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Will this make it to 2022 Sales Thread:Report Issues Here "There's Always Another Sale™"

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  • Rod Wise DriggoRod Wise Driggo Posts: 2,311

    Charlie Judge said:

    Mark_e593e0a5 said:

    Rod Wise Driggo said:

    Hey DAZ, if you want my money by releasing a Mega Bundle on Sunday, please consider:

    - doing a Gift Card Sale before (the recent one was rather luke warm for anyone to bite)

    - making it really Mega - 13 items for $199 - the price qualifies for the "mega" label, the rest not so much, 3 poses, textures, the hd and metamixer addons. Actually it its just 1 original figure, 1 character with the mouse king, 1 hair, 3 outfits and 1 environment. That's old Pro Bundle class and such a bundle was 2/3 or even just 1/2 the price of this "mini-mega".

    - offering more than just 5 free DAZO items for getting the bundle. I may - hardly - find 5 items but I would very much prefer options to lower the price or get discounts on future items instead. There are a lot of folks who might not have that much use on back items they did not already get, especially G3 and earlier stuff.

    - doing promos that make sense. If I buy the Mouse King Bundle and the Nutcracker Princess ($145.95 base price for a 7-items-bundle is hard to believe at all) I get 20% on addons like the Clara Ballerina Outfit and its Textures. If I only get the Mega Bundle (which holds all content of the above bundles) I won't - are you serious?

    Well this is just my opinion, right. But if I have to feel being ripped off I shall continue to spend my money on "real" stuff more often. Getting a soundbar recently was quite satisfying I have to say ;-)

    ...and add an orange banner for the customers who own a lot of bundles already, like you did with previous mega-bundles. 

    There is a banner for an extra 10% off for owning the Christmas Carol megabundle; but overall I am disappointed in the offers for Dance of the Sugar Plum Fairies Mega Bundle. It still is a bit pricey and I may skip this one. 

    Hmm, did not want to spend that much so I skipped the Christmas Carol Megabundle. Now that extra 10% would have probably made me get the Sugar Plum Mega Bundle. That and the extra % on addons which is unfortunately limited to the two other bundles. Seems I'm in a skipping circle now as purchasing one triggers a discount for the next. Well then, might take some time until a get back aboard the spending train again.

  • watchdog79watchdog79 Posts: 1,026

    frank0314 said:

    Submit a ticket to let them know to check it

    Done. 

  • doubledeviantdoubledeviant Posts: 1,318
    Sale advertises 58% discount on select items plus triple loyalty discount but those items are starting at only 30% discount.
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  • GordigGordig Posts: 10,600
    edited December 2021

    doubledeviant said:

    Sale advertises 58% discount on select items plus triple loyalty discount but those items are starting at only 30% discount.

    I threw Bear-220 in my cart just to check, and it comes out to $4.40, which is 71% off the base price. My loyalty discount is 25%, so unless Daz is being extremely tricky with their wording ("triple loyalty discount" means your loyalty discount plus your loyalty discount plus your loyalty discount), I'm not even getting triple my loyalty discount off the base price, let alone off the 58% discounted price.

    edit: looking at it again, 30% + 25% + 25% + 25% is 71% off, so that at least lines up with the tricksy fine print below the item carousel, but still not the full deal as advertised.

    editagain: assuming a minimum possible loyalty discount of 15%, which may or may not be the case (I've only heard of 20%, 25% or 30% from posters), then THAT, stacked x3, on top of the 30% DO discount, would equal 58% off. If that's what Daz meant, then they really need to clarify the copy on the sales page.

    Post edited by Gordig on
  • Mark_e593e0a5Mark_e593e0a5 Posts: 1,601

    Gordig said:

    doubledeviant said:

    Sale advertises 58% discount on select items plus triple loyalty discount but those items are starting at only 30% discount.

    I threw Bear-220 in my cart just to check, and it comes out to $4.40, which is 71% off the base price. My loyalty discount is 25%, so unless Daz is being extremely tricky with their wording ("triple loyalty discount" means your loyalty discount plus your loyalty discount plus your loyalty discount), I'm not even getting triple my loyalty discount off the base price, let alone off the 58% discounted price.

    edit: looking at it again, 30% + 25% + 25% + 25% is 71% off, so that at least lines up with the tricksy fine print below the item carousel, but still not the full deal as advertised.

    editagain: assuming a minimum possible loyalty discount of 15%, which may or may not be the case (I've only heard of 20%, 25% or 30% from posters), then THAT, stacked x3, on top of the 30% DO discount, would equal 58% off. If that's what Daz meant, then they really need to clarify the copy on the sales page.

