Loading...
> >

Can I return an item I bought that is now free?

PippenPippen Posts: 265
in The Commons

So, when you Eva pro Bundle and two add-ons, you get two Genesis (1, 2 or 3 ) items free. I bought Ophelia 7 Pro three days. Now it's free. Can I submit a ticket for a refund? If so, I want to buy the Eva Pro.\

Thanks

Comments

  • Charlie JudgeCharlie Judge Posts: 13,269
    edited December 2018

    Yes you can return any item you purchased within the last 30 days (except gift cards and memberships) and get a refund for the original purchase price. You can include the Ophilia 7 Pro bundle in your EVA 8 Pro purchase and then file a help ticket with customer service to request a refund of your original purchase price.Be sure to indicate the order number where you originally purchased Ophelia 7 Pro.

    Post edited by Charlie Judge on
  • CybersoxCybersox Posts: 9,286
    edited December 2018

    AN IMPORTANT HEADS UP!  The one thing to keep in mind is that the return is not instantaneous, and the free bundle deal with Ophelia 7 says "TODAY ONLY.!"  That means you need to go ahead and buy the Eva Pro Bundle and the two add-ons now, including the free bundles you want, and then wait for the refund on the one you're returning. Maybe they'll run the same ad tomorrow, but if you want to be safe... you have three hours in which to do this. 

    Post edited by Cybersox on
Sign In or Register to comment.