Report sales errors here. Missed it? No worries. "There's Always Another Sale™"

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Comments

  • WonderlandWonderland Posts: 7,133

    I'm not sure whether we have nice mods but I have reproted the issue. Edit: and fixed.

    Thank you. I think Daz would be out of business without you guys...

  • dragotxdragotx Posts: 1,147

    I'm not sure whether we have nice mods but I have reproted the issue. Edit: and fixed.

    Thank you. I think Daz would be out of business without you guys...

    I have to say, the mods here are among the absolute best I've ever seen in an online forum.

  • evacynevacyn Posts: 989

    I'm not sure whether we have nice mods but I have reproted the issue. Edit: and fixed.

    Thank you!!!

  • Dim ReaperDim Reaper Posts: 687

    I just bought the Marguerite Mahaut and Denver Bundle because I really like the look of the new cows.

    Unfortunately, the "Mahaut The Young Shepherdess for Genesis 3 and 8 Female" zip file is corrupted.  I've tried two downloads and no joy.  Can anyone please tell me where to report this to Daz?

  • frankrblowfrankrblow Posts: 2,052

    I just bought the Marguerite Mahaut and Denver Bundle because I really like the look of the new cows.

    Unfortunately, the "Mahaut The Young Shepherdess for Genesis 3 and 8 Female" zip file is corrupted.  I've tried two downloads and no joy.  Can anyone please tell me where to report this to Daz?

    https://www.daz3d.com/help/help-contact-us

  • Dim ReaperDim Reaper Posts: 687

    I just bought the Marguerite Mahaut and Denver Bundle because I really like the look of the new cows.

    Unfortunately, the "Mahaut The Young Shepherdess for Genesis 3 and 8 Female" zip file is corrupted.  I've tried two downloads and no joy.  Can anyone please tell me where to report this to Daz?

    https://www.daz3d.com/help/help-contact-us

    Thank you for the link.  There is a lot of unrelated information that has to be filled in, but I have managed to submit the problem.

  • frankrblowfrankrblow Posts: 2,052

    yes

  • Richard HaseltineRichard Haseltine Posts: 107,935

    I just bought the Marguerite Mahaut and Denver Bundle because I really like the look of the new cows.

    Unfortunately, the "Mahaut The Young Shepherdess for Genesis 3 and 8 Female" zip file is corrupted.  I've tried two downloads and no joy.  Can anyone please tell me where to report this to Daz?

    https://www.daz3d.com/help/help-contact-us

    Thank you for the link.  There is a lot of unrelated information that has to be filled in, but I have managed to submit the problem.

    Make sure you are logged in - most of the time I have to click the Sign-In link at top-right. Even then, there are quite a few fields to complete but at least you won't have to enter your email or use a captcha.

  • Charlie JudgeCharlie Judge Posts: 13,242

    Hmmm, things get curiousier and curiousier. Flash sales on the day of a new major DAZ character release; but none so far today.

  • MazhMazh Posts: 489

    Hmmm, things get curiousier and curiousier. Flash sales on the day of a new major DAZ character release; but none so far today.

    The DAZ Horse made me an offer.... 

  • Mazh said:

    Hmmm, things get curiousier and curiousier. Flash sales on the day of a new major DAZ character release; but none so far today.

    The DAZ Horse made me an offer.... 

    Me too, but the banner has disappeared and there's no message now in my "exclusive offers". I kind of wanted the cows, but I can really tell if the extra discount offered by the banner is currently being applied in my cart.

  • Robert FreiseRobert Freise Posts: 4,573
    Mazh said:

    Hmmm, things get curiousier and curiousier. Flash sales on the day of a new major DAZ character release; but none so far today.

    The DAZ Horse made me an offer.... 

    Offer or threat?

  • MazhMazh Posts: 489
    Mazh said:

    Hmmm, things get curiousier and curiousier. Flash sales on the day of a new major DAZ character release; but none so far today.

