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Sale expiration (lack thereof)

randydood_961bf59e16randydood_961bf59e16 Posts: 61
edited December 1969 in The Commons

Am i not looking in the right place? why is it i cant EVER find a expiration when DAZ has sales? unless it says "today only" or "72 hour sale" i have no clue when a sale will end. I was waiting till Monday for the BEST OF 2013 AND 2014 assuming they would post a "Last day" notice....but they didnt...rare that they do.

Comments

  • randydood_961bf59e16randydood_961bf59e16 Posts: 61
    edited December 1969

    i must be alone in this. makes me upset and less inclined to spend money.

  • cecilia.robinsoncecilia.robinson Posts: 2,208
    edited December 1969

    You aren't alone, it just doesn't depend on anyone from the forums. DAZ alone creates and schedules sales.

  • LeatherGryphonLeatherGryphon Posts: 12,096
    edited February 2015

    You aren't alone.

    Unfortunately this topic is pretty much a dead horse. People have complained for years but little has changed regarding accuracy of sale duration information or the presence of a countdown clock or some such useful feature. I've chalked it up to too much work for too few employees, or technology beyond their ken, or complete lack of understanding of the problem, or corporate indifference. Take your pick.

    Post edited by LeatherGryphon on
  • Charlie JudgeCharlie Judge Posts: 13,251
    edited December 1969

    LeatherGryphon said:
    You aren't alone.

    Unfortunately this topic is pretty much a dead horse. People have complained for years but little has changed regarding accuracy of sale duration information or the presence of a countdown clock or some such useful feature. I've chalked it up to too much work for too few employees, or technology beyond their ken, or complete lack of understanding of the problem, or corporate indifference. Take your pick.

    One other theory is that DAZ wants you to feel that you "need to hurry and buy it now because it could go away at anytime".
    At any rate they must think that not specifying the end time is best for them because they aren't changing it despite many complaints.

    Charlie

  • LeatherGryphonLeatherGryphon Posts: 12,096
    edited February 2015

    Charlie Judge said:
    LeatherGryphon said:
    You aren't alone.

    Unfortunately this topic is pretty much a dead horse. People have complained for years but little has changed regarding accuracy of sale duration information or the presence of a countdown clock or some such useful feature. I've chalked it up to too much work for too few employees, or technology beyond their ken, or complete lack of understanding of the problem, or corporate indifference. Take your pick.

    One other theory is that DAZ wants you to feel that you "need to hurry and buy it now because it could go away at anytime".
    At any rate they must think that not specifying the end time is best for them because they aren't changing it despite many complaints.

    Charlie

    Then they should advertise it as an "Any moment now this sale will be history, buy now!" sale. Or a "Git it while the gittn's good!" sale. I hate knowing that marketing people are using sneaky tactics to fool me. Just tell me the truth and I'll play with you, but fool me and I'll take my ball and go home.

    But I still think that a very likely reason for inaccurate sales terminations is too few employees to watch all the pots on the fire.

    Like the "Freebies" and "FastGrab" pages that promise daily updating. (*snicker snicker*)

    Post edited by LeatherGryphon on
  • fixmypcmikefixmypcmike Posts: 19,689
    edited December 1969

    DAZ_Jon said:
    The biggest problem is it isn't at all simple to determine the sales end date

    Here is an example of what I'm talking about. The Platinum Club discount is seen, by our software, as a constant sale running for a particular group. So, by how the system sees discounts and sales prices, all items which receive PC discounts are on permanent sale, no end date. Secondly, sales stack, often not lining up at the same time, and this happens often. It is a good thing and something Daz wants because it gives you guys deeper discounts and it helps our PAs sell more items and encourage them to produce more great art. However, as is often the case, if a 10% sales rule ends on a Wednesday, and an additional 30% rule ends on a Friday, and the PC discount goes indefinitely, what is the "sales end date"? Is it the day that it goes up in price slightly? The day that it goes back to the permanent sales pricing? Also, if a sales only affects one group of customers (Platinum Club) or different durations depending on if you're PC or not, then displaying if an item is on sale or not would require even more consideration of who is looking at it, if they are logged in, and how the different rules are staggered. Another example, similar but not the same is if a product goes on sale on Wed to Wed (1 week) and it says the end date, then goes on a deeper discount for one day... changing the end date, or not informing of when the current level of discount ends, or anything is going to make customers upset.

