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Mimic live For toon mouse

madmadmad2040madmadmad2040 Posts: 44
edited December 1969 in The Commons

I'd like to use mimic live with 3d universe toon mouse ,but i dont have the configuration file for it,
should i consider that it doesn't support that figure or can i obtain a config file for it?

Comments

  • bad4ubad4u Posts: 684
    edited July 2014

    Post edited by bad4u on
  • madmadmad2040madmadmad2040 Posts: 44
    edited December 1969

    bad4u said:
    In your product library downloads ( see http://www.daz3d.com/downloader/customer/files/ ) you should find a file 5568_3DUniverseToonMouse.dmc , which should be the file you ask for ?

    oh ok!!,
    but there is a problem many years back i purchased that with an other account ,all those details including that account and the paypal i used then are gone and obsolete , how could i get the file ,should i purchase it again ,or is there any other way.
    please guide.

  • bad4ubad4u Posts: 684
    edited July 2014

    Post edited by bad4u on
  • madmadmad2040madmadmad2040 Posts: 44
    edited December 1969

    bad4u said:
    If you have access to the mail account(s) you might have used, try those with forgot password function on login page. Else you probably need some proof of some purchases like mail invoices or something to get access to your old account. In this case you might need to contact support and ask if they can help. Maybe they can run a search on their database for your real name, if that was stored with your account or payment, as that could easily be checked then too..

    why was it not given with installation files.

    any chance if i reinstall it?

  • bad4ubad4u Posts: 684
    edited July 2014

    Post edited by bad4u on
  • madmadmad2040madmadmad2040 Posts: 44
    edited December 1969

    bad4u said:
    Sometimes .dmc files for older figures were located with texture templates right on the item shop pages for manual download, not with the main installers. For some figures like the 3 little pigs this is still the case. Can't say what files you got with older downloads or if you just missed it..

    yes brother i see it is the case with 3 little pigs.
    i don't see that with the toon mouse.
    can you please help me get this file.you would have done me a great favor.
    i am even willing to pay a dollar or two for it. but there is no way than to shell 23$ for what i almost already have.

  • ChoholeChohole Posts: 33,604
    edited December 1969

    If you do not have this product in your Product library then there is no other way of getting it. AS has already been said, if you bought it using a different name etc, contact Customer Services, giving as much detail as you can about your previous account, to see if they can trace it for you and help you re-download the product.

    It is against the EULA for you to obtain it any other way.

  • bad4ubad4u Posts: 684
    edited July 2014

    Post edited by bad4u on
  • DushkaDushka Posts: 17
    edited December 1969

    In case you haven't come across it since this thread began, you can get Mimic files for 3DUniverse figures at http://www.3duniverse.co.za/files/mimic/

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