometimes the product will DL to halfway then decide it needs to be retried. It does the Retry loop. There's no indication of why it's not DLing some stuff, no warnings. I have space, my internet connection is good and DLs from Steam no worries.
Any ideas?
Cheers
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Comments
In another thread Richard said that there was an issue with one of the servers that was affecting downloads. That was 4 or 5 days ago but I don't think there was an update to say it was resolved so could still be going on.
I don't think much will get sorted over the weekend so try again in a few hours to see if it will work a little later on.
While I have been installing my products onto a new computer this has happened to me too often over the past months. Some of the things I have learned to do to avoid this are:
Try to download large MB files (over 500mb or larger) by themselves. Sometimes they will go fine, but with a group of other files, they can mess everything up. The larger the file, the worse it can get. The closer a file gets to a GB the dicer it gets.
If doing a large group, keep an eye on them, or screen shot what you are installing. I have had DIM cut off two times this past week on me and had to track down what I had in the queue that had been wiped out.
This morning I had one file disappear and had to request a manual download for DIM from my product page. It worked okay then. Thankfully it had a unique name that I could remember to verify its failure to download or install and was no longer in my ready to download folder. And wasn't hidden.