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Wishlist chaos and disappearing products

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  • Richard HaseltineRichard Haseltine Posts: 108,079
    Inkubo said:

    When products are culled from the store, do they remain in your Product Library so they can be redownloaded if necessary later? Or should we all be backing up our DIM installer files to prevent losing access to something we might have just recently bought?

    They remain in your library and can be redownloaded.

  • nonesuch00nonesuch00 Posts: 18,729
    Inkubo said:

    When products are culled from the store, do they remain in your Product Library so they can be redownloaded if necessary later? Or should we all be backing up our DIM installer files to prevent losing access to something we might have just recently bought?

    yes, you can still download them

  • cathan01_wwg1wgacathan01_wwg1wga Posts: 371
    Inkubo said:

    When products are culled from the store, do they remain in your Product Library so they can be redownloaded if necessary later? Or should we all be backing up our DIM installer files to prevent losing access to something we might have just recently bought?

    My download library is backed up on three external hard drives: one for my laptop, one for my mac desktop, and a 4tb backup for all my graphics backups. I take no chances.

  • MelanieLMelanieL Posts: 7,726

    And J-Cade seems to have disappeared from the store too - there was a question in another thread about her "Painter's Lights" (a product I use frequently and which many people have recommended in other threads) - I went looking and sure enought it's gone.

  • RA Graphic DesignRA Graphic Design Posts: 23

    As I have already written in the other topic:

    I confirm that the DAZ management has been very kind in announcing the closure of my shop. What I will do will always be to inform me if the products for which I had done the add-ons will be here at DAZ or moved to another market: doing so I will have the possibility to modify the "readme" of my products and keep the " links "always up to date where possible.

  • NathNath Posts: 2,942
    MelanieL said:

    And J-Cade seems to have disappeared from the store too - there was a question in another thread about her "Painter's Lights" (a product I use frequently and which many people have recommended in other threads) - I went looking and sure enought it's gone.

    Ah, that's a shame - I use Painter's Lights in at least half my portraits. It's an excellent product.

  • SaraTSaraT Posts: 58

    I'd like to add that what I currently need depends on my current project. Some items that I lost from my wishlist were ones I added just last week as I began to take inventory of what I would need and began making some experimental renders. Those items would not have languished in my wishlist forever, quite the opposite. DAZ could at least have sent an e-mail to people with affected items in their wishlist.

  • WonderlandWonderland Posts: 7,133
    wolf359 said:

    But if most potential buyers are waiting long enough for Daz to decide the item isn't selling enough to warrant keeping in the store then did they really want the item that much anyway? It's not as if there's a dearth of discounts in general, if it would take an even bigger discount to trip them into purchase then the item must be really low priority.."


    I agree with the above quoted.
    Not to criticize ,but it rather sounds like **some** may be using the wishlist function for a bit of  "off site" digital Hoarding.wink

    Much in the same way Physical product Hoarders often used the old retail "layaway" plans, except that you do not even have to commit to down payment.

    I mean honestly ,what  actual uses were  people planning for content that they are willing to let sit for years in Digital limbo ??

    As for the complaints about stuff "dissappearing" with no warning
    Well..I have seen people complain in the forums, just as loudly, even when given fair warning as was the case
    with the great Sci -Fi content producer Micheal Rak (AKA  Sanctumart).

    He posted a thread here, that gave clear warning that he was leaving the DAZ/Poser content market and set an actual Date when his products would be gone forever.

     Yet  he was still harshly criticized for his "betrayal" by  angry wishlisters who were now faced with the 
    reality of having to actually buy all of his products that they apparently thought they could hold in reserve indefinately.

    Some people, like me, buy things when they are on extreme sale even if there is no immediate use for it. Years later, I may get a client say I want a gorilla holding a baby and you check your account and see, cool, yes I can do that (or at least buy it.) I'm so glad I did already purchase those items, but agreee, I think culled items should get a last chance sale. And PAs would make more than 30 cents, I believe Daz just takes half. And I've been known to spend hundreds on these super low sales of older product so it would be win/win for Daz and the PAs...

  • WonderlandWonderland Posts: 7,133
    HorusRa said:

    I'm kind of curious how it is "assumed" that someone, anyone, had some particular item in their wishlist for an extremely long time. wink

    Chip may be gone but at least I was able to score Cookie this morning. Too bad Chip was pulled one day before LadyLittleFox went on sale.
    Oh well.

    Contact Lady Littlefox on Facebook. She may be able to help you out.

