Loading...
> >

Frequent crashes

brownedave2brownedave2 Posts: 73
in The Commons

Happening very often.  Not a huge problem nessesarily, I save often.  I notice that the bug report page doesn't exist anymore however.  Is this not a thing?  I'm doing some pretty mundane stuff and i've had the application crash several times in the last hour.  Crashing every 5-10 minutes really.

Comments

  • Catherine3678abCatherine3678ab Posts: 8,556

    Information from the log file might be helpful.

  • PerttiAPerttiA Posts: 10,024

    What kind of computer, how much memory (RAM), which OS, which GPU, which GPU drivers, which version of DS?

  • Richard HaseltineRichard Haseltine Posts: 108,127

    Reports should be made to https://www.daz3d.com/help

  • TotteTotte Posts: 14,716

    If you are on macOS, a tip is to not save or render using keyboard shortcuts, but using the menu or button, I've seen frequent crash related to that, that I've reported.

  • brownedave2brownedave2 Posts: 73
    edited February 2021

    Catherine3678ab said:

    Information from the log file might be helpful.

    I agree!  I was hoping that I could submit my log file automatically, as the link in the error box suggests - this link leads to a dead page.  I imagine a triage approach to bug resolution in typical software development relies upon collecting crash reports with relevent data attached.  Looks like I need to submit a ticket instead.

    Post edited by brownedave2 on
  • Richard HaseltineRichard Haseltine Posts: 108,127

    brownedave2 said:

    Catherine3678ab said:

    Information from the log file might be helpful.

    I agree!  I was hoping that I could submit my log file automatically, as the link in the error box suggests - this link leads to a dead page.  I imagine a triage approach to bug resolution in typical software development relies upon collecting crash reports with relevent data attached.  Looks like I need to submit a ticket instead.

    The crash report can be saved to a zip file and attached to the report.

Sign In or Register to comment.