    The DAZ Horse made me an offer.... 

    Offer or threat?

    An offer I can't refuse :)

  • SBibbSBibb Posts: 600
    Mazh said:

    Hmmm, things get curiousier and curiousier. Flash sales on the day of a new major DAZ character release; but none so far today.

    The DAZ Horse made me an offer.... 

    Me too, but the banner has disappeared and there's no message now in my "exclusive offers". I kind of wanted the cows, but I can really tell if the extra discount offered by the banner is currently being applied in my cart.

    The purple banner offer I had was for 20% off the "Welcome to Nature" New Release items and Artist Catalogue. Though the banner isn't showing anymore, if I put the related tems in my cart, it looks like the discount is still applying in the cart. Maybe see if it applies 20% off of whatever it shows on the product page?

  • SBibb said:
    Mazh said:

    Hmmm, things get curiousier and curiousier. Flash sales on the day of a new major DAZ character release; but none so far today.

    The DAZ Horse made me an offer.... 

    Me too, but the banner has disappeared and there's no message now in my "exclusive offers". I kind of wanted the cows, but I can really tell if the extra discount offered by the banner is currently being applied in my cart.

    The purple banner offer I had was for 20% off the "Welcome to Nature" New Release items and Artist Catalogue. Though the banner isn't showing anymore, if I put the related tems in my cart, it looks like the discount is still applying in the cart. Maybe see if it applies 20% off of whatever it shows on the product page?

    Well, it's showing 44% off in my cart. I think that's right. 30% with the 20% provided by the banner.

  • 3Diva3Diva Posts: 11,970
    edited April 2019

    I'm not sure whether we have nice mods but I have reproted the issue. Edit: and fixed.

    Thank you. I think Daz would be out of business without you guys...

    hahah They certainly do a LOT. Personally, I was shocked to find that all they do is as volunteers. With all the hard work they do, I think they should be getting some compensation. Even if it's just in store credit or something. They really do a lot. :)

    Post edited by 3Diva on
  • XelloszXellosz Posts: 855
    edited April 2019

    Hi, "Schools Out" is bugged a bit. In case of PC+ items the extra 70% is applying,  in case of PA item the 70% is replacing the existing price cut, in case of DAZ item we probably is getting the 70% cut and after it I got the PC price cut, so that part should be good, I haven't tested on an item that's both PA and DAZ original. 

     

    Post edited by Xellosz on
  • AtiAti Posts: 9,182
    Xellosz said:

    Hi, "Schools Out" is bugged a bit. In case of PC+ items the extra 70% is applying,  in case of PA item the 70% is replacing the existing price cut, in case of DAZ item we probably is getting the 70% cut and after it I got the PC price cut, so that part should be good, I haven't tested on an item that's both PA and DAZ original. 

     

    The sale doesn't say you'll get an extra 70% off, but that you get a total of 70% off. I'd say that's how it is supposed to work. If you get an extra 70% off PC+ items, I'd say that's a possible problem in your favor.

  • XelloszXellosz Posts: 855
    Ati said:
    Xellosz said:

    Hi, "Schools Out" is bugged a bit. In case of PC+ items the extra 70% is applying,  in case of PA item the 70% is replacing the existing price cut, in case of DAZ item we probably is getting the 70% cut and after it I got the PC price cut, so that part should be good, I haven't tested on an item that's both PA and DAZ original. 

     

    The sale doesn't say you'll get an extra 70% off, but that you get a total of 70% off. I'd say that's how it is supposed to work. If you get an extra 70% off PC+ items, I'd say that's a possible problem in your favor.

    Usually, sales in the past treated thing like this as an extra in my experience and that's why you got a few posts about wrong cuts in this thread too. ("Little Devil" and the other one too got comments about wrong %cuts too as I remember and they had own threads too)

    Without seeing the code on Daz side I would say that PC+ price is pretty hard-coded into the system. What's the normal price for an item, that's for PC+ items is the price with the % off.

