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Unable to Clear Cart *SOLVED*

IceDragonArtIceDragonArt Posts: 12,920
edited November 2018 in The Commons

So, I had added a couple of items to my cart before realizing Daz had logged me out.  I exited, then logged on under my user name. My cart now shows that I have 3 items in it, however, when I click on the cart it says its empty.  When I try to add my items again, it says they are already in my cart.  They are clearly not in my cart.  I have refreshed the page, I have logged out and back in, and I have shut down my computer and restarted and it is still not clearing.  I am unable to add the items back into my cart.

Post edited by IceDragonArt on

Comments

  • thd777thd777 Posts: 945

    add something else. That usually makes the other stuff appear and then you can delete whatever you added.

    Ciao

    TD

  • IceDragonArtIceDragonArt Posts: 12,920
    thd777 said:

    add something else. That usually makes the other stuff appear and then you can delete whatever you added.

    Ciao

    TD

    Ah thank you!  You would think I would know that but I've never actually run into this before lol!

  • IvyIvy Posts: 7,165

    You know what always bothered me and a sign that I am getting old..lol is when I buy something and learned i already bought it months before hand when i go to install it into my content drives.frown

    I donno why but sometimes the little red box that says I already purchased a product does not work all the time.. I say this because I had done it again today. bought something i bought a few months abck.  Thankfully DAZ is really good about correcting this double purchased issue i keep doing  with store credit so its all good

    But I hate getting old and forgetful

  • InkuboInkubo Posts: 745
    Ivy said:

    You know what always bothered me and a sign that I am getting old..lol is when I buy something and learned i already bought it months before hand when i go to install it into my content drives.frown

    I donno why but sometimes the little red box that says I already purchased a product does not work all the time.. I say this because I had done it again today. bought something i bought a few months abck.  Thankfully DAZ is really good about correcting this double purchased issue i keep doing  with store credit so its all good

    But I hate getting old and forgetful

    It's not you! "Keep me logged in" hasn't worked right for a couple of months now. Sometimes the DAZ site will forget I'm logged in while I'm in the middle of shopping. And the little person icon that is supposed to be blue or white to indicate whether you're logged in has never worked reliably for the couple of years I've been here. It is often blue even though the site has forgotten I'm logged in.

    If the site doesn't think you're logged in, those "purchased" markers can't show up.

    What I tend to do when I first come back to using the site is click the person icon to see whether the panel that drops down offers to show my my account, whishlist, etc, or presents the panel where you enter your login credentials.

  • IceDragonArtIceDragonArt Posts: 12,920
    Ivy said:

    You know what always bothered me and a sign that I am getting old..lol is when I buy something and learned i already bought it months before hand when i go to install it into my content drives.frown

    I donno why but sometimes the little red box that says I already purchased a product does not work all the time.. I say this because I had done it again today. bought something i bought a few months abck.  Thankfully DAZ is really good about correcting this double purchased issue i keep doing  with store credit so its all good

    But I hate getting old and forgetful

    I agree, its not you!  Although I too am not terribly thrilled with how bad my memory seems to be getting!  I do wish that they would fix the issue where if you purchased a bundle, it would show the individual items marked as purchased when browsing the store.  I have come very close to purchasing something a second time that I already had via a bundle.

  • Richard HaseltineRichard Haseltine Posts: 108,992
    IceDragonArt said:
    Ivy said:

    You know what always bothered me and a sign that I am getting old..lol is when I buy something and learned i already bought it months before hand when i go to install it into my content drives.frown

    I donno why but sometimes the little red box that says I already purchased a product does not work all the time.. I say this because I had done it again today. bought something i bought a few months abck.  Thankfully DAZ is really good about correcting this double purchased issue i keep doing  with store credit so its all good

    But I hate getting old and forgetful

    I agree, its not you!  Although I too am not terribly thrilled with how bad my memory seems to be getting!  I do wish that they would fix the issue where if you purchased a bundle, it would show the individual items marked as purchased when browsing the store.  I have come very close to purchasing something a second time that I already had via a bundle.

    The flagging of items from bundles works for me - what doesn't work is flagging of sub-bundles, so if I buy the pro bundle both it and the individual items are hidden, but the Starter Bundle remains

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