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  • evacynevacyn Posts: 989
    edited October 2019
    daveso said:

    Hair offer- I own one added 3 I don't own, discount doesn't work as of Noon EDT

    what hair offer?

     

    It looks like some people randomly received a promo offer via email from DAZ for hair.

    Post edited by evacyn on
  • hjakehjake Posts: 1,270
    edited October 2019
    daveso said:

    Hair offer- I own one added 3 I don't own, discount doesn't work as of Noon EDT

    what hair offer?

     

    DAZ emailed to customers, possibly to only some customers, a promotion to choose upto 3 of 6 select hair styles and you would get an 80% discount in your cart. But some of us who got the email, and it seems already own one or more of the select items, are not receiving the discount on the items we do not own. DAZ has not yet issued any kind of response.

     

    Post edited by hjake on
  • davesodaveso Posts: 7,763

    thanks ... hair is something I need, personally and for DS. 

  • SevrinSevrin Posts: 6,313

    Maybe we don't get the offer if we own too many of the items on offer because Daz knows we like to suffer?

  • I wonder if I own all of them I know that I own the three that were shown in a previous post 

  • ByrdieByrdie Posts: 1,783

    I only one one but two were in my wishlist.

  • If the hair offer isn't working for you and you received the email, and have purchased up to three of the listed hairs, then please open a support ticket.

  • hjakehjake Posts: 1,270

    If the hair offer isn't working for you and you received the email, and have purchased up to three of the listed hairs, then please open a support ticket.

    Hi Richard, thank you for your recommendation (and for all your efforts to help people on all the forums).  I did open a support ticket early this morning. I have not seen any response yet or a notice that the offer will be extended due to this glitch. As far as I know, nobody has mentioned that they heard any kind of response from Daz related to this issue.

  • hjakehjake Posts: 1,270
    daveso said:

    thanks ... hair is something I need, personally and for DS. 

    Talk to Jack Tomalin. He know the secret for lush green hair. laugh

    Jack Tomalin

  • Richard HaseltineRichard Haseltine Posts: 107,935
    edited October 2019

    Edit - could you try again please? Remembering that the code can be used only once, of course.

    Post edited by Richard Haseltine on
  • frankrblowfrankrblow Posts: 2,052

    SRB 800:Honor should now be available in DIM.

  • hjakehjake Posts: 1,270
    edited October 2019

    UPDATE. I just did a hard refresh of my shopping cart and the hair raising items are showing the correct discount. Time now is 15:22 EDT on 2019 10 23.

    Post edited by hjake on
  • Same here. Happy owner of Greer Hair, now.

  • Same here. Happy owner of Greer Hair, now.

    That makes four from the list that I own so I wonder if I own the other two whatever they were as well 

  • davesodaveso Posts: 7,763
    hjake said:
    daveso said:

    thanks ... hair is something I need, personally and for DS. 

    Talk to Jack Tomalin. He know the secret for lush green hair. laugh

    Jack Tomalin

    yes!  and very nice looking too

  • GordigGordig Posts: 10,599

    I didn't get the offer.  I guess Daz doesn't think I am special enough. sadcrying

    Neither did I

    Wonder what the criteria was?

    Whatever it is I never seem to qualify.  Just no love here.  And I do believe if it is based on spending I would qualify so it must be something else.

    I feel like it can't be based on pure spending, because I got the offer, and I've spent probably more than I ever have in a single month so far, at $119.

  • The hair deal seems to be working now!

    Thanks!

  • Opened a ticket and they fixed it. So clearly Daz doesn't think I've spent too much and need to be put on a store time-out. laugh

  • vagans said:

    Selected Hair Items offer via email doesn't seem to be working. Logged in and no discounts for the items in cart.

    Same here,  Looks like all the pieces aren't in place on the backend.

    This is working for me now.  Thank you to the DAZ wizards behind the scenes.  

  • 3dOutlaw3dOutlaw Posts: 2,481

    Yea, I did not get it either, but if you put the three hairs in your cart that are shown in the prior postings, you may get them at a discount, lol!  cheeky

  • MouserMouser Posts: 675

    The '8 hair items ' has only 6 listed and no discount?

  • GordigGordig Posts: 10,599

    They're Genesis 8 hair items; the email never says there are 8 items for sale. The discount appears in your cart.

  • Same here. Happy owner of Greer Hair, now.

    That makes four from the list that I own so I wonder if I own the other two whatever they were as well 

    I'm wondering the same. I don't own the pigtail hair, but I own all the others that have been mentioned. Maybe they figured I didn't need the discount.

  • OverdrawnOverdrawn Posts: 580
    Anyone figure out how to join this hair deal club? Seems I didn't get that email... Though I probably done need to keep spending either. ;-P
  • PetercatPetercat Posts: 2,321
    Petercat said:

    Not working for me, either. Only the three items in my cart.

    Now it;s working. I have hair!

  • GordigGordig Posts: 10,599
    Overdrawn said:
    Anyone figure out how to join this hair deal club? Seems I didn't get that email... Though I probably done need to keep spending either. ;-P

    It's only for people who received the email, so if you didn't get it (and there's nothing in your notifications), then you're just out of luck, unfortunately. 

    That is, at least potentially, cause for Daz to really make sure their promotions are working, since if everything went according to plan, the people who weren't selected to get that deal would never even have known about it, and there would be no hard feelings.

  • hjakehjake Posts: 1,270
    hjake said:

    UPDATE. I just did a hard refresh of my shopping cart and the hair raising items are showing the correct discount. Time now is 15:22 EDT on 2019 10 23.

    Update 2:  Daz support ticket was replied to at 15:57 EDT. I advised them that the issue was resolved.

    Thank you DAZ  smiley

     

  • The hair offer finally worked for me.

  • OverdrawnOverdrawn Posts: 580
    Gordig said:
    Overdrawn said:
    Anyone figure out how to join this hair deal club? Seems I didn't get that email... Though I probably done need to keep spending either. ;-P

    It's only for people who received the email, so if you didn't get it (and there's nothing in your notifications), then you're just out of luck, unfortunately. 

    That is, at least potentially, cause for Daz to really make sure their promotions are working, since if everything went according to plan, the people who weren't selected to get that deal would never even have known about it, and there would be no hard feelings.

    Thanks... Deals are hair today...gone tomorrow, I guess. ;-P

  • LasciareLasciare Posts: 184
    edited October 2019
    Overdrawn said:
    Gordig said:
    Overdrawn said:
    Anyone figure out how to join this hair deal club? Seems I didn't get that email... Though I probably done need to keep spending either. ;-P

    It's only for people who received the email, so if you didn't get it (and there's nothing in your notifications), then you're just out of luck, unfortunately. 

    That is, at least potentially, cause for Daz to really make sure their promotions are working, since if everything went according to plan, the people who weren't selected to get that deal would never even have known about it, and there would be no hard feelings.

    Thanks... Deals are hair today...gone tomorrow, I guess. ;-P

    The deal may apply to you even if you didn't receive the email. It is the case for me. But I know only about the products mentioned in the forum.

    Post edited by Lasciare on
This discussion has been closed.