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Will this make it to 2022 Sales Thread:Report Issues Here "There's Always Another Sale™"

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  • Richard HaseltineRichard Haseltine Posts: 108,013

    azoohouse said:

    25% Loyalty Discount not working for me? Shouldn't these items be discounted the extra 25% without having to buy today's Holiday Cheer Bundle or another New or Still New item?? If not, I apologize for not understanding the conditions of the many changing discounts. See attached.

    Which offer is that?

  • Richard HaseltineRichard Haseltine Posts: 108,013

    Merged threads.

  • LeanaLeana Posts: 12,754

    Richard Haseltine said:

    azoohouse said:

    25% Loyalty Discount not working for me? Shouldn't these items be discounted the extra 25% without having to buy today's Holiday Cheer Bundle or another New or Still New item?? If not, I apologize for not understanding the conditions of the many changing discounts. See attached.

    Which offer is that?

    They're part of "Select Daz Original Bundles" on the Holiday sale page.

  • azoohouseazoohouse Posts: 664

    Richard Haseltine said:

    azoohouse said:

    25% Loyalty Discount not working for me? Shouldn't these items be discounted the extra 25% without having to buy today's Holiday Cheer Bundle or another New or Still New item?? If not, I apologize for not understanding the conditions of the many changing discounts. See attached.

    Which offer is that?

    Hi Richard, I don't see the 25% loyalty discount being applied even when adding a new release to trigger other sales discount. I'm not good in math so I could be wrong. Please confirm the cart prices are correct. See more cart screenshots. 

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  • Richard HaseltineRichard Haseltine Posts: 108,013

    You have the 25% off the new release in the first cart - 30% intro is all you see on the product page, then thee xtra 25% takes it down to 47% off.

    The bundles are base 30% off, the extra 30% off takes that down to 51% off.

    Adding Holiday Cheer make that 30% PC discount and 50% for having the new bundle, which is 65% off as shown.

    So, mostly it is working - the question is whether the loyalty discount should apply to the bundles. I think that it is meant to be a special and not attract the loyalty discount, but that isn't clear from the product page.

  • Charlie JudgeCharlie Judge Posts: 13,248

    Richard Haseltine said:

    You have the 25% off the new release in the first cart - 30% intro is all you see on the product page, then thee xtra 25% takes it down to 47% off.

    The bundles are base 30% off, the extra 30% off takes that down to 51% off.

    Adding Holiday Cheer make that 30% PC discount and 50% for having the new bundle, which is 65% off as shown.

    So, mostly it is working - the question is whether the loyalty discount should apply to the bundles. I think that it is meant to be a special and not attract the loyalty discount, but that isn't clear from the product page.

    Did you bring this to DAZ's attention? The bundle sale is part of the Holiday Sale; so I would think it should get the loyalty discount.  

  • LeanaLeana Posts: 12,754

    Charlie Judge said:

    Richard Haseltine said:

    You have the 25% off the new release in the first cart - 30% intro is all you see on the product page, then thee xtra 25% takes it down to 47% off.

    The bundles are base 30% off, the extra 30% off takes that down to 51% off.

    Adding Holiday Cheer make that 30% PC discount and 50% for having the new bundle, which is 65% off as shown.

    So, mostly it is working - the question is whether the loyalty discount should apply to the bundles. I think that it is meant to be a special and not attract the loyalty discount, but that isn't clear from the product page.

    Did you bring this to DAZ's attention? The bundle sale is part of the Holiday Sale; so I would think it should get the loyalty discount.  

    The loyalty discount excludes "today only" offers, though, and the deal on bundles might be considered as such.

  • thoreandanthoreandan Posts: 151

    For people who had to submit a ticket because they got didn't get the full $6 off for the 18/6 coupon last month, how long was the turnaround? I submitted a ticket Monday and it hasn't even been acknowledged yet, other than the automatic email that it was received. But somebody else posted they got a response in less than a day. I've never had a ticket sit unanswered for this long, is support really that backed up?

