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  • NylonGirlNylonGirl Posts: 2,254
    daveso said:

    well. it is a mess now. DIM will not see any of my products. none. 

    I'm on my 3rd uninstall/install cycle ... all of them have been hosed. I've decided to try default install paths, but with DIM not working at all, not sure what to do. I did have to enter my email and password, maybe my password is wrong or something. Will try to change it maybe. 

    I think you should install everything with Daz Install Manager. No manual install unless there's no other option, and no Daz Connect ever.

  • davesodaveso Posts: 7,885
    edited October 2021

    DELETE

    Post edited by daveso on
  • AllenArtAllenArt Posts: 7,175
    edited December 2020
    daveso said:

    now it appears both DIM and DS are remembering previous installations or something. The paths listed in both are not what they should be. In addition, DS is not installing the paths. I'm trying to just do it default, to at least get it working, and its skipping the path installation. It lists them in preferences but when you go to find them in the directory, they are not there. Then when DIM loads, it doesn;t have a clue whats up, and there are no paths to even point to. Strange things and I know I was warned not to do the uninstall when the store was so wonky, but the program was getting unusable. I've downloaded both again after deleting the previous insallation downloads, but DIM is not finding any of my products for some reason. 

    So what should be installed 1st DIM or DS? 
    How do I get everything to install fresh and to use the default directories on both products? 

    Firstly, I would set a restore point before doing the following - just in case.

    Uninstall any products in DIM or DC except the Daz Studio software. Go to nininte.com and get Revo Uninstaller. Install it. Uninstall DS, DIM and/or DC with Revo and have it do it's deepest scan for files afterward. After DS is uninstalled unhide your folders and do a system search for DS files. Pay special attention to anything still left in App Data and/or Program Data folders and delete them. MAKE SURE EVERY FILE YOU ARE READY TO DELETE IS FOR DS. IF YOU DON'T KNOW OR AREN'T SURE, LEAVE IT. Make sure there are no entries for DS or DIM in the registry. Rehide your folders. Reboot.

    Install DIM OR DC (one or the other - pick one and stick with it). Open DIM and set up all your paths. Just to make double sure your custom paths took, shut down DIM and reopen and see if your paths are still there. Then download and install DS and it's associated files. Before you download anything else, make sure DS is installed where you want it. If it checks out, install your first product. Before installing any more, make sure THAT ended up where you intended it to. Then proceed with the rest.

    Other than this ridiculous dance, I don't know what else to tell you ;).

    Laurie

     

    Post edited by AllenArt on
  • NylonGirlNylonGirl Posts: 2,254

    I'd do the Install Manager first. I think DAZ Studio can be installed from there. And also...

    AllenArt said:

    My guess is that there was still some stuff hiding in App Data, which is usually hidden on most people's computers ;). I don't think search works in hidden folders.

    Laurie

    this. There may be a DAZ folder in there that is saving settings or something when everything else is deleted. I think it's in the Local one, not the Roaming one. Since I'm not using my windows computer, I can't look at how mine is set up but maybe this will help:

    https://www.pcworld.com/article/2690709/whats-in-the-hidden-windows-appdata-folder-and-how-to-find-it-if-you-need-it.html

  • AllenArtAllenArt Posts: 7,175
    edited December 2020

    There is a Daz3d folder in ProgramData (which is a hidden folder). There is also a Daz3D folder in AppData/Roaming, including an Install Manager folder (also a hidden folder). There are files inside the AppData folder that have paths in them. If either of these two folders remain after an uninstall, then that might be where your "remembered" folders and paths are coming from daveso.

    Laurie

    Post edited by AllenArt on
  • amandainjapanamandainjapan Posts: 71

    For me, it just took time for DAZ to fix whatever was wrong on their end. I had nothing showing up in my DIM for a few weeks back when everything went kaput. I would try to install what I could from DAZ Studio itself, but it would only a small fraction done every day and was just a waste of time and computer resources (why all the CPU cores have to shoot up to 100% for downloading some stuff, I dont know...). I finally gave up, and came back to it after a week, and the stuff showed up again.

  • ChatjdChatjd Posts: 152

    There is also stuff in the registry that won't be uninstalled when you uninstall DAZ Studio.  I did everything else to fix an issue where Studio refused to open beyond the splash screen (I had a little white box in the task tray but it would never display DS).  After uninstalling for the fifth time after nothing else worked including deleting the AppData DS folders, I ended up going into the registry, saving the registry entry for Daz Studio (HKU\Software\DAZ\Studio4 key), then deleting the registry key and its sub-keys.  I then reinstalled DS 4.14.  That put everything back to the base configuration for me, including wiping out library paths, etc. 

