A broken material makes arms and legs white
Well, yeah, this is the problem - limbs render white when with a certain material. It happens even when I use the material without any extras, on an 'empty' G8F character. The viewport shows the entire body fine though, and what's more - this material used to work alright until an unclear point of time. I did a complete reinstallation of the product as well, to no avail. What can be the problem and how to fix it? There seem to be no 'geoshells' in the scene; other products by this creator work fine.
Product: https://www.renderhub.com/3duk/life-is-strange-victoria-chase-for-g8f

Comments
Check the Base Color slots on surfaces of Arms / Legs to see if the texture maps are really correctly assigned ~~ with the same shader as other surfaces, as well as UV Set correctly defined.
The UV Set is 'Base Female' for every single surface, the SSS mode is Mono on everything as well. The textures are assigned too, located in the same folder as those of the torso and head. What I see now though, arms and legs are *.tga textures, while the others - *.png or *.jpg. I'll try to convert them now.
ALRIGHTY PEOPLE.
Guess I made those working renders on an older version and the new one broke the *.tga functionality. I linked the new *.png textures and it all works fine now, yay!
Right ~ tga format images are the culprits.
Seems so odd to remove compatibility with a file format however old it is, especially when there is a legacy use for it.
Regards,
Richard
I believe this is an Iray issue (as a result of switching image-handling libraries), though I thought it had been added.
I have the same issue as the original poster, unfortunately I'm not as skilled... :-)
I converted the tga textures to png files... now I'm trying to figure out what I need to do next.
terracottapie29 said "I linked the new *.png textures". How do I do that?
I'm fidgeting around and have learned a bit, but not enough...
The original product has a couple of files for different body parts. For example it has
Arms_D.tga
Arms_N.tga
Legs_D.tga
Legs_N.tga
D seems so be for diffuse maps and N for normal maps? Maybe... :-)
I've converted those files to pngs and now I'm trying to figure out what to do with the pngs.
I've loaded a basic genesis 8 figure and put the skin from the product on it.
Then I'm looking though the surfaces tab.
Surfaces-Arms-Base Color has Arms_D.tga. So I guess I have to replace it with Arms_D.png.
Same with Legs, Fingernails and Toenails. Now a render of the figure looks ok, but in viewport arms and legs are black, so I guess I'm doing something wrong.
I've found no propertiy that uses an _N-file. Do I need to use those somewhere else?
And for some parts there also are _S and _L files. Where would these go?
Any ideas? Thanks!