  • MelanieLMelanieL Posts: 7,722

    MelanieL said:

    And even for products that have a ReadMe, I'm finding it impossible to do "Export to pdf" - it just loops back to the ReadMe page without doing anything at the moment.

    This problem (which I reported on November 10th and was fixed) has returned for me today. Can someone kick something, please?

  • LeanaLeana Posts: 12,754

    thoreandan said:

    For people who had to submit a ticket because they got didn't get the full $6 off for the 18/6 coupon last month, how long was the turnaround? I submitted a ticket Monday and it hasn't even been acknowledged yet, other than the automatic email that it was received. But somebody else posted they got a response in less than a day. I've never had a ticket sit unanswered for this long, is support really that backed up?

    They probably have a lot of tickets on that subject to process, so it takes more time.

  • Charlie JudgeCharlie Judge Posts: 13,248

    Leana said:

    Charlie Judge said:

    Richard Haseltine said:

    You have the 25% off the new release in the first cart - 30% intro is all you see on the product page, then thee xtra 25% takes it down to 47% off.

    The bundles are base 30% off, the extra 30% off takes that down to 51% off.

    Adding Holiday Cheer make that 30% PC discount and 50% for having the new bundle, which is 65% off as shown.

    So, mostly it is working - the question is whether the loyalty discount should apply to the bundles. I think that it is meant to be a special and not attract the loyalty discount, but that isn't clear from the product page.

    Did you bring this to DAZ's attention? The bundle sale is part of the Holiday Sale; so I would think it should get the loyalty discount.  

    The loyalty discount excludes "today only" offers, though, and the deal on bundles might be considered as such.

    It doesn't say it is "Today Only"  and by that reasoning the other sections (except new and still new) could possibly be considered as "Today Only"

  • Charlie JudgeCharlie Judge Posts: 13,248
    edited December 2021

    Leana said:

    Charlie Judge said:

    Richard Haseltine said:

    You have the 25% off the new release in the first cart - 30% intro is all you see on the product page, then thee xtra 25% takes it down to 47% off.

    The bundles are base 30% off, the extra 30% off takes that down to 51% off.

    Adding Holiday Cheer make that 30% PC discount and 50% for having the new bundle, which is 65% off as shown.

    So, mostly it is working - the question is whether the loyalty discount should apply to the bundles. I think that it is meant to be a special and not attract the loyalty discount, but that isn't clear from the product page.

    Did you bring this to DAZ's attention? The bundle sale is part of the Holiday Sale; so I would think it should get the loyalty discount.  

    The loyalty discount excludes "today only" offers, though, and the deal on bundles might be considered as such.

    It doesn't say it is "Today Only"  and by that reasoning almost any other section (except new and still new) could possibly be considered as "Today Only"

    Post edited by Charlie Judge on
  • LeanaLeana Posts: 12,754
    edited December 2021

    Charlie Judge said:

    Leana said:

    Charlie Judge said:

    Richard Haseltine said:

    You have the 25% off the new release in the first cart - 30% intro is all you see on the product page, then thee xtra 25% takes it down to 47% off.

    The bundles are base 30% off, the extra 30% off takes that down to 51% off.

    Adding Holiday Cheer make that 30% PC discount and 50% for having the new bundle, which is 65% off as shown.

    So, mostly it is working - the question is whether the loyalty discount should apply to the bundles. I think that it is meant to be a special and not attract the loyalty discount, but that isn't clear from the product page.

    Did you bring this to DAZ's attention? The bundle sale is part of the Holiday Sale; so I would think it should get the loyalty discount.  

    The loyalty discount excludes "today only" offers, though, and the deal on bundles might be considered as such.

    It doesn't say it is "Today Only"  and by that reasoning the other sections (except new and still new) could possibly be considered as "Today Only"

    There have been "2021 top sellers", "historical top sellers", "Daz+ category sales" and "featured artists" every day so far, and they're listed in the page top menu, so they're likely considered as "regular" parts of the sale.

