Too Picky With Character Skins?

There's been a number of times I've had characters with mismatched textures. I just got finished venting my frustration with support about some of this stuff making it all the way through as a product and nobody seeing it prior, not to mention some of the stuff that has never been corrected from 2-4 months ago after submitting a ticket(yet the same PAs are still submitting new products). Am I being too picky or what? Its not like I'm using any kind of arcane lighting or bizarre poses in scenes. I have the understanding that the individuals that produce/review this kind of stuff typically have much better color acurrately calibrated monitors and such vs the TN panel I have on a laptop. Some of the issues are easily seen with a cheap <$200 monitor in the promo images, which I don't understand. This can be really irritating, to say the least. To date, out of all the purchased products that I've found to have obvious texture issues(or other issues), only ONE PA, Hamster, provided a fix for his/her product, which was within 2 weeks of being notified. So here's a shout out to them for their work in the art!

Comments

  • mwokeemwokee Posts: 1,275
    The problem with the artists is they're artists. They create. They don't do QA or marketing. I'll give you one good example: go to the store and keyword search AIRPLANE Only a handful of products come up despite of all the options available. Why? Because we can't think of using the word AIRPLANE on our descriptions. I wonder how many artists give up and quit because of lack of sales. You don't get sales if people can't find your stuff. Then there's quality. Products look great in thumbnails but try rendering 3000 x 2000 pixels and you get low texture, graininess, etc. It's not a Daz or user issue when other artists can have products render clean without having to read the manual or tutorials. If you create something called "Air Devil" fricken put AIRPLANE in there if you want buyers to find it! MONSTER. ZOMBIE. GIRL. Etc. Maybe I could make a fortune from artists selling a video on keywording.
  • FSMCDesignsFSMCDesigns Posts: 12,843

    I honestly don't see issues with mismatched textures, then again I am using characters for scenes and looking at them for errors. Maybe if you could post some examples so we could see what you are seeing

  • HylasHylas Posts: 5,223

    I too am curious what exactly you're talking about.

    @mwokee: A decent tag system would be good. The filters currently provided by the store are not very helpful; you can't even filter for something as basic as "hair" or "clothes". But this is going way OT.

  • nonesuch00nonesuch00 Posts: 18,723
    edited March 2019

    I remember back when G8F & G8M were first released & I rendered them in a free HRDI together. Their skin colors looked like a child's crayon coloring in the same render. Hers was orange & his was purple hued. It was very strange. It was a very loud mismatch. I think that's been fixed although I have not tried that render again since I deleted all my HRDIs.

    Post edited by nonesuch00 on
  • I honestly don't see issues with mismatched textures, then again I am using characters for scenes and looking at them for errors. Maybe if you could post some examples so we could see what you are seeing

    For example, if you take a look at the 6th promo image of Elsie for G8F, you can see the seams on both legs where they meet with the torso textures. I can clearly see them in the image on a TN panel, and even moreso in a 2k+ resolution render. Going back to G3, Blaire develops mismatched textures between the face & torso in the front neck region when you use any of the eye makeup options(i.e. the eye makeup ends up being incorrectly applied to other parts of the face texture). I know I sent in multiple screenshots to support about it way back in early January, and it still hasn't been fixed.

    As for incorrectly tinted/colored skin, I can work with that so long as the issue is not outside of the skin setting parameters AND the skin is consistent/uniform. Hinako for Mei Lin 8 is one such example where the character may have too much yellow or blue(depending on the lighting), which is just a matter of making some adjustments in the surface settings.

  • mwokee said:
    The problem with the artists is they're artists. They create. They don't do QA or marketing. I'll give you one good example: go to the store and keyword search AIRPLANE Only a handful of products come up despite of all the options available. Why? Because we can't think of using the word AIRPLANE on our descriptions. I wonder how many artists give up and quit because of lack of sales. You don't get sales if people can't find your stuff. Then there's quality. Products look great in thumbnails but try rendering 3000 x 2000 pixels and you get low texture, graininess, etc. It's not a Daz or user issue when other artists can have products render clean without having to read the manual or tutorials. If you create something called "Air Devil" fricken put AIRPLANE in there if you want buyers to find it! MONSTER. ZOMBIE. GIRL. Etc. Maybe I could make a fortune from artists selling a video on keywording.

