Loading...
> >

DAZ Website Bonkers?

2»

Comments

  • DAZ_RawbDAZ_Rawb Posts: 817

    I'm still working on it, but the massive response to the 4.12 Studio release appears to be causing the interconnects (load balancers, switches, high-availability heartbeat systems) to have difficulty coping. I've been adjusting various knobs and dials and changing up how some code on the backend is being called and that clears things up for a while but then something else pops up as the slow part that is backing things up.

     

    All the end systems have plenty of extra capacity, but any time something backs up on a request it triggers a little cascade of backing up that seems to rapidly cause some internal traffic jams. I've found and fixed a couple of sticky bits, so it should keep getting better. 

  • LeatherGryphonLeatherGryphon Posts: 12,185

    Bad Math?  What's wrong with this picture?

    BoogeredTotal.JPG
    400 x 324 - 25K
  • Noah LGPNoah LGP Posts: 2,617

    Since yesterday the shop, Daz Connect and DIM are unstable.

     

  • barbultbarbult Posts: 26,426
    DAZ_Rawb said:

    I'm still working on it, but the massive response to the 4.12 Studio release appears to be causing the interconnects (load balancers, switches, high-availability heartbeat systems) to have difficulty coping. I've been adjusting various knobs and dials and changing up how some code on the backend is being called and that clears things up for a while but then something else pops up as the slow part that is backing things up.

     

    All the end systems have plenty of extra capacity, but any time something backs up on a request it triggers a little cascade of backing up that seems to rapidly cause some internal traffic jams. I've found and fixed a couple of sticky bits, so it should keep getting better. 

    Thanks for keeping after it. The level of response of frustrated and desperate customers shows you how much we rely on you!

  • bytescapesbytescapes Posts: 1,910
    DAZ_Rawb said:

    I'm still working on it, but the massive response to the 4.12 Studio release appears to be causing the interconnects (load balancers, switches, high-availability heartbeat systems) to have difficulty coping. I've been adjusting various knobs and dials and changing up how some code on the backend is being called and that clears things up for a while but then something else pops up as the slow part that is backing things up.

    I guess that's a measure of success.

    "How popular was Studio 4.12? Let me tell you -- it was so popular that it brought down our entire web infrastructure!"

  • SimonJMSimonJM Posts: 6,076
    bytescapes said:
    DAZ_Rawb said:

    I'm still working on it, but the massive response to the 4.12 Studio release appears to be causing the interconnects (load balancers, switches, high-availability heartbeat systems) to have difficulty coping. I've been adjusting various knobs and dials and changing up how some code on the backend is being called and that clears things up for a while but then something else pops up as the slow part that is backing things up.

    I guess that's a measure of success.

    "How popular was Studio 4.12? Let me tell you -- it was so popular that it brought down our entire web infrastructure!"

    And there was me thinking that that was pretty much the whole point of Cloudflare .. as in NOT bringing down web services on high demand on downloads, etc.

  • ibr_remote aka infinity10ibr_remote aka infinity10 Posts: 557

    Just checked - cannot authenticate inside DIM nor DSPro 4.12 .  I can work offline. That's about it.  But obviously could log in to post this forum message.

  • SpottedKittySpottedKitty Posts: 7,232
    DAZ_Rawb said:

    I'm still working on it, but the massive response to the 4.12 Studio release appears to be causing the interconnects (load balancers, switches, high-availability heartbeat systems) to have difficulty coping. I've been adjusting various knobs and dials and changing up how some code on the backend is being called and that clears things up for a while but then something else pops up as the slow part that is backing things up.

    Why is this giving me flashbacks to the factory scene in the old silent b/w movie Metropolis? Good luck avoiding the minion-shattering kaboom...

    I think I'll wait a while too until I download 4.12 — there's no rush, I can't really use the new features until I get my long-awaited computer upgrade.

  • kyoto kidkyoto kid Posts: 42,048

    ..think I'll just wait a bit and let things calm down (hopefully before the PC Anniversary sale kicks in).  I have the 4.12 Beta, it works fine for my needs for now.

    I never, ever go to the premiere of a new cinema release but wait a couple weeks and go to a matinee (or sometimes even months when it hits a second run theatre) because of the long lines and usually higher admission price.  

  • TaozTaoz Posts: 10,286
    LeatherGryphon said:

    Bad Math?  What's wrong with this picture?

    Quick lesson in DAZ math:

    Subtotal: $38,90 =  $18,95 (Bentley full price) + $19,95 (Adria full price)
    Discount: $13,97 = the normal price of Adria after store discount but since she's currently free for some customers the remaining is subtracted as well as general discount
    Grand total: $11,37 = what's left is the discounted price of Bentley

     

  • LeatherGryphonLeatherGryphon Posts: 12,185
    Taoz said:
    LeatherGryphon said:

    Bad Math?  What's wrong with this picture?

    Quick lesson in DAZ math:

    Subtotal: $38,90 =  $18,95 (Bentley full price) + $19,95 (Adria full price)
    Discount: $13,97 = the normal price of Adria after store discount but since she's currently free for some customers the remaining is subtracted as well as general discount
    Grand total: $11,37 = what's left is the discounted price of Bentley

     

    Ah, DAZ math!  I knew there was an explanation somewhere.surprise   I wanna' see the algorithm that writes that invoice page. frown  Somebody left out a line.indecision

  • kyoto kidkyoto kid Posts: 42,048

    ..I'll stick to Abstract Algebra, makes more sense. 

