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Was Charged Too Much On Discounted Items!

OrionPax09OrionPax09 Posts: 419
in The Commons

Long story short, I picked up the new Gia 8 Pro Bundle, along with various goodies and freebies. I saw a price tag of just over $60. But when I went back to check the order, I was charged over $160! What do I do?!

Comments

  • frankrblowfrankrblow Posts: 2,052
    edited October 2018

    Look at the top of the page and click on "HELP" then under "Contact Us" click "GO HERE" to open a help ticket. Follow the prompts. Expect it to be sorted in two or three days. This happens many times, every sale.

    Post edited by frankrblow on
  • OrionPax09OrionPax09 Posts: 419
    dragonfly_2004 said:

    Look at the top of the page and click on "HELP" then under "Contact Us" click "GO HERE" to open a help ticket. Follow the prompts. Expect it to be sorted in two or three days. This happens many times, every sale.

    Thanks. This is the first time it's happned to me.

  • LosingSignalLosingSignal Posts: 409
    OrionPax09 said:
    dragonfly_2004 said:

    Look at the top of the page and click on "HELP" then under "Contact Us" click "GO HERE" to open a help ticket. Follow the prompts. Expect it to be sorted in two or three days. This happens many times, every sale.

    Thanks. This is the first time it's happned to me.

    I'd first check your debit card or credit card first for recent activity, like a pending transaction for $60.  Sometimes, that Orders page can give wonky numbers.

  • AllenArtAllenArt Posts: 7,175
    OrionPax09 said:
    dragonfly_2004 said:

    Look at the top of the page and click on "HELP" then under "Contact Us" click "GO HERE" to open a help ticket. Follow the prompts. Expect it to be sorted in two or three days. This happens many times, every sale.

    Thanks. This is the first time it's happned to me.

    Happened to me more than once. It's maddening.

    Laurie

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