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I am desperate, need your help pls :Login and Postgre SQL CMS issues on DAZ Studio 4.15 / Windows 10

deferllys.maildeferllys.mail Posts: 0
in Daz Studio Discussion

Hello everyone, after hours and hours facing the same problems I really need your help. Nothing works for me on Daz Studio 4.15 on my desktop PC running on windows 10 64bits meanwhile everything is fine on my Macbook with Daz 4.14.

First of all I've got the famous Postgre SQL CMS error message, I tried 5 times to uninstall everything related to Daz including Daz Studio itself, Daz Central and Daz Install Manager and reinstall it through Daz center and DIM, I deleted every files in the %Appdata%, ProgramFiles and x86 folders, I tried to change my password to a complex one (because I read somewhere that simple password could create security conflict), I've read the EULA and signed it, I reinstalled everything with the DIM, including the famous Postgre SQL, I did open a Firewall Port for PostgreSQL and everything related to Daz, I deleted the CMS folder and all its contents, reinstalled it, it built all the folders and files that had been missing, but there's nothing to do I still have this error message that prevents me to have an access to the assets I downloaded. And my second problem is that when I try to login to my account in Daz Studio, I've got a Login Failed error pop-up, while I'm sure that my ID and password are correct because these are the ones I'm using to login in Daz Central and the website. I'm completely lost and desperate and I just feel that there's a compatibilty issue between my OS or computer and Daz, like everything I tried has come to nothing. I hope someone, or a developper himself could help me here because I think the only thing that could solve my problems is a screen share or a phone conversation with a developper following my issues step by step but I guess this is not possible. Please hear me and help me I'm running out of ideas and I've been following every steps I've read on the support, youtube, reddit and different topics related to this subject. I've got the application on my PC but I just can't do anything of it. Thank you, best regards.

 

Comments

  • nonesuch00nonesuch00 Posts: 18,765

    The login failure is because it can't login to CMS 1st because there is no CMS dB since Postgres is not working.

    On Windows 10 when that happened to me last year I:

    0) All this should be done as a regular Windows 10 Users, not with elevated permissions.

    a) Uninstall Postgres.

    b) Check, double check, and triple check all the pathnames for CMS/Postgres, DAZ Studio, DAZ Studio Public Beta, DIM, DIM Thumbnails, DIM Manifests, DIM Product Zip Downloads, and so on in both DIM configuration and DAZ Studio and DAZ Studio Public Beta Preferences. 

    c) Is b) correct and OK? Reboot.

    d) Start DIM, quadruple check all the configuration data. Install Postgres.

    e) Exit DIM. Start DIM. You should be able to login to your DAZ account.

    f) Exit DIM. Start DAZ Studio. You should be able to login into your DAZ account. Smart Content should also work. Exit DAZ Studio.

    g) Start DAZ Studio Public Beta. Do as in f).

    h) done

    Good luck.

  • MasterstrokeMasterstroke Posts: 2,328

    nonesuch00 said:

    The login failure is because it can't login to CMS 1st because there is no CMS dB since Postgres is not working.

    On Windows 10 when that happened to me last year I:

    0) All this should be done as a regular Windows 10 Users, not with elevated permissions.

    a) Uninstall Postgres.

    b) Check, double check, and triple check all the pathnames for CMS/Postgres, DAZ Studio, DAZ Studio Public Beta, DIM, DIM Thumbnails, DIM Manifests, DIM Product Zip Downloads, and so on in both DIM configuration and DAZ Studio and DAZ Studio Public Beta Preferences. 

    c) Is b) correct and OK? Reboot.

    d) Start DIM, quadruple check all the configuration data. Install Postgres.

    e) Exit DIM. Start DIM. You should be able to login to your DAZ account.

    f) Exit DIM. Start DAZ Studio. You should be able to login into your DAZ account. Smart Content should also work. Exit DAZ Studio.

    g) Start DAZ Studio Public Beta. Do as in f).

    h) done

    Good luck.

    And :
            0.1)
                Run the task manager, to check, if the PostgresCMS is not activ. If it is, stop it, or you will be unable to uninstall it.

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