Problem with Fantastic Fantasy Street

WonderlandWonderland Posts: 7,134
edited October 2019 in The Commons

I’m having a big problem with https://www.daz3d.com/fantastic-fantasy-street. It is not viewable in IRay mode, the yellow bar just keeps refreshing but it never turns into IRay. I have a 1080ti, I can’t imagine what kind of graphic card can make this work..? I forgot about it and left my computer on and 8 hours later, it still had not developed into IRay and finally forced DS to close. Has anyone been able to use this? It looks like it’s going to be a return...

ETA it has now completely frozen my computer needing a hard reset.

Post edited by Wonderland on

Comments

  • L'AdairL'Adair Posts: 9,479

    I’m having a big problem with https://www.daz3d.com/fantastic-fantasy-street. It is not viewable in IRay mode, the yellow bar just keeps refreshing but it never turns into IRay. I have a 1080ti, I can’t imagine what kind of graphic card can make this work..? I forgot about it and left my computer on and 8 hours later, it still had not developed into IRay and finally forced DS to close. Has anyone been able to use this? It looks like it’s going to be a return...

    ETA it has now completely frozen my computer needing a hard reset.

    Mely3D's sets are usually top notch. Unfortunately, I don't own that product to see if I have the same problem.

    The first thing I'd try, (and perhaps you already have,) is to uninstall, deleting the package in the process, and then I'd re-download and install. Just to make sure there wasn't some corruption of the download file.

    I keep both the beta and the previous release installed, so I'd also see if it opens in one version but not the other, if the problem persists after reinstalling via a new download. If the file opens correctly in 4.11 but not 4.12, that's something the develpment teams needs to know, as well as tech support.

    And of course, if you can't get it to work, for whatever reason, return it before the 30 days have expired.

    (But hopefully some other folks who have the product will have some insight for you.)

  • This is probably the problem: Textures Include:

    • 382 Texture, Bump, Displacement, Metallic, and Normal Maps (442 x 857 to 8192 x 8192)

    8K textures might be too big for your graphics card, even though it's a 1080ti, and it's dropping to CPU. Especially if most of the surfaces have 8K textures. You'll probably need to run Scene Optimizer to make it fit on your graphics card.

  • Have you tried deleting things not in view of the camera?

    Try rendering just one building and increasing the amount in scene until it breaks.

    Is it just iRay preview mode that's not working or render to new window too? What does the scene analysis say for Texture consumption (when you start to render to window, look in the little pop-up window, scroll back up if necessary)?

  • I’m having a big problem with https://www.daz3d.com/fantastic-fantasy-street. It is not viewable in IRay mode, the yellow bar just keeps refreshing but it never turns into IRay. I have a 1080ti, I can’t imagine what kind of graphic card can make this work..? I forgot about it and left my computer on and 8 hours later, it still had not developed into IRay and finally forced DS to close. Has anyone been able to use this? It looks like it’s going to be a return...

    ETA it has now completely frozen my computer needing a hard reset.

    I just tested it, because I didn't remember having an issue with it, and it loaded in and iray preview took about 45 seconds to show it. I had several other programs running (WoW, Blender, Steam, Photoshop and iTunes). After the initial preview, I could move the camera around and it was quick to get back to it.

  • SevrinSevrin Posts: 6,313

    Just tested with an 8Gb 1070.  The scene loaded into Iray fine.  Couldn't render it on my GPU until reducing textures with Scene Optimizer and GPU-Tweak now shows 63% memory used while rendering (with Chrome open).  That's without characters or anything.  To add those I'd have to reduce further.  Yeah.  Maps are on the big side, but it's really pretty!

  • WonderlandWonderland Posts: 7,134

    I normally load everything in IRay mode so it just stalled with that yellow bar going on forever. After it froze my computer completely, I sent in a ticket to return it. I have 16GB RAM, maybe that’s not enough even with a 1080ti? I guess I could try reinstalling it and loading it in texture mode, but I hate having to do hard resets on my computer if it freezes it again,,,

  • nonesuch00nonesuch00 Posts: 18,753

    Oh, I love that product. I'll have to buy it now!

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