    Although it is explained later that the loyalty discount is stacked(!) 3 times, this is not the same as 3 times the discount. So, the advertising "get up to 3X your Loyalty Discount" is not exactly correct, as there is NO way to get 3X your loyalty discount. If you advertise a discount that not any customer can get, this is no good advertising practice at all.

  • Cris PalominoCris Palomino Posts: 12,463

    Gordig said:

    doubledeviant said:

    Sale advertises 58% discount on select items plus triple loyalty discount but those items are starting at only 30% discount.

    I threw Bear-220 in my cart just to check, and it comes out to $4.40, which is 71% off the base price. My loyalty discount is 25%, so unless Daz is being extremely tricky with their wording ("triple loyalty discount" means your loyalty discount plus your loyalty discount plus your loyalty discount), I'm not even getting triple my loyalty discount off the base price, let alone off the 58% discounted price.

    edit: looking at it again, 30% + 25% + 25% + 25% is 71% off, so that at least lines up with the tricksy fine print below the item carousel, but still not the full deal as advertised.

    editagain: assuming a minimum possible loyalty discount of 15%, which may or may not be the case (I've only heard of 20%, 25% or 30% from posters), then THAT, stacked x3, on top of the 30% DO discount, would equal 58% off. If that's what Daz meant, then they really need to clarify the copy on the sales page.

    Your loyalty discount stacks 3x to calculate your discount on select daz original items. (5% gets 14%, 10% gets 27%,15% gets 39%, 20% gets 49% and 25% gets 58%)

  • Cris PalominoCris Palomino Posts: 12,463

    I logged out to see what a non-member gets. As expected, it's 5% and the triple loyalty discount is 14%.

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  • Charlie JudgeCharlie Judge Posts: 13,247

    Cris Palomino said:

    Gordig said:

    doubledeviant said:

    Sale advertises 58% discount on select items plus triple loyalty discount but those items are starting at only 30% discount.

    I threw Bear-220 in my cart just to check, and it comes out to $4.40, which is 71% off the base price. My loyalty discount is 25%, so unless Daz is being extremely tricky with their wording ("triple loyalty discount" means your loyalty discount plus your loyalty discount plus your loyalty discount), I'm not even getting triple my loyalty discount off the base price, let alone off the 58% discounted price.

    edit: looking at it again, 30% + 25% + 25% + 25% is 71% off, so that at least lines up with the tricksy fine print below the item carousel, but still not the full deal as advertised.

    editagain: assuming a minimum possible loyalty discount of 15%, which may or may not be the case (I've only heard of 20%, 25% or 30% from posters), then THAT, stacked x3, on top of the 30% DO discount, would equal 58% off. If that's what Daz meant, then they really need to clarify the copy on the sales page.

    Your loyalty discount stacks 3x to calculate your discount on select daz original items. (5% gets 14%, 10% gets 27%,15% gets 39%, 20% gets 49% and 25% gets 58%)

    A bit of semantics: There is a difference between triple (3x) my holiday discount (in large print) and getting my Holiday discount 3 times (in small print).  Triple my 25% Holiday discount is 75% while  getting my holiday discount 3 times is only 58%. 

  • Richard HaseltineRichard Haseltine Posts: 108,004

    Charlie Judge said:

    Cris Palomino said:

    Gordig said:

    doubledeviant said:

    Sale advertises 58% discount on select items plus triple loyalty discount but those items are starting at only 30% discount.

    I threw Bear-220 in my cart just to check, and it comes out to $4.40, which is 71% off the base price. My loyalty discount is 25%, so unless Daz is being extremely tricky with their wording ("triple loyalty discount" means your loyalty discount plus your loyalty discount plus your loyalty discount), I'm not even getting triple my loyalty discount off the base price, let alone off the 58% discounted price.

    edit: looking at it again, 30% + 25% + 25% + 25% is 71% off, so that at least lines up with the tricksy fine print below the item carousel, but still not the full deal as advertised.

    editagain: assuming a minimum possible loyalty discount of 15%, which may or may not be the case (I've only heard of 20%, 25% or 30% from posters), then THAT, stacked x3, on top of the 30% DO discount, would equal 58% off. If that's what Daz meant, then they really need to clarify the copy on the sales page.