    They definitely don't do marketing, but you'll find there are a number of them that do a better job than most with the promo images and put time & effort in writing the description as opposed to simply relying on the promo images to do the selling for them. Some of them can hardly write a lucid sentence to describe their product, much less give a brief overview of its features. Quality isn't as much of an issue for me, its the rather obvious(at least to me) mistakes that are able to make it through as a finished product. I've never made a character from scratch, so I don't know all the in's & out's from start to finish. I'm going by the assumption that they're using much better systems & display panels with greater color acurracy than mine.

    I have no idea how the search feature works in the marketplace. Depending on what I'm searching for, sometimes I get a lot of stuff that's unrelated to what I'm looking for.

  • FSMCDesignsFSMCDesigns Posts: 12,843

    I honestly don't see issues with mismatched textures, then again I am using characters for scenes and looking at them for errors. Maybe if you could post some examples so we could see what you are seeing

    For example, if you take a look at the 6th promo image of Elsie for G8F, you can see the seams on both legs where they meet with the torso textures. I can clearly see them in the image on a TN panel, and even moreso in a 2k+ resolution render. Going back to G3, Blaire develops mismatched textures between the face & torso in the front neck region when you use any of the eye makeup options(i.e. the eye makeup ends up being incorrectly applied to other parts of the face texture). I know I sent in multiple screenshots to support about it way back in early January, and it still hasn't been fixed.

    As for incorrectly tinted/colored skin, I can work with that so long as the issue is not outside of the skin setting parameters AND the skin is consistent/uniform. Hinako for Mei Lin 8 is one such example where the character may have too much yellow or blue(depending on the lighting), which is just a matter of making some adjustments in the surface settings.

    Are you talking about this image? I can barely see something that kinda looks like it when I pull it into PSD and enlarge by 600%, I dunno

    elsie-for-genesis-8-female-06-daz3d.jpg
    1000 x 1300 - 230K
  • nicsttnicstt Posts: 11,715

    I've noticed seems frequently in the past, although probably not in a year or more now.

    It happens, folks make mistakes; report it to customer service and it will get fixed - at least the ones I've reported have been.

  • I honestly don't see issues with mismatched textures, then again I am using characters for scenes and looking at them for errors. Maybe if you could post some examples so we could see what you are seeing

    For example, if you take a look at the 6th promo image of Elsie for G8F, you can see the seams on both legs where they meet with the torso textures. I can clearly see them in the image on a TN panel, and even moreso in a 2k+ resolution render. Going back to G3, Blaire develops mismatched textures between the face & torso in the front neck region when you use any of the eye makeup options(i.e. the eye makeup ends up being incorrectly applied to other parts of the face texture). I know I sent in multiple screenshots to support about it way back in early January, and it still hasn't been fixed.

    As for incorrectly tinted/colored skin, I can work with that so long as the issue is not outside of the skin setting parameters AND the skin is consistent/uniform. Hinako for Mei Lin 8 is one such example where the character may have too much yellow or blue(depending on the lighting), which is just a matter of making some adjustments in the surface settings.

    Are you talking about this image? I can barely see something that kinda looks like it when I pull it into PSD and enlarge by 600%, I dunno

    Well then my 17" 1080p TN panel on my laptop must be better than most TN panels if I'm able to see it without blowing it up. Granted, its not going to stand out as much in that image, but when I render in a higher resolution, it is more noticeable. In my opinion, with little inconsistencies(some would see them as insignificant) such as this, which you normally do not have on properly made character skins, can become more of a problem. What happens if you want to give this skin a wet/lighter/darker appearance or color, different surface settings, use different lighting, etc.?

  •  

    Well then my 17" 1080p TN panel on my laptop must be better than most TN panels if I'm able to see it without blowing it up.

    FWIW, I can see the issue at 100% as well.

    The biggest issue I've found with skins is that they tend to generate oversaturated output.  Then again, that's definitely a personal-taste thing.   I don't have many G8 characters, but so far I don't see seam problems in any of them.

  • xyer0xyer0 Posts: 6,330
    edited March 2019
    Hylas said:

    I too am curious what exactly you're talking about.

    @mwokee: A decent tag system would be good. The filters currently provided by the store are not very helpful; you can't even filter for something as basic as "hair" or "clothes". But this is going way OT.

    @Hylas On the "Shop" page, click on "People and Wearables." You can further refine/filter the search afterwards with the "ARTIST," "GENRE," & "FIGURE" filters above the product thumbnails.

    Screen Shot 2019-03-13 at 5.00.17 PM.png
    1406 x 256 - 76K
    Post edited by xyer0 on
  • DestinysGardenDestinysGarden Posts: 2,553
    mwokee said:
    The problem with the artists is they're artists. .