    Here was my foray with trying to fix my issue with varying suggestions on how to fix the issue that might help:  https://www.daz3d.com/forums/discussion/451776/daz-studio-won-t-load-up-properly-after-splash-screen-white-preview-box-solved#latest

  • davesodaveso Posts: 7,885
    edited October 2021

    DELETE

    Post edited by daveso on
  • WendyLuvsCatzWendyLuvsCatz Posts: 40,340

    this was probably the worst time you could have done this blush

  • TorquinoxTorquinox Posts: 4,409

    Whatever is going on with your set up sounds painful. Good luck with your re-install!

  • davesodaveso Posts: 7,885
    edited October 2021

    DELETE

    Post edited by daveso on
  • dawnbladedawnblade Posts: 1,723
    daveso said:
    WendyLuvsCatz said:

    this was probably the worst time you could have done this blush

    probably. well, for sure. I was warned by Richard Hazeltine not to do it now. I was at the end of my capability to deal with the problems ..now I have more. BUT, not sure anymore how it all works, but DAZ Connect can install directly which is what I'm doing for now, but this will just create future problems. DAZ Central also was working but I don;t want it ... thinking of one more uninstall and going that route. Not sure if it pulls all products from your account or not. 

    If you use DIM then don't login through DS! Let DIM handle your installs and updates. You don't want Daz Connect to update your metadata if you use DIM.

  • davesodaveso Posts: 7,885
    edited October 2021

    DELETE

    Post edited by daveso on
  • dawnbladedawnblade Posts: 1,723
    daveso said:
    dawnblade said:
    daveso said:
    WendyLuvsCatz said:

    this was probably the worst time you could have done this blush

    probably. well, for sure. I was warned by Richard Hazeltine not to do it now. I was at the end of my capability to deal with the problems ..now I have more. BUT, not sure anymore how it all works, but DAZ Connect can install directly which is what I'm doing for now, but this will just create future problems. DAZ Central also was working but I don;t want it ... thinking of one more uninstall and going that route. Not sure if it pulls all products from your account or not. 

    If you use DIM then don't login through DS! Let DIM handle your installs and updates. You don't want Daz Connect to update your metadata if you use DIM.

    DIM does not find any of my store contact ..nothing ... BUT, I just installed Daz Central, and its not finding it either. The loading icon just keeps spinning and spinning, so now I'm pretty convinced that it is a DAZ problem, not anything I'm doing. I did file a ticket but I'm not too sure I'll find out anything for quite some time. 

    I guess I'll skip DAZ Studio for awhile and hope this gets fixed. Wonder if DAZ will give me refund for all the stuff I've purchased and can;t use.

    I just think you're shooting yourself in the foot by doing this now. I would wait for the connection issues with DIM to be resolved. Just my two cents. smiley

  • fastbike1fastbike1 Posts: 4,081

    @daveso "DIM does not find any of my store contact"

    You still have to have the download and install paths correct in DIM. If you did not save and transfer the manifest, then DIM won't know what content has been installed.

  • davesodaveso Posts: 7,885
    edited October 2021

    DELETE

    Post edited by daveso on
  • davesodaveso Posts: 7,885
    edited October 2021

    DELETE

    Post edited by daveso on
  • NylonGirlNylonGirl Posts: 2,254

    I think the items not showing up in the install manager is a problem with DAZ that theoretically customer support people would fix. If that ever gets fixed, I think DAZ install manager is the best way to go to install things because it was the only way I got all my scripts to run. They wouldn't all work for me through DAZ Connect, and they seem to have to be installed from the same source as the items the scripts interact with. And it handles updates better in my opinion.

    Also I would be more concerned about red mold than probably any other color.

  • TorquinoxTorquinox Posts: 4,409

    @daveso Obviously, DIM is getting that info from somewhere! So, let's think about where and how Daz stores data.

    Daz devs love .dsx files for storing info. That's an extension you can use to track down anything you've missed. Every item DIM downloads will have an associated .dsx file .

    Your installed product manifest files are stored in C:->users->your-user-profile->Documents->Daz3D->ManifestFilesDIM

    Daz devs keep info about your Daz3D programs in the directory C:->users->your-user-profile->Appdata->Roaming->Daz3D->Studio4 . If you're eliminating everything, that's an easy one to miss.

    I hope you backed up everything before you began deleting it all!

