A tad concerned about forum moderation

fred9803fred9803 Posts: 1,565

Posts from a member here, probably now an ex-member, that were in clear breach of Rule 1 of the TOS seems to have taken 4 hours to be taken down. Unless my time stamp isn't synchronised to US time.

Profanity is one thing but I'm more concerned that this poster could have included any sort of images in his/her posts.

There might be a need for mods to more actively monitor the forums 24/7. Just saying.

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Comments

  • frankrblowfrankrblow Posts: 2,052

    It is after Daz midnight, and so there's probably only one moderator available to look at every thread and post. Personally, I think the mods do an excellent job.

    And also, if you see a post that breaches the TOS then it would be very helpful if you bring it to a mod's attention, using the 'Flag'  icon under the poster's avatar.

  • And also, if you see a post that breaches the TOS then it would be very helpful if you bring it to a mod's attention, using the 'Flag'  icon under the poster's avatar.

    +100 

    Always flag it. Always say why :D 

  • AlmightyQUESTAlmightyQUEST Posts: 2,006

    Also if you have concerns about moderation, open a ticket or contact moderation team by email... as per TOS... https://www.daz3d.com/terms-of-service ;

  • fred9803fred9803 Posts: 1,565

    Yeh, that's what I did and the threads were taken down shortly after. But should I have needed to? And I agree the mods usually do an excellent job.

  • Cris PalominoCris Palomino Posts: 12,650

    Report it. Please remember, we are volunteers. Tonight, I had a pressing matter and it took me a while to get into the forums. Then the store hit and we monitor the store and threads for problems. We do what we can as fast as we can.

  • fred9803fred9803 Posts: 1,565

    I'm not pointing fingers at anyone Cris. And I know what it's like to have a plate full of other things to do. It seems a a tad askew that a commercial outfit like DAZ relies on volunteers for mods. The fact that you and others give up your free-time to do this is greatly appreciated.

  • Cris PalominoCris Palomino Posts: 12,650

    Nods, yeah, I knew you weren't pointing, :).

    Most places rely on volunteers in my experience. Here, as with other forums, any staff that appear on the forums normally deal with technical information which would be what I would want them to focus on. There is just too much that goes on in the forums which are better handled by the mods as we're part of the community. We do cover the forums, for the better part, all hours of the day, but it never fails that when we are caught short, something slips by. Or we just miss a thread. This is why we rely on you guys to flag things you find. Really helps us out. :)

  • fred9803fred9803 Posts: 1,565

    Notwithstanding that. I do understand why minor non-commercial sites with few troops on the ground don't moderate that effectively. But I don't get why the major commercial site for 3D content, and probably making a good profit, don't pay a few people to be on the ball at least every hour rather than relying of unpaid volunteers. Are profit margins really that tight?

  • Cris PalominoCris Palomino Posts: 12,650
    edited March 2019

    Even companies as large as Adobe run their forums with volunteers, unless things have changed.

    Post edited by Cris Palomino on
  • fred9803fred9803 Posts: 1,565

    They probably still do but why not employ some professions mods paid a decent wage to do it. Adobe achieved a record revenue of greater than $9 billion last year, and they can't afford to pay a few mods to watch their forums? Come on.

  • ChoholeChohole Posts: 33,604

    You have to remember that companies like Daz supply the forums for the benefit of their members, not for their own benefit.

  • fred9803fred9803 Posts: 1,565
    Chohole said:

    You have to remember that companies like Daz supply the forums for the benefit of their members, not for their own benefit.

    Then I would say it must be something akin to magic to see a difference between the commercal imperative of selling stuff to us with no other intent than selfless gratitude to forum members.

    In the commercal real-world nothing is ever given away unless there's a pay-off on the bottom line. I think DAZ 3D corp. is no different than any other for-profit model unless one believes in unicorns jumping over rainbows. The forums exist to propagate commercial sales of products, not ostensibly or obviously so, but that's the DAZ commercial model they follow..... generating interest must-have desireables to hungry buyers. Not that there's inherently anything wrong with that, but let's not pretend the forums exist as purely a gratitude to members with no commercial intent.

  • Cris PalominoCris Palomino Posts: 12,650

    Actually, I would reword what Chohole said. The forums, as with Adobe and others, are offered as a peer-to-peer platform. It's one of the reasons we always advise forum members to post a ticket if they have a problem that needs Daz' attention. I would point you to the contact form if you wish to suggest to Daz what you are addressing in this thread.

  • fred9803fred9803 Posts: 1,565

    How exactly does one post a ticket that questions, and expects to recieve a reply that involves the financial decisions of a corporate entity and their mod policy.?

    Back to my OP and the worst case scenerio of some rogue member posting possibly illegal CP images that weren't modererated and taken down for 4 hours and DAZ wouldn't be answering to me at all. They'd be hauled before some jury and asked to explain why such lax moderation practices were permitted to exist in the first place when DAZ could well afford to pay dedicated professional moderators 24/7 instead of part-time volunteers. While this may seem an extreem scenario corporate bodies like Boeing and Facebook are being asked these exact same questions in this age of extreem litigation. I'm not being an enemy of DAZ here, just hoping that they pull up their socks because there are a millon lawyers out there just waiting for a slice of the big pie. If DAZ corp. want to be seen as a professonal outfit with risk managers maganing such risk effictively they better consider such worst case senerios, and prepare a defence for it.

  • davesodaveso Posts: 7,918

    they can just as easily end the forums to mitigate the risk

  • Griffin AvidGriffin Avid Posts: 3,832

    We're all (mostly) adults here- and can handle a funky image or two. You won't be scarred by seeing some ....funky images.

    Note the poster and avoid their threads for the rest of the night.......

    This forum is already SUPER-moderated. 

