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Welcome back gift card

andrewevs92andrewevs92 Posts: 1
in The Commons

I checked out the shop today and noticed I had a free $10 gift card for not using the shop for so long, but I have no idea how to actually claim it. I've tried putting a gift card in my basket and then using the code in both code boxes but neither worked. I tried putting items worth more and less than $10 and then tried using the code in both boxes and still nothing.

I really am at a total loss. Jumping through hoops to use the discounts is what stopped me using the shop in the first place, so this freebie isn't currently doing a very good job of getting me to start spending here again.

Comments

  • Richard HaseltineRichard Haseltine Posts: 108,780

    It's usable once, so please check it is still listed and that you haven't used it. If so you should add a Gift Card to the cart, apply the code via the coupon box, and it will take $10 off the price of the Gift Card.

  • andrewevs92andrewevs92 Posts: 1

    I haven't managed to use it yet. That's how I expected it to work too but I've tried multiple times now with different amounts and just says invalid code. I noticed the "NEW Report sales errors here: "There's Always Another Sale™"" thread and saw someone else was struggling with it and doesn't look like they found a solution. I guess I will just forget about it.

    Thanks for replying.

  • Sven DullahSven Dullah Posts: 7,621
    andrewevs92 said:

    I haven't managed to use it yet. That's how I expected it to work too but I've tried multiple times now with different amounts and just says invalid code. I noticed the "NEW Report sales errors here: "There's Always Another Sale™"" thread and saw someone else was struggling with it and doesn't look like they found a solution. I guess I will just forget about it.

    Thanks for replying.

    I couldn't get it to work either, with an amount of 10$, 11$ worked, go figure...

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