    The bundle offer is new in today's sale, hence why I wonder if it might be considered "today only".

    Post edited by Leana on
  • azoohouseazoohouse Posts: 664

    Thanks Richard for trying to clear this up. The email that I received today started this whole mess. It seems to be missing all of the fine print. :(

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  • Richard HaseltineRichard Haseltine Posts: 108,013

    Leana said:

    Charlie Judge said:

    Leana said:

    Charlie Judge said:

    Richard Haseltine said:

    You have the 25% off the new release in the first cart - 30% intro is all you see on the product page, then thee xtra 25% takes it down to 47% off.

    The bundles are base 30% off, the extra 30% off takes that down to 51% off.

    Adding Holiday Cheer make that 30% PC discount and 50% for having the new bundle, which is 65% off as shown.

    So, mostly it is working - the question is whether the loyalty discount should apply to the bundles. I think that it is meant to be a special and not attract the loyalty discount, but that isn't clear from the product page.

    Did you bring this to DAZ's attention? The bundle sale is part of the Holiday Sale; so I would think it should get the loyalty discount.  

    The loyalty discount excludes "today only" offers, though, and the deal on bundles might be considered as such.

    It doesn't say it is "Today Only"  and by that reasoning the other sections (except new and still new) could possibly be considered as "Today Only"

    There have been "2021 top sellers", "historical top sellers", "Daz+ category sales" and "featured artists" every day so far, and they're listed in the page top menu, so they're likely considered as "regular" parts of the sale.

    The bundle offer is new in today's sale, hence why I wonder if it might be considered "today only".

    I believe it is meant to be a Today Only, and indeed it is not flagged as such. I have reported this to Daz.

  • barbultbarbult Posts: 26,219

    ecks201 said:

    Sit down, because this will come as a big shock.

    The Sales Complaints thread went a whole 24 hours without a complaint!!!

     It ended up on page 2 for the first time since 1876

    Normal service will be resumed shortly (Today's free item isn't)

    Forum "Bad Gateway" errors kept all complainers at bay. wink

  • WandWWandW Posts: 2,891

    ecks201 said:

    Sit down, because this will come as a big shock.

    The Sales Complaints thread went a whole 24 hours without a complaint!!!

     It ended up on page 2 for the first time since 1876

    Normal service will be resumed shortly (Today's free item isn't)

    I just figured that everyone had dozed off.  Just about everything except the daily free items is more expensive than it was last weekend.  Even the 5 Dollar Specials are warmed over Genesis 3 items and leftover stuff from the Freebie Coupon categories. 

  • maikdeckermaikdecker Posts: 3,037

    Leana said:

    Charlie Judge said:

    Richard Haseltine said:

    You have the 25% off the new release in the first cart - 30% intro is all you see on the product page, then thee xtra 25% takes it down to 47% off.

    The bundles are base 30% off, the extra 30% off takes that down to 51% off.

    Adding Holiday Cheer make that 30% PC discount and 50% for having the new bundle, which is 65% off as shown.

    So, mostly it is working - the question is whether the loyalty discount should apply to the bundles. I think that it is meant to be a special and not attract the loyalty discount, but that isn't clear from the product page.

    Did you bring this to DAZ's attention? The bundle sale is part of the Holiday Sale; so I would think it should get the loyalty discount.  

    The loyalty discount excludes "today only" offers, though, and the deal on bundles might be considered as such.

    It would probably help if those "today only" offers would be declared as such on the sales page... ah well, we can't have it all, right? devil

  • DarkS474DarkS474 Posts: 154
    edited December 2021

    I have a 25% loyalty discount for the holidays .. but when I add this bundle that currently is 40% off : https://www.daz3d.com/enchanting-ornaments-bundle

    to the cart I see only 55% off instead of 65% off as it should be ?

    Why?

     

    Post edited by DarkS474 on
  • NorthOf45NorthOf45 Posts: 5,691

    (1.00 - 0.40) * (1.00 - 0.25) = 0.45 or 55% off.