  • WonderlandWonderland Posts: 7,133

    If Daz isn't going to announce PA culls, maybe the PAs could themselves in the Commons or Commercial threads (although I rearely, if ever, look at the Commercial threads) Or maybe have a whole forum topic dedicated to PAs who want to announce their own Last Chance Sales. Seems only fair...

  • mindsongmindsong Posts: 1,725
    Wonderland said:

    If Daz isn't going to announce PA culls, maybe the PAs could themselves in the Commons or Commercial threads (although I rearely, if ever, look at the Commercial threads) Or maybe have a whole forum topic dedicated to PAs who want to announce their own Last Chance Sales. Seems only fair...

    That's what I would think would be easiest solution, and solve the better part of the frustration being discussed. Culled PAs could also mention direct channels or alternate sites for products that DAz is no longer interested in. Wouldn't be a problem if DAZ explicitly let them go, right?

    --ms

  • nemesis10nemesis10 Posts: 3,790
    mindsong said:
    Wonderland said:

    If Daz isn't going to announce PA culls, maybe the PAs could themselves in the Commons or Commercial threads (although I rearely, if ever, look at the Commercial threads) Or maybe have a whole forum topic dedicated to PAs who want to announce their own Last Chance Sales. Seems only fair...

    That's what I would think would be easiest solution, and solve the better part of the frustration being discussed. Culled PAs could also mention direct channels or alternate sites for products that DAz is no longer interested in. Wouldn't be a problem if DAZ explicitly let them go, right?

    --ms

    Most store don't like advertising for their competitors though....

  • Male-M3diaMale-M3dia Posts: 3,584
    Wonderland said:

    If Daz isn't going to announce PA culls, maybe the PAs could themselves in the Commons or Commercial threads (although I rearely, if ever, look at the Commercial threads) Or maybe have a whole forum topic dedicated to PAs who want to announce their own Last Chance Sales. Seems only fair...

    But that's kind of the issue. Most of us PAs have seen how announcing their store closings and culling have devolved into "Can you give us fire sale discounts from your store while you're being booted from the marketplace?" threads.. customers may not intend it that way, but it kind of adds insults to injury.. so I would think you would get very few takers on creating such threads.

  • WendyLuvsCatzWendyLuvsCatz Posts: 40,100
    Male-M3dia said:
    Wonderland said:

    If Daz isn't going to announce PA culls, maybe the PAs could themselves in the Commons or Commercial threads (although I rearely, if ever, look at the Commercial threads) Or maybe have a whole forum topic dedicated to PAs who want to announce their own Last Chance Sales. Seems only fair...

    But that's kind of the issue. Most of us PAs have seen how announcing their store closings and culling have devolved into "Can you give us fire sale discounts from your store while you're being booted from the marketplace?" threads.. customers may not intend it that way, but it kind of adds insults to injury.. so I would think you would get very few takers on creating such threads.

    Stonemason did not give any discounts when he announced he was retiring some stuff but I still bought it

    sometimes knowing it will be gone forever is motivation enough

  • AnotherUserNameAnotherUserName Posts: 2,727

    Apparently (spelling), REAL Hairy has been removed from the store. I was looking it up because someone was asking about just such a product in the forums. There is only a blank link where the store page should be. Sad thing is, aside from not being iray, it seems to work perfectly for G8.

    Daz, you really should have clearence sales for items you want to retire.

  • MusicplayerMusicplayer Posts: 515
    AnotherUserName said:

    Apparently (spelling), REAL Hairy has been removed from the store. I was looking it up because someone was asking about just such a product in the forums. There is only a blank link where the store page should be. Sad thing is, aside from not being iray, it seems to work perfectly for G8.

    Daz, you really should have clearence sales for items you want to retire.

    This is a great shame, but I'm not surprised, as the PA who made the Real Hairy products (can't recall his name) had a great burst of consultations here in the forums and then the Real Hairy products followed. He then went on to discuss further products that were in the pipeline and then promptly disappeared never to be heard of again here in the forums. Did he die (seriously hope not) have a life changing event, or just give up? But it was quite strange how abruptly it all ended especially as it appeared to be a very popular product. It doesn't do to speculate....but maybe in some instances Daz loses contact with these PA's in some form or another, and so their store closes.

    frown

  • Male-M3diaMale-M3dia Posts: 3,584
    th3Digit said:
    Male-M3dia said:
    Wonderland said:

    If Daz isn't going to announce PA culls, maybe the PAs could themselves in the Commons or Commercial threads (although I rearely, if ever, look at the Commercial threads) Or maybe have a whole forum topic dedicated to PAs who want to announce their own Last Chance Sales. Seems only fair...