    Your loyalty discount stacks 3x to calculate your discount on select daz original items. (5% gets 14%, 10% gets 27%,15% gets 39%, 20% gets 49% and 25% gets 58%)

    A bit of semantics: There is a difference between triple (3x) my holiday discount (in large print) and getting my Holiday discount 3 times (in small print).  Triple my 25% Holiday discount is 75% while  getting my holiday discount 3 times is only 58%. 

    While I can certainly understand misinterpreting the phrase, I had to double-check the details to see which way it was meant, it is literally aplying the discount 3 times so 3X is legitimate.

  • davesodaveso Posts: 7,776

    one thing I will say, DAZ marketing is a very creative bunch, in their sales wording and gimics.  Thiung is, they're dealing with artists not mathematicians. 

  • Mark_e593e0a5Mark_e593e0a5 Posts: 1,601

    Richard Haseltine said:

    Charlie Judge said:

    Cris Palomino said:

    Gordig said:

    doubledeviant said:

    Sale advertises 58% discount on select items plus triple loyalty discount but those items are starting at only 30% discount.

    I threw Bear-220 in my cart just to check, and it comes out to $4.40, which is 71% off the base price. My loyalty discount is 25%, so unless Daz is being extremely tricky with their wording ("triple loyalty discount" means your loyalty discount plus your loyalty discount plus your loyalty discount), I'm not even getting triple my loyalty discount off the base price, let alone off the 58% discounted price.

    edit: looking at it again, 30% + 25% + 25% + 25% is 71% off, so that at least lines up with the tricksy fine print below the item carousel, but still not the full deal as advertised.

    editagain: assuming a minimum possible loyalty discount of 15%, which may or may not be the case (I've only heard of 20%, 25% or 30% from posters), then THAT, stacked x3, on top of the 30% DO discount, would equal 58% off. If that's what Daz meant, then they really need to clarify the copy on the sales page.

    Your loyalty discount stacks 3x to calculate your discount on select daz original items. (5% gets 14%, 10% gets 27%,15% gets 39%, 20% gets 49% and 25% gets 58%)

    A bit of semantics: There is a difference between triple (3x) my holiday discount (in large print) and getting my Holiday discount 3 times (in small print).  Triple my 25% Holiday discount is 75% while  getting my holiday discount 3 times is only 58%. 

    While I can certainly understand misinterpreting the phrase, I had to double-check the details to see which way it was meant, it is literally aplying the discount 3 times so 3X is legitimate.

    The thing is that the promo says: "Get up to 3X the loyalty discount", which, mathematically, can NEVER happen, at least not in this universe. The best you can get with a loyalty discount of 25% (which seems to be the maximum this year) is 71%, starting from the 30% discount on the given items. 3x25% is 75%, though. Yes, it is explaint later how the discounts work, but the "Get up to 3X your Holiday Loyalty Discount on Select Daz Originals" on the promo is 100% incorrect. If there would have been a single item in the selected list that has a higher starting discount than 40% that statement would be okay, as you can get the discount with that one item. Unfortunately, there is no such item in the list.

  • Richard HaseltineRichard Haseltine Posts: 108,004

    Mark_e593e0a5 said:

    Richard Haseltine said:

    Charlie Judge said:

    Cris Palomino said:

    Gordig said:

    doubledeviant said:

    Sale advertises 58% discount on select items plus triple loyalty discount but those items are starting at only 30% discount.

    I threw Bear-220 in my cart just to check, and it comes out to $4.40, which is 71% off the base price. My loyalty discount is 25%, so unless Daz is being extremely tricky with their wording ("triple loyalty discount" means your loyalty discount plus your loyalty discount plus your loyalty discount), I'm not even getting triple my loyalty discount off the base price, let alone off the 58% discounted price.

    edit: looking at it again, 30% + 25% + 25% + 25% is 71% off, so that at least lines up with the tricksy fine print below the item carousel, but still not the full deal as advertised.

    editagain: assuming a minimum possible loyalty discount of 15%, which may or may not be the case (I've only heard of 20%, 25% or 30% from posters), then THAT, stacked x3, on top of the 30% DO discount, would equal 58% off. If that's what Daz meant, then they really need to clarify the copy on the sales page.