     Some of them can hardly write a lucid sentence to describe their product, much less give a brief overview of its features. 

    Please consider that some PAs are not native English speakers.

     

  • JessaiiJessaii Posts: 845

    I honestly don't see issues with mismatched textures, then again I am using characters for scenes and looking at them for errors. Maybe if you could post some examples so we could see what you are seeing

    For example, if you take a look at the 6th promo image of Elsie for G8F, you can see the seams on both legs where they meet with the torso textures. I can clearly see them in the image on a TN panel, and even moreso in a 2k+ resolution render. Going back to G3, Blaire develops mismatched textures between the face & torso in the front neck region when you use any of the eye makeup options(i.e. the eye makeup ends up being incorrectly applied to other parts of the face texture). I know I sent in multiple screenshots to support about it way back in early January, and it still hasn't been fixed.

    As for incorrectly tinted/colored skin, I can work with that so long as the issue is not outside of the skin setting parameters AND the skin is consistent/uniform. Hinako for Mei Lin 8 is one such example where the character may have too much yellow or blue(depending on the lighting), which is just a matter of making some adjustments in the surface settings.

    Bah see and stuff like this is why i prefer PMs instead of waiting for support to notify me. Looking at Elsie right now in DS with no shaders and just plugging maps in to check, it looks like i have a small seam edge on the bump maps causing that mismatch because there is def not a seam on her skin. As for Blaire I see something happened to the skin at the bottom of the face has a black marking is that what you are referring too? If you have screenshots you could send? Since I havent heard from anyone yet about this I can get them updated. 

  • Silver said:

    I honestly don't see issues with mismatched textures, then again I am using characters for scenes and looking at them for errors. Maybe if you could post some examples so we could see what you are seeing

    For example, if you take a look at the 6th promo image of Elsie for G8F, you can see the seams on both legs where they meet with the torso textures. I can clearly see them in the image on a TN panel, and even moreso in a 2k+ resolution render. Going back to G3, Blaire develops mismatched textures between the face & torso in the front neck region when you use any of the eye makeup options(i.e. the eye makeup ends up being incorrectly applied to other parts of the face texture). I know I sent in multiple screenshots to support about it way back in early January, and it still hasn't been fixed.

    As for incorrectly tinted/colored skin, I can work with that so long as the issue is not outside of the skin setting parameters AND the skin is consistent/uniform. Hinako for Mei Lin 8 is one such example where the character may have too much yellow or blue(depending on the lighting), which is just a matter of making some adjustments in the surface settings.

    Bah see and stuff like this is why i prefer PMs instead of waiting for support to notify me. Looking at Elsie right now in DS with no shaders and just plugging maps in to check, it looks like i have a small seam edge on the bump maps causing that mismatch because there is def not a seam on her skin. As for Blaire I see something happened to the skin at the bottom of the face has a black marking is that what you are referring too? If you have screenshots you could send? Since I havent heard from anyone yet about this I can get them updated. 

    Believe me, I would much rather PM the PAs directly; especially if there's an issue with communication between Daz support & the PAs. I was under the impression that we're suppose to contact support and file a ticket, and they in turn contact the vendor. Unlike Renderosity, they don't provide a contact link on your catalog page.

    I changed the character pose and hid as much stuff as possible to get the best test render in a 6-hr time period of the affected areas for Elsie @ 4k resolution, cropped and joined those areas side-by-side. I forgot to check the specific color temps used for the lighting, but I do know I used all emissive planes 1-2 meter square with warmer light in the front of the character and colder(6-7k) light on the right side of the image to simulate outside sunlight bouncing into the room as an ambient light source as opposed to shining directly into it. The other 3 images are for Blaire and are the same ones I submitted to support back in early January of this year. Two of them are spot renders with only the headlamp & default environment lighting and one of them is an unrendered image from the viewport. This happens when applying the eyeshadow if I recall correctly. The darker the eyeshadow, the more pronounced it becomes under the chin in the upper neck region where the face & torso textures meet.

    PS: The eyebrows are great! No fireflies and I can adjust their colors(two of them) to coincide with the hair more closely! The rainbow eye shadow & iris colors were particularly excellent as well. Final image was cropped(due to size) from the original 2834 x 2983 resolution and was run to 100% completion.

    ElsieG8at18p.png
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    BlaireSpotRender1.png
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    BlaireSpotRender2.png
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    BlaireUnrendered.png
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    ElsieG8Fat100p.png
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  • mwokee said:
    The problem with the artists is they're artists. .