  • DripDrip Posts: 1,249

    Had no trouble shopping earlier. However, DIM has trouble signing in, takes a few attempts to succeed. Trying to download my new aquisitions, and it seems the download just won't start. After a while DIM throws some disconnection error. Going to Account and trying to sign in again that way doesn't work (sign in button just doesn't respond). So, closing DIM, wait a few minutes, go to task manager to close DIM the crude way, restart DIM and make another attempt.

  • The Blurst of TimesThe Blurst of Times Posts: 2,410

    When 4.12 launched, I was able to update or install a lot of things through DIM... except for the official 4.12 release, probably because the calls for that were so backed up. (I have the 4.12 release now.)

    DIM is okay for me, but I could be closer to the magic boxes where the internet routing goes.

  • StingerStinger Posts: 324

    The Daz web site loads OK for me, but DIM cannot connect and I cannot log in to my account through the application. Frustrating!

  • tj_1ca9500btj_1ca9500b Posts: 2,057
    edited September 2019

    I had a couple of issues with cloudflare errors with the order I placed earlier this morning, but I still managed to download everything eventually.  It took me about 2 hours or so total due to lower than usual download speeds, around the 50-150 mb/sec range.  I'm doing manual downloads BTW.  This time around I simply just hit the download button a second time, and the link for the download eventually came up.  Those links are taking longer to pop up at the moment, but at least they do pop up.

    It helped that most of the stuff in this order was older Genesis stuff, which is usually much smaller in size MB wise as compared to say Genesis 8 stuff...

    Much better than the order I placed on Wednesday.  It took 33 hours to finally download everything in that order, due to the multi-hour downtime with the cloudflare errors.  Things finally cleared up late yesterday afternoon Daz time, and I was finally able to download the Male Apesuit textures (over 800MB download) and the two pro bundles in my order.

    Hopefully we don't see that level of outages on the download servers again.

    Post edited by tj_1ca9500b on
  • WendyLuvsCatzWendyLuvsCatz Posts: 40,435

    They hopefully dusted those lava lamps off at cloudflare now too for their weekly maintenance...

  • Umi no Senshi no IshiUmi no Senshi no Ishi Posts: 332

    I was able to finally download previous purchases last night, but not 4.12. Retried 4.12 this morning before leaving for work and it worked without a hitch.

  • bytescapesbytescapes Posts: 1,910
    SimonJM said:
    bytescapes said:
    DAZ_Rawb said:

    I'm still working on it, but the massive response to the 4.12 Studio release appears to be causing the interconnects (load balancers, switches, high-availability heartbeat systems) to have difficulty coping. I've been adjusting various knobs and dials and changing up how some code on the backend is being called and that clears things up for a while but then something else pops up as the slow part that is backing things up.

    I guess that's a measure of success.

    "How popular was Studio 4.12? Let me tell you -- it was so popular that it brought down our entire web infrastructure!"

    And there was me thinking that that was pretty much the whole point of Cloudflare .. as in NOT bringing down web services on high demand on downloads, etc.

    Cloudflare's great when you need to serve the same content to everyone. But authentication and personalization is the stuff that Cloudflare can't optimize, because each transaction is unique to one user. I'm sure that the actual downloads of DS were served by Cloudflare or another CDN, and benefited accordingly, but the process of determining who has access to what will always have to go through to DAZ's back-end servers, and evidently they were struggling.

  • akmerlowakmerlow Posts: 1,124
    edited October 2019

    I get 70 KB/s speed when downloading from product library instead of my usual 600+ KB/s

    edit:

    weird, now it seems OK again

    edit:

    or NOT... speed is bad again

    Post edited by akmerlow on
  • ChoholeChohole Posts: 33,604
    akmerlow said:

    I get 70 KB/s speed when downloading from product library instead of my usual 600+ KB/s

    edit:

    weird, now it seems OK again

    edit:

    or NOT... speed is bad again

    I am getting between 7.5 and 8 Mb/s

  • akmerlowakmerlow Posts: 1,124
    edited October 2019

    Hm, i see. Weird, i checked other sites, they dont have such low speed, so i ve no idea if its my isp or else.

    edit

    now its 25 kb/s

    indecision

    Post edited by akmerlow on
  • ChoholeChohole Posts: 33,604

    have you tried rebooting your router?     If my speed drops it's the first thing I try, as my ISP has a habit of working on things overnight or at weekends and that can really mess up speeds till I reboot.

  • akmerlowakmerlow Posts: 1,124
    edited October 2019

    But i have normal speed outside of daz site (just tried installing WorldCreator in steam,was getting almost full speed)...

    I ll try later, if it still will be that.

    Post edited by akmerlow on
  • tragan62_5313aba314tragan62_5313aba314 Posts: 7

    Same for me. Download speed around 50kbits/s presently while normal speed is around 5MB/s normally...All other sites work well.

     

  • ChoholeChohole Posts: 33,604

    I have to admit I was using manual download.  

  • akmerlowakmerlow Posts: 1,124
    edited October 2019

    ? And i speak of that one, i dont use DIM for bryce products

    EDIT:

    Finally, seems to be working OK now

    Post edited by akmerlow on
Sign In or Register to comment.