    Your loyalty discount stacks 3x to calculate your discount on select daz original items. (5% gets 14%, 10% gets 27%,15% gets 39%, 20% gets 49% and 25% gets 58%)

    A bit of semantics: There is a difference between triple (3x) my holiday discount (in large print) and getting my Holiday discount 3 times (in small print).  Triple my 25% Holiday discount is 75% while  getting my holiday discount 3 times is only 58%. 

    While I can certainly understand misinterpreting the phrase, I had to double-check the details to see which way it was meant, it is literally aplying the discount 3 times so 3X is legitimate.

    The thing is that the promo says: "Get up to 3X the loyalty discount", which, mathematically, can NEVER happen, at least not in this universe. The best you can get with a loyalty discount of 25% (which seems to be the maximum this year) is 71%, starting from the 30% discount on the given items. 3x25% is 75%, though. Yes, it is explaint later how the discounts work, but the "Get up to 3X your Holiday Loyalty Discount on Select Daz Originals" on the promo is 100% incorrect. If there would have been a single item in the selected list that has a higher starting discount than 40% that statement would be okay, as you can get the discount with that one item. Unfortunately, there is no such item in the list.

    I disagree, it is three times the discount - three applications, not multiplying the value by three, but that is still three times. I'm not saying it was an especially clear summary, but it is defensible.

  • youri_zyouri_z Posts: 161

    Richard Haseltine said:

    Charlie Judge said:

    Cris Palomino said:

    Gordig said:

    doubledeviant said:

    Sale advertises 58% discount on select items plus triple loyalty discount but those items are starting at only 30% discount.

    I threw Bear-220 in my cart just to check, and it comes out to $4.40, which is 71% off the base price. My loyalty discount is 25%, so unless Daz is being extremely tricky with their wording ("triple loyalty discount" means your loyalty discount plus your loyalty discount plus your loyalty discount), I'm not even getting triple my loyalty discount off the base price, let alone off the 58% discounted price.

    edit: looking at it again, 30% + 25% + 25% + 25% is 71% off, so that at least lines up with the tricksy fine print below the item carousel, but still not the full deal as advertised.

    editagain: assuming a minimum possible loyalty discount of 15%, which may or may not be the case (I've only heard of 20%, 25% or 30% from posters), then THAT, stacked x3, on top of the 30% DO discount, would equal 58% off. If that's what Daz meant, then they really need to clarify the copy on the sales page.

    Your loyalty discount stacks 3x to calculate your discount on select daz original items. (5% gets 14%, 10% gets 27%,15% gets 39%, 20% gets 49% and 25% gets 58%)

    A bit of semantics: There is a difference between triple (3x) my holiday discount (in large print) and getting my Holiday discount 3 times (in small print).  Triple my 25% Holiday discount is 75% while  getting my holiday discount 3 times is only 58%. 

    While I can certainly understand misinterpreting the phrase, I had to double-check the details to see which way it was meant, it is literally aplying the discount 3 times so 3X is legitimate.

     

    There is a subtle difference between "Get up to 3x your loyalty discount" (as written in the ad) and "Get your loyalty discount up to 3x". The former does not lend itself to an iterative interpretation—three times applies directly to "your loyalty discount" while the latter does lend itself to an interative interpretation, where three times applies to the "get your loyalty discount".

    Get 3x the discount
    Get the discount 3x

     

  • maikdeckermaikdecker Posts: 3,037

    daveso said:

    one thing I will say, DAZ marketing is a very creative bunch, in their sales wording and gimics.  Thiung is, they're dealing with artists not mathematicians. 

    +1 yes

    And they make it so much easier to not buy anything...

  • Charlie JudgeCharlie Judge Posts: 13,247
    edited December 2021

    youri_z said:

    Richard Haseltine said:

    Charlie Judge said:

    Cris Palomino said:

    Gordig said:

    doubledeviant said:

    Sale advertises 58% discount on select items plus triple loyalty discount but those items are starting at only 30% discount.