    But that's kind of the issue. Most of us PAs have seen how announcing their store closings and culling have devolved into "Can you give us fire sale discounts from your store while you're being booted from the marketplace?" threads.. customers may not intend it that way, but it kind of adds insults to injury.. so I would think you would get very few takers on creating such threads.

    Stonemason did not give any discounts when he announced he was retiring some stuff but I still bought it

    sometimes knowing it will be gone forever is motivation enough

    Retiring is different from culling, especially when your whole store is removed.

  • AtiAti Posts: 9,185
    Male-M3dia said:
    th3Digit said:
    Male-M3dia said:
    Wonderland said:

    If Daz isn't going to announce PA culls, maybe the PAs could themselves in the Commons or Commercial threads (although I rearely, if ever, look at the Commercial threads) Or maybe have a whole forum topic dedicated to PAs who want to announce their own Last Chance Sales. Seems only fair...

    But that's kind of the issue. Most of us PAs have seen how announcing their store closings and culling have devolved into "Can you give us fire sale discounts from your store while you're being booted from the marketplace?" threads.. customers may not intend it that way, but it kind of adds insults to injury.. so I would think you would get very few takers on creating such threads.

    Stonemason did not give any discounts when he announced he was retiring some stuff but I still bought it

    sometimes knowing it will be gone forever is motivation enough

    Retiring is different from culling, especially when your whole store is removed.

    How is it different from a customer's point of view?

    This is how I see it as a customer:

    Retiring: it's in the store today, it will not be in the store tomorrow.
    Culling: it's in the store today, it will not be in the store tomorrow.

  • Male-M3diaMale-M3dia Posts: 3,584
    Ati said:
    Male-M3dia said:
    th3Digit said:
    Male-M3dia said:
    Wonderland said:

    If Daz isn't going to announce PA culls, maybe the PAs could themselves in the Commons or Commercial threads (although I rearely, if ever, look at the Commercial threads) Or maybe have a whole forum topic dedicated to PAs who want to announce their own Last Chance Sales. Seems only fair...

    But that's kind of the issue. Most of us PAs have seen how announcing their store closings and culling have devolved into "Can you give us fire sale discounts from your store while you're being booted from the marketplace?" threads.. customers may not intend it that way, but it kind of adds insults to injury.. so I would think you would get very few takers on creating such threads.

    Stonemason did not give any discounts when he announced he was retiring some stuff but I still bought it

    sometimes knowing it will be gone forever is motivation enough

    Retiring is different from culling, especially when your whole store is removed.

    How is it different from a customer's point of view?

    This is how I see it as a customer:

    Retiring: it's in the store today, it will not be in the store tomorrow.
    Culling: it's in the store today, it will not be in the store tomorrow.

    If you haven't noticed, vendors are sensitive about their craft. wink Sometimes their being dropped from a store isn't for public consumption, so it won't be announced by them or the store. 

  • caravellecaravelle Posts: 2,654
    Paintbox said:

    Maybe they could program the website to sent everyone who has "a last chance" product in their wishlist a mail to buy it before they pull it.

    Excellent idea; I would appreciate it!

  • AtiAti Posts: 9,185
    Male-M3dia said:

    If you haven't noticed, vendors are sensitive about their craft. wink Sometimes their being dropped from a store isn't for public consumption, so it won't be announced by them or the store. 

    Okay, THIS reason I understand.

    Still, for a customer, these all look the same. "I wanted to buy something, and I no longer can."

  • TaozTaoz Posts: 10,259
    th3Digit said:
    Male-M3dia said:
    Wonderland said:

    If Daz isn't going to announce PA culls, maybe the PAs could themselves in the Commons or Commercial threads (although I rearely, if ever, look at the Commercial threads) Or maybe have a whole forum topic dedicated to PAs who want to announce their own Last Chance Sales. Seems only fair...

    But that's kind of the issue. Most of us PAs have seen how announcing their store closings and culling have devolved into "Can you give us fire sale discounts from your store while you're being booted from the marketplace?" threads.. customers may not intend it that way, but it kind of adds insults to injury.. so I would think you would get very few takers on creating such threads.

    Stonemason did not give any discounts when he announced he was retiring some stuff but I still bought it

    sometimes knowing it will be gone forever is motivation enough

    +1

  • Male-M3diaMale-M3dia Posts: 3,584
    edited September 2018
    Ati said:
    Male-M3dia said:

    If you haven't noticed, vendors are sensitive about their craft. wink Sometimes their being dropped from a store isn't for public consumption, so it won't be announced by them or the store. 