  • LeanaLeana Posts: 12,754
    edited December 2021

    DarkS474 said:

    I have a 25% loyalty discount for the holidays .. but when I add this bundle that currently is 40% off : https://www.daz3d.com/enchanting-ornaments-bundle

    to the cart I see only 55% off instead of 65% off as it should be ?

    Why?

    "An additional 25% off" on something 40% off does not make it 65% off. It means you take 25% off what's remaining after the first discount.

    If something costs 100 and you take 40% off you have 60 remaining. 25% of 60 is 15, so the end price is 45, which means your total discount was 55% off.

    Post edited by Leana on
  • ecks201ecks201 Posts: 478

    thoreandan said:

    For people who had to submit a ticket because they got didn't get the full $6 off for the 18/6 coupon last month, how long was the turnaround? I submitted a ticket Monday and it hasn't even been acknowledged yet, other than the automatic email that it was received. But somebody else posted they got a response in less than a day. I've never had a ticket sit unanswered for this long, is support really that backed up?

    I'm in the same position as you 

  • XelloszXellosz Posts: 855

    Does someone know how this works? 

    image

  • SempieSempie Posts: 659

    Just joined the group for the heck of it, but the code does not work on any DAZ Original I tried, and cannot find a link to a selection of eligible items either.

  • Mark_e593e0a5Mark_e593e0a5 Posts: 1,601

    Sempie said:

    Just joined the group for the heck of it, but the code does not work on any DAZ Original I tried, and cannot find a link to a selection of eligible items either.

    Did you expect something different? Almost none of the coupon codes did work initailly. They all had to be fixed. And, the promo has been amended. "Coupon code only valid after successfully verifying and linking your Discord account."

  • EllessarrEllessarr Posts: 1,395

    Mark_e593e0a5 said:

    Sempie said:

    Just joined the group for the heck of it, but the code does not work on any DAZ Original I tried, and cannot find a link to a selection of eligible items either.

    Did you expect something different? Almost none of the coupon codes did work initailly. They all had to be fixed. And, the promo has been amended. "Coupon code only valid after successfully verifying and linking your Discord account."

    and what exactly means "linking"??? i've joined the discord too and nothing, the code don't work on any daz original and we don't have any list, its really very confuse. 

  • Mark_e593e0a5Mark_e593e0a5 Posts: 1,601

    Ellessarr said:

    Mark_e593e0a5 said:

    Sempie said:

    Just joined the group for the heck of it, but the code does not work on any DAZ Original I tried, and cannot find a link to a selection of eligible items either.

    Did you expect something different? Almost none of the coupon codes did work initailly. They all had to be fixed. And, the promo has been amended. "Coupon code only valid after successfully verifying and linking your Discord account."

    and what exactly means "linking"??? i've joined the discord too and nothing, the code don't work on any daz original and we don't have any list, its really very confuse. 

    That's why they call it the https://www.daz3d.com/forums/discussion/534976/the-daz-3d-non-fungible-people-holiday-challenge/p1 ;devil

  • infernalinfernal Posts: 21

    Sempie said:

    Just joined the group for the heck of it, but the code does not work on any DAZ Original I tried, and cannot find a link to a selection of eligible items either.

    I found I had to join a second time to get it working, and it's not a simple process to find/get the free item.

    When you join the Discord you have to agree to the rules and click on the indicated emote.  You'll know it's working if you have a long list of subchannels on the left pane.  Then find the daz-daily-deals subchannel, and there's 2 relevant links.  First link is the availible items page at Daz, and the second is the verify page (also at Daz), which you need to visit and click on Verify before the coupon code is usable for your account. (It says it can take up to 15 minutes to work, but I got mine within a minute or so.)

    Hope this helps.

  • davesodaveso Posts: 7,780

    I finally got the discord thing to work and link up, but I didn;t get my holiday 25% off the free DO using the coupon code. 

  • kyoto kidkyoto kid Posts: 41,851

    ...could we please have the Discord discusion moved to the NFT Holiday Challenge thread? 

This discussion has been closed.