    I threw Bear-220 in my cart just to check, and it comes out to $4.40, which is 71% off the base price. My loyalty discount is 25%, so unless Daz is being extremely tricky with their wording ("triple loyalty discount" means your loyalty discount plus your loyalty discount plus your loyalty discount), I'm not even getting triple my loyalty discount off the base price, let alone off the 58% discounted price.

    edit: looking at it again, 30% + 25% + 25% + 25% is 71% off, so that at least lines up with the tricksy fine print below the item carousel, but still not the full deal as advertised.

    editagain: assuming a minimum possible loyalty discount of 15%, which may or may not be the case (I've only heard of 20%, 25% or 30% from posters), then THAT, stacked x3, on top of the 30% DO discount, would equal 58% off. If that's what Daz meant, then they really need to clarify the copy on the sales page.

    Your loyalty discount stacks 3x to calculate your discount on select daz original items. (5% gets 14%, 10% gets 27%,15% gets 39%, 20% gets 49% and 25% gets 58%)

    A bit of semantics: There is a difference between triple (3x) my holiday discount (in large print) and getting my Holiday discount 3 times (in small print).  Triple my 25% Holiday discount is 75% while  getting my holiday discount 3 times is only 58%. 

    While I can certainly understand misinterpreting the phrase, I had to double-check the details to see which way it was meant, it is literally aplying the discount 3 times so 3X is legitimate.

     

    There is a subtle difference between "Get up to 3x your loyalty discount" (as written in the ad) and "Get your loyalty discount up to 3x". The former does not lend itself to an iterative interpretation—three times applies directly to "your loyalty discount" while the latter does lend itself to an interative interpretation, where three times applies to the "get your loyalty discount".

    Get 3x the discount
    Get the discount 3x

     

    +100

    Exactly. That is what I was saying earlier. 

    Post edited by Charlie Judge on
  • Phoenix KnightPhoenix Knight Posts: 36
    There is a subtle difference between "Get up to 3x your loyalty discount" (as written in the ad) and "Get your loyalty discount up to 3x". The former does not lend itself to an iterative interpretation—three times applies directly to "your loyalty discount" while the latter does lend itself to an interative interpretation, where three times applies to the "get your loyalty discount".

    Get 3x the discount
    Get the discount 3x

     

    It's not really subtle, it's basic mathematics.

    From the sale page: 3X your Holiday Loyalty Discount

    "3X" literally means "3 multiplied by X," and from context we see "X" is your holiday discount.  For me, this would yield:

    3(.25) or 3 multiplied by .25 = .75

    That's grade school math, meaning a 75% discount (not including any other discounts).  All I'm getting is a total of 71% even when other discounts are included.  The real formula seems to be:

    (((Y * [1-external discounts]) * (1-X)) * (1-X)) * (1-X)

    Where Y is the original price of the item.  That's more like "your Holiday Loyalty Discount cubed" or "X to the third power" (would do superscript, but the forum doesn't seem to recognize it).  Not exact, but far more accurate than what is currently promoted. 

    Also from the sale page: Triple Loyalty Discount

    This is a little squishier, but again tripling something means multiplying it by three.  That's not apparently what the sale is doing.  

    Finally from the sale page: Loyalty Discount stacks 3x to calculate final discount.

    As a very successful marketer with many years of experience, this is extremely unclear.  "Stacks" suggests additive, but is squishy enough you could make it mean anything.  The "3x" again suggests direct multiplication (3 multiplied by), but apparently we're doing powers, which isn't mentioned here.  Either way, asking your customers to math out your offer is extremely poor marketing.  As it is now, this sale is misleading, if not outright false, advertising masked behind math.

    I take serious issue with this because:

    1. Bad marketing makes everyone's life harder and more expensive - marketers and customers.
    2. I know Daz can do a lot better than this.  I want to support a company that I have a lot of built up respect for, but the recent chain of actions has been eating away at that respect.  I'm just clearing my cart and moving on.
  • NorthOf45NorthOf45 Posts: 5,691

    The "December Dollar Deals" carousel does not even come close to what you get (V4 stuff) from the "Don't Miss Out" link (Great December Holiday Savings).

    You do get those items with the "Storewide Savings" "Shop Now" button (Learning is Fun?), but that should be shopwide, according to the blurb.