    Okay, THIS reason I understand.

    Still, for a customer, these all look the same. "I wanted to buy something, and I no longer can."

    And that's sometimes how the digital marketplace works. You'll miss the opportunity to get something. No store is obligated to let you know that they are removing products or closing down a vendor.

    Post edited by Male-M3dia on
  • TaozTaoz Posts: 10,259
    Male-M3dia said:
    Ati said:
    Male-M3dia said:

    If you haven't noticed, vendors are sensitive about their craft. wink Sometimes their being dropped from a store isn't for public consumption, so it won't be announced by them or the store. 

    Okay, THIS reason I understand.

    Still, for a customer, these all look the same. "I wanted to buy something, and I no longer can."

    And that's sometimes how the digital marketplace works. You'll miss the opportunity to get something. No store is obligated to let you know that they are removing products or closing down a vendor.

    Because you're not obligated doesn't mean that you can't do it. And stores that listen to customer's requests are generally more popular which shows on the bottom line.

  • Oso3DOso3D Posts: 15,085

    Keep in mind that any active product puts Daz on the hook for support and other work.

    I don't know the specific numbers, but I imagine one ticket about some product earning pennies a month can mean the product is costing Daz money.

    And as others have said, if you haven't had the money to buy a product in the last 10 years, it seems extremely likely that you aren't going to in the next 10.

     

  • Male-M3diaMale-M3dia Posts: 3,584
    Taoz said:
    Male-M3dia said:
    Ati said:
    Male-M3dia said:

    If you haven't noticed, vendors are sensitive about their craft. wink Sometimes their being dropped from a store isn't for public consumption, so it won't be announced by them or the store. 

    Okay, THIS reason I understand.

    Still, for a customer, these all look the same. "I wanted to buy something, and I no longer can."

    And that's sometimes how the digital marketplace works. You'll miss the opportunity to get something. No store is obligated to let you know that they are removing products or closing down a vendor.

    Because you're not obligated doesn't mean that you can't do it. And stores that listen to customer's requests are generally more popular which shows on the bottom line.

    Maybe, but I would be worried about the health of a company when they start worrying about 30-79 clearance cent sales. 

  • AtiAti Posts: 9,185
    Male-M3dia said:
    Taoz said:
    Male-M3dia said:
    Ati said:
    Male-M3dia said:

    If you haven't noticed, vendors are sensitive about their craft. wink Sometimes their being dropped from a store isn't for public consumption, so it won't be announced by them or the store. 

    Okay, THIS reason I understand.

    Still, for a customer, these all look the same. "I wanted to buy something, and I no longer can."

    And that's sometimes how the digital marketplace works. You'll miss the opportunity to get something. No store is obligated to let you know that they are removing products or closing down a vendor.

    Because you're not obligated doesn't mean that you can't do it. And stores that listen to customer's requests are generally more popular which shows on the bottom line.

    Maybe, but I would be worried about the health of a company when they start worrying about 30-79 clearance cent sales. 

    I'm still not sure where you're getting this 30-79 cents from. I personally mentioned 50% off on $30+ products, others have mentioned that they would buy these ever at full price. Nobody is talking about 30 cents here. If anything, we're talking about higher prices than what Daz gives during other sales.

  • StonemasonStonemason Posts: 1,223

    I cut the prices to as low as Daz would allow before retiring the content...

    which reminds me.I must be due another cull soon

    th3Digit said:
    Male-M3dia said:
    Wonderland said:

    If Daz isn't going to announce PA culls, maybe the PAs could themselves in the Commons or Commercial threads (although I rearely, if ever, look at the Commercial threads) Or maybe have a whole forum topic dedicated to PAs who want to announce their own Last Chance Sales. Seems only fair...

    But that's kind of the issue. Most of us PAs have seen how announcing their store closings and culling have devolved into "Can you give us fire sale discounts from your store while you're being booted from the marketplace?" threads.. customers may not intend it that way, but it kind of adds insults to injury.. so I would think you would get very few takers on creating such threads.

    Stonemason did not give any discounts when he announced he was retiring some stuff but I still bought it

    sometimes knowing it will be gone forever is motivation enough

     

  • WendyLuvsCatzWendyLuvsCatz Posts: 40,100

  • NorthOf45NorthOf45 Posts: 5,692

    So-o-o... who else has been concentrating on the deep end of their Wishlist lately?

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