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Changing e-mail how long for confirmation e-mail?

rlowensrlowens Posts: 37
in The Commons

I am trying to change my e-mail for my account and it says it is waiting for confirmation, but I am not recieving any confirmation notice at the new e-mail.  How long do I need to wait, is the notice supposed to be sent automatically or do I need to wait for normal weekday business hours for the notice to show up?

Comments

  • Richard HaseltineRichard Haseltine Posts: 108,773

    You are checking the spam folder for the account? I would think it is automatic, though last time I did it there was no verification email.

  • melaniemelanie Posts: 806
    edited May 2021

    This happened to me several months ago. I put in a ticket and they told me that it had been fixed. I still couldn't change it, so I fianlly resorted to just asking them if they could change it for me. Next thing I knew, it was my new email address.

    Post edited by melanie on
  • rlowensrlowens Posts: 37

    Yep I checked the spam folder also no messages found from daz I changed my e-mail for other sites also and got the confirmation links from them, only DAZ is not appearing.

  • cridgitcridgit Posts: 1,765
    edited May 2022

    Redacted

    Post edited by cridgit on
  • rlowensrlowens Posts: 37

    :) Yep, I also just submitted a ticket.  Just didn't know if it should show up quickly or if it was done manually and this is a holiday weekend here in the U.S.

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