  • barbultbarbult Posts: 26,218

    Another day, another Daz marketing miss? I don't see any of these carousel items in the sale that the button links to.

     

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  • AtiAti Posts: 9,182

    The button under "Storewide Savings" leads to https://www.daz3d.com/learning-is-fun and not the entire store.

  • Cris PalominoCris Palomino Posts: 12,463

    barbult said:

    Another day, another Daz marketing miss? I don't see any of these carousel items in the sale that the button links to.

     

    Reporting, it does look like the selection page is correct as it discounts. The carousel appears incorrect but may not get removed/replaced tonight.

  • DanaTADanaTA Posts: 13,334

    December Dollar Deals carousel items are not discounting for me.  Clicking on the link "New Release" seems to lead to the entire shop.  Any new release over $1.  I selected Table Confetti.  It's not new?  Why doesn't the link just lead to a page with only new items?   Another lost sale if this is the way it works!  I'll leave my cart as is until I get an answer.

    Dana

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  • Cris PalominoCris Palomino Posts: 12,463

    Ati said:

    The button under "Storewide Savings" leads to https://www.daz3d.com/learning-is-fun and not the entire store.

    Inquiring. Noticed that the Dollar Dealz carousel belongs to the Storewide button.

  • Cris PalominoCris Palomino Posts: 12,463

    DanaTA said:

    December Dollar Deals carousel items are not discounting for me.  Clicking on the link "New Release" seems to lead to the entire shop.  Any new release over $1.  I selected Table Confetti.  It's not new?  Why doesn't the link just lead to a page with only new items?   Another lost sale if this is the way it works!  I'll leave my cart as is until I get an answer.

    Dana

    Wrong linkage. The Dollar Deals carousel is actually for the Storewide Sale button, though I am inquiring if that is correct since the page url calls it Learning is Fun.

  • Cris PalominoCris Palomino Posts: 12,463

    Carousel fixed on the Dollar Deals and Storewide now links to storefront as it is storewide.

  • scorpioscorpio Posts: 8,533

    Cris Palomino said:

    Carousel fixed on the Dollar Deals and Storewide now links to storefront as it is storewide.

    All I'm  getting for the Dollar Deals is a lot of really old stuff - is that correct?

  • Cris PalominoCris Palomino Posts: 12,463

    scorpio said:

    Cris Palomino said:

    Carousel fixed on the Dollar Deals and Storewide now links to storefront as it is storewide.

    All I'm  getting for the Dollar Deals is a lot of really old stuff - is that correct?

    I believe so.

  • BlueFingersBlueFingers Posts: 904

    Quite a few new releases don't get the New Release discount, see screenshot for a sample, there are a lot more though. Putting them in the cart doesn't change anything.

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  • Cris PalominoCris Palomino Posts: 12,463

    BlueFingers said:

    Quite a few new releases don't get the New Release discount, see screenshot for a sample, there are a lot more though. Putting them in the cart doesn't change anything.

    They may have just dropped out of the intro period. 

  • BlueFingersBlueFingers Posts: 904

    Some older New Releases do still get the discount, and as an example GNBD Volcano Creator Brushes was released 2021-11-29 suffers from the same issue, so it doesn't seem to be just a drop out of the new release period.

  • DanaTADanaTA Posts: 13,334

    Cris Palomino said:

    DanaTA said:

    December Dollar Deals carousel items are not discounting for me.  Clicking on the link "New Release" seems to lead to the entire shop.  Any new release over $1.  I selected Table Confetti.  It's not new?  Why doesn't the link just lead to a page with only new items?   Another lost sale if this is the way it works!  I'll leave my cart as is until I get an answer.

    Dana

    Wrong linkage. The Dollar Deals carousel is actually for the Storewide Sale button, though I am inquiring if that is correct since the page url calls it Learning is Fun.

    This doesn't help.  When I click on the link New Release, it takes me to the main store page.  Is the Table Confetti considered new or not?  If it is, I am not getting the $1.59 price for the selected items.  I will not click on the PayPal button to pay the high price that is showing in the cart!  I have no desire to deal with filing a ticket.  Still haven't gotten a reply about the last ticket.  I will be out all this afternoon and part of the evening.  I will check back again when I get home.

    Dana 

This discussion has been closed.