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New DIM update detected. Do I dare?

davesodaveso Posts: 7,918
edited November 2020 in The Commons

I loaded DIM to see if my new purchases would be on there for download, but a box popped up saying there is an update. I'm hesitant to do it with all the wonky stuff going on right now. currently 1.4.0.67 
EDIT: when i clicked the setup box, the entire program froze up and I had to close it. 

Post edited by daveso on

Comments

  • Lee MoonLee Moon Posts: 927

    On my Mac today, I got the update message, told it to do it, and DIM closed.  Upon opening DIM again, it opened properly without any update or message.  My new purchases were ready to download and everything went smoothly.  I've been on .67 for some weeks now.

    Lee

  • davesodaveso Posts: 7,918
    leemoon_c43b45a114 said:

    On my Mac today, I got the update message, told it to do it, and DIM closed.  Upon opening DIM again, it opened properly without any update or message.  My new purchases were ready to download and everything went smoothly.  I've been on .67 for some weeks now.

    Lee

    bummer.. i tried again a couple times but continue to get the update box. 

  • XpiderManXpiderMan Posts: 426
    I updated it and worked fine for me. I was able to install some items I had bought.
  • Richard HaseltineRichard Haseltine Posts: 109,018

    It isn't an actual update, it's a false positive triggered by the store change - however, downloads are being a little tricky for some (including me) so you may want to try a manual download and place it in the DIM Package Archive ("Downloads") folder anyway.

  • Peter WadePeter Wade Posts: 1,676
    Richard Haseltine said:

    It isn't an actual update, it's a false positive triggered by the store change - however, downloads are being a little tricky for some (including me) so you may want to try a manual download and place it in the DIM Package Archive ("Downloads") folder anyway.

    That's interesting. Does this mean I can put my manually downloaded files into the DIM downlooad directory and get DIM to install them, rather than unzipping them myself?

  • Richard HaseltineRichard Haseltine Posts: 109,018
    Peter Wade said:
    Richard Haseltine said:

    It isn't an actual update, it's a false positive triggered by the store change - however, downloads are being a little tricky for some (including me) so you may want to try a manual download and place it in the DIM Package Archive ("Downloads") folder anyway.

    That's interesting. Does this mean I can put my manually downloaded files into the DIM downlooad directory and get DIM to install them, rather than unzipping them myself?

    Yes, that's how people with offline machines work. There are a few things, like the DS Public betas, which don't have manual downloads but it works for the vast majority of products.

  • Rod Wise DriggoRod Wise Driggo Posts: 2,332
    edited November 2020

    Hm, I have DIM 1.4.0.67 (64-bit) on Mac. That should be the most current version?

    - Do not get any update box.

    - Do have nothing in the "Ready to Download" section.

    Manual installing (via placing downloaded files in the proper DIM folder) works but with with a library in the thousands (2,3k of >10k installed after a new setup of the library) that's not an option I want to continously use. Any updates on a DIM fix?

    Here's the log:

    454 Network Error during authentication.

    454     Json Parser (2,1): Syntax error - expected '{' or '['

    454 Unable to parse purchased products

    454 Invalid JSON formatting while processing purchased items.

    683 Network Error during authentication.

    683     Json Parser (2,1): Syntax error - expected '{' or '['

    683 Unable to parse purchased products

    683 Invalid JSON formatting while processing purchased items.

    Post edited by Rod Wise Driggo on
  • RonSRonS Posts: 299

    Same here - DIM does not show any new purchases for download since store update.

    When I try to install from the DAZ Store order page, dim Log shows:

    2020-11-04 16:35:53.728 --------------- Install Manager exited ------------------
    2020-11-04 16:35:53.728 ~
    2020-11-04 16:35:53.667 Received Commands: daz3dim://download/ee68257c7f12224949c224f1e500710b/product_id/72819;daz3dim://instance-name/Install%20Manager
    2020-11-04 16:35:53.669 requestLinksAsProducts product_id 72819
    2020-11-04 16:36:49.067 Network Error during authentication.
    2020-11-04 16:36:49.067     Json Parser (2,1): Syntax error - expected '{' or '['
    2020-11-04 16:36:49.067 Unable to parse seed products
    2020-11-04 16:36:49.067 Invalid JSON formatting while processing seed items.
    2020-11-04 16:55:12.587 Saving Account Settings: Account
    2020-11-04 16:55:13.129 --------------- Install Manager exited ------------------
    2020-11-04 16:55:13.129 ~

     

  • TaozTaoz Posts: 10,287

    I'm having the same json error - I had the same error a couple of months ago and there they fixed it in a few minutes. 

  • Richard HaseltineRichard Haseltine Posts: 109,018

    This is a known, if somewhat variable, issue. There is a thread on known issues here https://www.daz3d.com/forums/discussion/447446/store-issues-known-problems-please-read/p14

This discussion has been closed.