  • davesodaveso Posts: 7,885
    edited October 2021

    DELETE

    Post edited by daveso on
  • TorquinoxTorquinox Posts: 4,409
    daveso said:
    Torquinox said:

    @daveso Obviously, DIM is getting that info from somewhere! So, let's think about where and how Daz stores data.

    Daz devs love .dsx files for storing info. That's an extension you can use to track down anything you've missed. Every item DIM downloads will have an associated .dsx file .

    Your installed product manifest files are stored in C:->users->your-user-profile->Documents->Daz3D->ManifestFilesDIM

    Daz devs keep info about your Daz3D programs in the directory C:->users->your-user-profile->Appdata->Roaming->Daz3D->Studio4 . If you're eliminating everything, that's an easy one to miss.

    I hope you backed up everything before you began deleting it all!

    i have most of it other than the newest couple of weeks. I for sure deleted all those "hidden" folders and files. The thing that DIM cannot connect to are my purchases on the DAZ site/store. Daz Central the same problem. 
    If it ever gets fixed, I will use DIM. DAZ cEntral was one of the things that totally messed up my installation. It was messed before, but that finsihed it off. 

    I'm glad you've got your content backed up. I remember you had a big problem with Central! Yes, awful!

     

    If DIM can't connect to the store and you have all your product zips, you can get rid of the .dsx files in your download directory. If you don't have the zip, you'd have to download it - obviously impractical for a large catalog. Then you put the zip(s) in your DIM download directory and start DIM offline. DIM will see the product(s) as downloaded but not installed, and you can install the product from DIM. Richard told me to do that with a product that was not showing up in DIM, and it worked like a charm.

  • davesodaveso Posts: 7,885
    edited October 2021

    DELETE

    Post edited by daveso on
  • TorquinoxTorquinox Posts: 4,409

    I hope that helped you and you can get back to making art instead of fighting with your setup! :)

  • Ron KnightsRon Knights Posts: 2,300
    edited December 2020

    daveso, I'm sorry you're experiencing those troubles.. A long time ago I tried something similar to what you're trying. I learned the best way to uninstall and reinstall DAZ Studio is by using DIM.

    I've switched computers a few times, even going from PC to Mac, and back to PC again. I've been able to copy everything from a PC to a Mac hard drive, and back again. I only needed to tell DIM and DAZ Studio where to find stuff. I've never bothered with Lost and Found, Smart Content, etc. Michael 4 and Victoria 4 have always worked. However, the Poser format files are splattered all over the place. It's been like that from the beginning.

    It really sound like right now is a bad time to try fixiing things. It sounds like the DAZ Store and DIM are still having troubles. Why not take a break, and do something that makes you happy?!  I wish you all the best.

    Post edited by Ron Knights on
  • WendyLuvsCatzWendyLuvsCatz Posts: 40,340

    if you had kept your zips this would be an easy fix

    I assumed you hadn't 

    I installed everything fresh on my second computer when I first got it without having to go online because I had mine on an external 

  • davesodaveso Posts: 7,885
    edited October 2021

    DELETE

    Post edited by daveso on
  • davesodaveso Posts: 7,885
    edited October 2021

    DELETE

    Post edited by daveso on
  • TorquinoxTorquinox Posts: 4,409

    Cheers to good news! laugh You've had quite an adventure, @daveso ! I hope all goes smoothly from here on out! smiley

  • dawnbladedawnblade Posts: 1,723
    daveso said:

    BUT ... EUREKA ... I tried this morning. no luck. Then all of a sudden after another purge of my system, I installed DAZ Central and it started to work, but not totally..so i did another purge and installed DIM ... Finally installed and my products in DAZ ;library came up ..well, 1st it had a list of products that had to be installed, which it did... the only deal is that when DAZ Studio installed  it had some different paths then DIM. I think I have them pretty much reconciled right now and DIM is connected into my DAZ purchases ...so we're on our way. At least I'm getting osme stuff installed, but a ocuple eneded someplace else, which I will try to sort out. 

    WOW ... i think I'm seeing daylight here. I want to thank everyone that has offered great advice. If nothing else, I've learned a lot about the folder/file structure, and enough to realize it could be so much simpler than what the software programmers have come up with. I think DAZ needs to step back and try to go back to basics, to things that work,, with their programs , their store, and everything they do. 

    Wonderful news! Congrats! smiley

  • davesodaveso Posts: 7,885
    edited October 2021

    DELETE

    Post edited by daveso on
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