    So, that brings up the possibility to lower the amount of sales and discounts we offer so they don't overlap and cause potential issues of customers feeling like they were misled. However, from a flexibility stand point to be able to respond to any given PA who comes to us and says "I want my store on sale from X date to X date" or "I want a flash sale today even though some of my products are already on sale" a lot more limiting and would effectively bind our hands in not being able to bring everyone the kind of pricing you are used to, and also with the lower price, the more people that want to pick it up which helps our PAs so they have enough sales so they feel that Daz is really doing as much as we can to make continuing to produce great art for the community a worthwhile investment of their time.

    So, basically because of the complexity to accurately do this and either the promotional limitations (which I know no one who shops here says "I don't want to pay less for that item".. I know I don't) or the complications and basically untrustworthy and misinforming end dates, has pushed this particular goal to get the sales end dates out there behind other projects.

  • FSMCDesignsFSMCDesigns Posts: 12,843
    edited December 1969

    LeatherGryphon said:

    Then they should advertise it as an "Any moment now this sale will be history, buy now!" sale. Or a "Git it while the gittn's good!" sale.

    Been working on this plan since day one and it works fine for me. I have missed a couple of great deals because i waited too long to check out, you live and learn, such is life!

  • LeatherGryphonLeatherGryphon Posts: 12,096
    edited February 2015

    fixmypcmike said:
    DAZ_Jon said:
    ...

    So, basically because of the complexity to accurately do this and either the promotional limitations (which I know no one who shops here says "I don't want to pay less for that item".. I know I don't) or the complications and basically untrustworthy and misinforming end dates, has pushed this particular goal to get the sales end dates out there behind other projects.

    Erggg,...Can anybody translate that into plain English?

    or...

    "Wha' he say?" 8-s

    Edited to add:

    As for ideas for what to call a sale, how about an "If you leave this page without buying, the prices will double" sale?

    Post edited by LeatherGryphon on
  • murgatroyd314murgatroyd314 Posts: 1,567
    edited December 1969

    LeatherGryphon said:
    fixmypcmike said:
    DAZ_Jon said:
    ...

    So, basically because of the complexity to accurately do this and either the promotional limitations (which I know no one who shops here says "I don't want to pay less for that item".. I know I don't) or the complications and basically untrustworthy and misinforming end dates, has pushed this particular goal to get the sales end dates out there behind other projects.

    Erggg,...Can anybody translate that into plain English?

    or...

    "Wha' he say?" 8-s

    "Making it work right is too complicated, so we won't bother until we've finished everything else."

  • Richard HaseltineRichard Haseltine Posts: 108,077
    edited December 1969

    Murgatroyd said:
    LeatherGryphon said:
    fixmypcmike said:
    DAZ_Jon said:
    ...

    So, basically because of the complexity to accurately do this and either the promotional limitations (which I know no one who shops here says "I don't want to pay less for that item".. I know I don't) or the complications and basically untrustworthy and misinforming end dates, has pushed this particular goal to get the sales end dates out there behind other projects.

    Erggg,...Can anybody translate that into plain English?

    or...

    "Wha' he say?" 8-s

    "Making it work right is too complicated, so we won't bother until we've finished everything else."

    Or possibly "making it work right will take a long time, so we either do it now and delay everything or we push it back and get other things done soone...in a more timely fashion."

  • LeatherGryphonLeatherGryphon Posts: 12,096
    edited February 2015

    Richard Haseltine said:
    Murgatroyd said:
    LeatherGryphon said:
    fixmypcmike said:
    DAZ_Jon said:
    ...

    So, basically because of the complexity to accurately do this and either the promotional limitations (which I know no one who shops here says "I don't want to pay less for that item".. I know I don't) or the complications and basically untrustworthy and misinforming end dates, has pushed this particular goal to get the sales end dates out there behind other projects.

    Erggg,...Can anybody translate that into plain English?

    or...

    "Wha' he say?" 8-s

    "Making it work right is too complicated, so we won't bother until we've finished everything else."

    Or possibly "making it work right will take a long time, so we either do it now and delay everything or we push it back and get other things done soone...in a more timely fashion."

    Ahhh! Too much work for too few people. TYS :-Q

    I can see that "DAZ_Jon" has a great future in politics.

    Post edited by LeatherGryphon on
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