outoftouch????????
Ellessarr
Posts: 1,395
ok, i really love outoftouch stuffs she/he is really a amazing artist and all but, it's really outoftouch????? i means you can't contact by any means??? like no forum, no pm, no support??? nothing it's really outoftouch!!!!
Now being a little more serious please if someone know or if her/him read the forum or something else or a moderator or anyone can contact her/him, please would be possible to ask (if she/he not reading this post) to pm-me or if not then the question is why her/him products don't have a "interactive license", i would really, really love to buy and use some stuffs in my project in unreal but since they don't have the license make things really complicated specially if you can't have any support even if you find a issue??? how you can contact???, i really would apreciate if the artist started to add the licenses for the products to make the life of cases like mine possible.
Daz 3D is part of 
Connect
DAZ Productions, Inc.
7533 S Center View Ct #4664
West Jordan, UT 84084
Licensing Agreement | Terms of Service | Privacy Policy | EULA
© 2025 Daz Productions Inc. All Rights Reserved.
Comments
Contact Daz's customer support its part of their role, to deal with inquiries for vendors.
Did you try them at Rendo? Vendors there are usually good about replying, since that's how a lot of their support issues get handled, unlike here.
If you have an issue, submit a ticket to Daz; that is how support is handled.
to be fair i've already tried it and overal it really don't work, only one time it worked for me but only that time all others times i've tried aways ended not really working.
to be fair:
1. it was the weekend
2. these are trying times with the global pandemic going on most companies are short staffed
3. to my knowlodge (correct me if I'm wrong) Outoftouch is a group and based in Germany
having a bit of patience is probably the best you can do now
Thanks
hmm don't get me wrong, i'm not complain like trying over and over, during this bad time, specially during this time, all my attempts to contact any "vendor using the daz support happened "before" and a lot before like " during the 2018 and 2019 leading me to give up in trying to contact then by the support( as i told it only worked one time because for my "lucky" it was not the same support attendant which normally say "no", it was someone else which say "yes", then it was really by lucky then after that i ge back to the "same no" peoples.
my point is which while most of the vendor if you can't contact then using the "daz support" at last you are able to get some support form the forum and are very nice peoples to talk and get some support, then in some few cases like that one is pratically "impossible", to contact unless you try "outside daz( and even that have a big chance of not work)", they are almost like "ghosts or really "outoftouch", because you know they release stuffs but you never can't get " in touch" with then or any support or contact because you don't have any means of contact then.
Perhaps they don't want to be contacted.
or perhaps they don't want their products usd in a game. That may explain why they don't offer an interactive license.
yeah both could be case but would be at last good to hear from then, because my issue is the "no talk" than a "negative talk", at last i know the reason and not just "never know and the other problem is "and for others cases" like let's say a texture issue or mesh issue which a used ended founding, how he can get "any support" since the artist is not giving any(neither contact or by daz support) that still a issue, at last for me, because again not all the times i needed a support was because of that and others stuffs which while in the end the artist could not fix my issue at last i could get the "support" even if not was what i wanted which for me is fine, which again is better get a "no" or i can't than "nothing"( and by nothing i really means not even a "no", really "nothing").
Keep in mind that I don't know anything about OOT other than that I love OOT products, but I did want say this in an effort to be helpful and to explain a bit why I think a support ticket is probably still the best course of action in your situation:
Contacting the Daz support team and submitting a ticket if you have questions about a product is the best (and maybe in some cases, only) way to get a problem with a product fixed or get in touch with vendors. Part of our agreements with Daz is specifically for them to handle inquiries and support issues on our behalf. Since some PAs are not active on the forums and don't use the message system here, the quickest and most reliable way to get information or help is through customer support. As far as I know, the forum moderators don't have any contact info for PAs, so can't get you in touch with them. If a problem is something Daz's customer support team can fix or if they already know the answer to a question, they can take care of it much faster than many of us would be able to. If not, they pass the inquiries or issues on to the PA in question and things get figured out from there.
My guess would be that if there's no interactive license offered, the PA simply chose not to offer it. Only they would know the reason. It's just an extra option that each artist can decide to offer for a product or not.
thanks for the replay i will keep trying but as i told before my experience of trying to contact or get a support for a PA artist from daz support was overal "bad"(only one time was able to get it) because i've almost everytime ended getting "we cant contact pa vendors you must contact then by forum" (only one time someone from the support actually contacted one), but i will try again maybe i can get again that support again still have a small chance to happen
about the license stuff is a little complicated, because i had some cases of vendors which don't had the license and after i contacted then they started to add, most of the told which they were "not" aware of the new "license system stuff" since the past the system was different than the current one and they not had paid attention to the change, then it's make complicate know if the person really don't wanted or just not aware of the current system or just never had anyone asking for that.
I understand you want to avoid as much modeling work as possible but the settings on OOT's hair shaders and stuff aren't going to export cleanly and correct out of DAZ Studio into UE4 without you learning what OOT did in setting up the material in DAZ Studio and then your setting up similar in UE4. So it's like you learned how to do something from example and then do it yourself, just like OOT had to learn something from example and then do it too. So you'll get the polygons OOT modeled from the hair into UE4 but not really the material settings - you'll just get something close to your estimate of what OOT did and then you tried to reproduce by example.
Have you tried to export hair to UE4 and then converted the material yourself to your satisfaction so that you are sure you are paying for a license for a product whose use in UE4 can be done to your satisfaction? You don't have to pay just to try.
Some PAs aren't interested in game licensing, maybe because they use those designs in their own attempts to make successful games and don't want lookalike competition in the game market. Maybe they aren't interested even without that.
You can search YouTube for how to make hair in Blender for export to UE4 or look in the Blender Market for a product you can buy that will assist you in making hair in Blender to export to UE4/Unity.