refunds on wrong purchase? Help exclamation point.
StratDragon
Posts: 3,273
I don't know if this is the place to ask
I bought this, where it said products in this bundle, thinking this product was the bundle.
https://www.daz3d.com/iray-converter-for-generation-4
It turns out I needed this
https://www.daz3d.com/iray-converter-for-genesis-and-generation-4-bundle
which is the bundle
Can I refund the purchase, purchase the correct one and pay the difference?
Post edited by StratDragon on
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Comments
Submit a help ticket:
https://www.daz3d.com/help/help-contact-us
As long as you purchased it in the last 30 days you can get a refund.
thank you both.
As Leana said you can get a refund if you purchased it in the last 30 days. Considering the great sale price this weekend, if you can afford it I would suggest purchasing the correct item now and not wait until after you get the refund
Shouldn’t that be exclamation mark!
You have a point!