     Some of them can hardly write a lucid sentence to describe their product, much less give a brief overview of its features. 

    Please consider that some PAs are not native English speakers.

     

    That is completely understandable. What I don't understand is why they don't have anyone to help them with the descriptions. I would offer to translate for them free of charge, but the only other language not completely out of my "oiketerion", figuratively speaking, is from ancient Greece. Not even sure if I got the case ending correct on that term in the context...

  • SorelSorel Posts: 1,412
    edited March 2019

    the face and neck mis matching thing has apparently been around forever and I've been told that's "just the way it is"

    Post edited by Sorel on
  • Sorel said:

    the face and neck mis matching thing has apparently been around forever and I've been told that's "just the way it is"

    Since when? If that were the case, this would be an issue with "all" of the Daz3D characters. So far I've only encountered 2 characters(Dao for G8F & Blaire for G3F) with a texture mismatch between the face & torso texture, and it only occurs when applying the supplied makeup options that come with the characters. I'm not even sure about Dao's issue because it could've been deliberately made that way if that's what the artist had in mind for the character's makeup.

  • JessaiiJessaii Posts: 845
    It is preferred that you go through customer support since that is what they're supposed to do but if it's a problem that they haven't gotten back to you with or especially in the case of Elsie where it's a new release I personally absolutely prefer to be directly messaged. I've already fixed the bump map issue and uploaded an update for Elsie, so it has to go through QA but should be updated fairly quickly. I did fix the issue with Blaire as well, it looks like some sort of bleed happened into her skin on her face makeup maps which absolutely should not be there and it's not there after the fix which has also been submitted.
  • JessaiiJessaii Posts: 845
    Sorel said:

    the face and neck mis matching thing has apparently been around forever and I've been told that's "just the way it is"

    That is kind of true and it's more to do with the texture resolution on the torso vs the face causing quality differences, but in the case that they are referring to there is actually some sort of black spot that managed to get on the bottom of the face makeup jpgs that shouldn't be there.
  • IchibanIchiban Posts: 113

    On the neck it just looks like a wrinkle to me. I wouldn't mind it, personally. But Silver has always been good about fixing issues and responding to customers here and on the other site. laugh

  • DestinysGardenDestinysGarden Posts: 2,553
    edited March 2019
    mwokee said:
    The problem with the artists is they're artists. .

     Some of them can hardly write a lucid sentence to describe their product, much less give a brief overview of its features. 

    Please consider that some PAs are not native English speakers.

     

    That is completely understandable. What I don't understand is why they don't have anyone to help them with the descriptions. I would offer to translate for them free of charge, but the only other language not completely out of my "oiketerion", figuratively speaking, is from ancient Greece. Not even sure if I got the case ending correct on that term in the context...

    Well, a few reasons come to mind. If they are non native English speakers they probably live in time zones when native English speakers are not available. Second reason, out of 600 or so active PAs, only about 100 of them visit the forums. If Daz has never told them there is a problem with their product descriptions, they are going about their lives thinking Google translate is doing an adequate job, and it wouldn't occur to them to ask. I've also offered, and occasionally been taken up on the offer, to proofread or translate for others.

    Post edited by DestinysGarden on
  • mwokee said:
    The problem with the artists is they're artists. .

     Some of them can hardly write a lucid sentence to describe their product, much less give a brief overview of its features. 

    Please consider that some PAs are not native English speakers.

     

    That is completely understandable. What I don't understand is why they don't have anyone to help them with the descriptions. I would offer to translate for them free of charge, but the only other language not completely out of my "oiketerion", figuratively speaking, is from ancient Greece. Not even sure if I got the case ending correct on that term in the context...

    There have also been site mergers, and if content from the other site had a minimal description, it was likely copied most intact to here.

  • AJ2112AJ2112 Posts: 1,417
    Sorel said:

    the face and neck mis matching thing has apparently been around forever and I've been told that's "just the way it is"

    +1

  • ZilvergrafixZilvergrafix Posts: 1,385

    I do naked renders on a 90% so yes, that issue is very common, more than being "picky" like you stated on your title, I think you have a right to claim an issue with a product you paid, but netiquette that  in a  polite way, when a PA suggests better be contacted in a different way than just posting on a forum you are not going to solve YOUR problem with the bought product but got attention of many perspectives.

    for example of my experience I bought a set of Iray's HDRI, not working in a way like the images published and did a direct contact to the PA, problem solved, only took a few hours due to different timezones but SOLVED.

    and as you could detect, english is not my native language/grammar.

     

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