  • AtiAti Posts: 9,182
    Xellosz said:
    Ati said:
    Xellosz said:

    Hi, "Schools Out" is bugged a bit. In case of PC+ items the extra 70% is applying,  in case of PA item the 70% is replacing the existing price cut, in case of DAZ item we probably is getting the 70% cut and after it I got the PC price cut, so that part should be good, I haven't tested on an item that's both PA and DAZ original. 

     

    The sale doesn't say you'll get an extra 70% off, but that you get a total of 70% off. I'd say that's how it is supposed to work. If you get an extra 70% off PC+ items, I'd say that's a possible problem in your favor.

    Usually, sales in the past treated thing like this as an extra in my experience and that's why you got a few posts about wrong cuts in this thread too. ("Little Devil" and the other one too got comments about wrong %cuts too as I remember and they had own threads too)

    In most of those cases, they advertise it as "up to X% off" (where X is the sum of all available stacking discounts). But the wording is not consistent through different sales, so one can never be quite sure. 

  • L'AdairL'Adair Posts: 9,479

    Daz Mods…

    As  pointed out in the Flash Sale Alerts thread, the current Flash sale advertises SF-Design as one of the featured artists, yet all but one of his (her?) products are missing from the page.

  • FSMCDesignsFSMCDesigns Posts: 12,843
    L'Adair said:

    Daz Mods…

    As  pointed out in the Flash Sale Alerts thread, the current Flash sale advertises SF-Design as one of the featured artists, yet all but one of his (her?) products are missing from the page.

    It does say "select" in the ad

  • AlmightyQUESTAlmightyQUEST Posts: 2,006

    Was that one product excluded from the other sale for some reason? Looks like the rest of their store is on sale, but that one item doesn't have a new banner. Seems more like they weren't supposed to be in this flash sale maybe?

  • Cris PalominoCris Palomino Posts: 12,450

    Was that one product excluded from the other sale for some reason? Looks like the rest of their store is on sale, but that one item doesn't have a new banner. Seems more like they weren't supposed to be in this flash sale maybe?

    Not sure to what you refer to here.

    L'Adair, as FSMC pointed out, it's not artists, but featured items by that group of artists.

  • RGcincyRGcincy Posts: 2,862
    edited May 2019

    The ad says "get 50% off when you buy any two new releases". It applies to several categories including Featured Environments. One of those featured items is C3D Neighborhood XPack 2. The cart however is not giving more than 40% even with 2 new releases (even those from today's sale) in it.

    ad.jpg
    914 x 117 - 61K
    shopping cart.jpg
    896 x 474 - 62K
    Post edited by RGcincy on
  • Cris PalominoCris Palomino Posts: 12,450
    RGcincy said:

    The ad says "get 50% off when you buy any two new releases". It applies to several categories including Featured Environments. One of those featured items is C3D Neighborhood XPack 2. The cart however is not giving more than 40% even with 2 new releases (even those from today's sale) in it.

    Reporting.

  • Cris PalominoCris Palomino Posts: 12,450

    This is being fixed. You don't need a new release for it to work.

  • Cris PalominoCris Palomino Posts: 12,450

    I see it fixed now.

  • James_HJames_H Posts: 1,091

    On some of the V4-G3 items in Friday's sale ($4-$2), some items are displaying 6% discounts: I'm not sure I've seen that before here. Is it intentional or a mistake?

  • jash147 said:

    On some of the V4-G3 items in Friday's sale ($4-$2), some items are displaying 6% discounts: I'm not sure I've seen that before here. Is it intentional or a mistake?

    I think there's a really odd pricing mistake or mistakes. The PC+ member prices displayed on the sales pages are often not the current PC+ member prices (as is usual for conditional deals), but prices that don't fit Daz's price structure, like $11.00, $17.00, $19.00. Only former RDNA items are priced $X.00; others are $X.99 or $X.95

This discussion has been closed.