    It's a nice and friendly haven. Haven't seen anywhere else like this.

    If something bad slips through- it's forgivable.

    And if you're that inclined- ask to be a moderator and do the 'graveyard' shift.

    Being a mod is an (almost) thankless job.

     

     

     

     

  • AtiAti Posts: 9,188

    I don't think there is a very strict time limit for moderating yet. The 1-hour time limit is being proposed now, and seems it will pass and become a law in the very near future. Things will become interesting from that point forward, that's for sure.

  • Griffin AvidGriffin Avid Posts: 3,832

    In a law where? Europe?

    Some kind of international ruling body?

    What?

  • fred9803fred9803 Posts: 1,565

    The last thing I want is some poor unpaid sod being dragged away from his pub and a dart board on a Friday night to weave his way home to mod a forum.

    Is there such a thing a professional moderator paid a pittance but there to jump on us wayward kids in real-time. It seems as entirely a possible job vacant for those whith nothing else tp do.

  • Oso3DOso3D Posts: 15,095

    Well, hey, maybe Daz can start charging a subscription fee for Daz Studio, and then they could afford to pay moderators and have more 24/7 coverage.

     

  • fred9803fred9803 Posts: 1,565

    I would go further to suggest that possibly someone not inside the machine and macinations of the corporate profit body might be exactly the one to be a mod.

    Dare I say someone who is actually involved in regularly making 3D artworks....... like the rest of us. Or perhaps a well-trained monkey to toe the corporate line who has never seen a DS layout but knows the TOS like his life depended upon it. Maybe somebody between the two.

  • AtiAti Posts: 9,188

    In a law where? Europe?

    Some kind of international ruling body?

    What?

    EU, sure, but the GDPR is an EU law, too, and every US site has to abide by it, so it doesn't really make a difference where it's a law. Well, where it will be. It's not law yet, fortunately.

  • Charlie JudgeCharlie Judge Posts: 13,367
    edited March 2019
    Oso3D said:

    Well, hey, maybe Daz can start charging a subscription fee for Daz Studio, and then they could afford to pay moderators and have more 24/7 coverage.

     

    LOL

    Actually if there was a fee for DAZ Studio they would probably lose so much business selling models that they would be making a lot less profit

    Post edited by Charlie Judge on
  • Sven DullahSven Dullah Posts: 7,621

    We're all (mostly) adults here- and can handle a funky image or two. You won't be scarred by seeing some ....funky images.

    Note the poster and avoid their threads for the rest of the night.......

    This forum is already SUPER-moderated. 

    It's a nice and friendly haven. Haven't seen anywhere else like this.

    If something bad slips through- it's forgivable.

    And if you're that inclined- ask to be a moderator and do the 'graveyard' shift.

    Being a mod is an (almost) thankless job.

     

     

     

     

    yes

    Oso3D said:

    Well, hey, maybe Daz can start charging a subscription fee for Daz Studio, and then they could afford to pay moderators and have more 24/7 coverage.

     

    Seriously?surprise

    fred9803 said:

    I would go further to suggest that possibly someone not inside the machine and macinations of the corporate profit body might be exactly the one to be a mod.

    Dare I say someone who is actually involved in regularly making 3D artworks....... like the rest of us. Or perhaps a well-trained monkey to toe the corporate line who has never seen a DS layout but knows the TOS like his life depended upon it. Maybe somebody between the two.

    Not sure what your problem is...

     

    I want to thank all the moderators in here, you're doing a great job! Now please close this one, it's getting embarassing:)

  • AllenArtAllenArt Posts: 7,175

    I don't think they did too badly. By the time I flagged the posts it was only a little over an hour before they were taken down. I think. Time flies ;)

    Laurie

  • WendyLuvsCatzWendyLuvsCatz Posts: 40,442

    sadly one of the best moderators died as we all will eventually, it comes down to whether DAZ goes first devil

  • RawArtRawArt Posts: 6,109

    We got some of the best moderators here.

    I cant count how many times I see someone has posted a question to one of my products and by the time I get in here Richard has already taken care of it.

    The mods are great.....at a very thankless job

     

  • RedfernRedfern Posts: 1,647
    edited March 2019

    Maybe the OP is gunning for employment.  "This place isn't being 'policed' well enough.  But I'll do it...for a steady salary.  Now where's my check?" cheeky

    Sincerely,

    Bill

    Post edited by Redfern on
  • Serene NightSerene Night Posts: 17,704

    It is daz store and it’s employees and volunteers business. I believe they can handle it. It isn’t my place to second guess them.

  • ChatjdChatjd Posts: 152
    Ati said:

    In a law where? Europe?

    Some kind of international ruling body?

    What?

    EU, sure, but the GDPR is an EU law, too, and every US site has to abide by it, so it doesn't really make a difference where it's a law. Well, where it will be. It's not law yet, fortunately.

    Unless the site is hosted or headquartered in the EU, currently there is no requirement that a US abide by another country's laws.  This may change if court cases are brought that can establish a significant enough nexus between the site and the EU (such as the entire focus of the site being to targe EU members) but the US is not a signatory to the EU so doesn't have to abide by its laws as the EU has no jurisdiction over it.  However, if a US site doesn't comply with the GDPR, the EU can and may block the site but that is the only enforcement mechanism the EU would have against a US site other than a court case which would have a very small likelihood of succeeding.  That is why so many illegal sites are hosted in non-EU countries (such as Russia) that have differing laws that shield them from liability.  That is also why US sites can post articles and/or information that would have them shut down in the EU for discrimination and/or violating media bans in the EU.  Most sites in the US did a blanket compliance with the GDPR, but there is actually no mechanism or law in the US that forces them to, just that they voluntarily chose to comply so as not to be possibly blocked from the EU customers they might otherwise have.

This discussion has been closed.