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Contacting Dreamlight?

SnowSultanSnowSultan Posts: 3,774
in The Commons

I went to buy a light set from Dreamlight's site but upon checkout, the price was wrong. Now I can't find any links to how to contact him about it. Does anyone know how to get a hold of him? Thanks.

Comments

  • KitsumoKitsumo Posts: 1,221

    I'm not positive, but I think the store handles all the pricing issues, especially anything mispriced or a fault with the checkout system. A help ticket or customer service would be your fastest option.

  • anikadanikad Posts: 1,919

    He used to have a system that allowed you to raise a support ticket but I haven't bought anything from his website for a long time. He has a facebook group which comments on quite frequently: https://www.facebook.com/groups/createamazing3dart/ posted there yesterday.

     

  • SnowSultanSnowSultan Posts: 3,774

    Haha, I wasn't even aware that the Facebook group that someone signed me up to join a few years ago was actually his.  I'll post a message there, thanks.

  • Charlie JudgeCharlie Judge Posts: 13,252
    SnowSultan said:

    I went to buy a light set from Dreamlight's site but upon checkout, the price was wrong. Now I can't find any links to how to contact him about it. Does anyone know how to get a hold of him? Thanks.

    Did you try the contact link on his website: http://www.dream-lounge.com/dreamlight/contact.htm

  • RedfernRedfern Posts: 1,647

    Charlie?  Your link here and the one in a different thread pointing towards a download section both seem to be going to a "portal" site.

    Sincerely,

    Bill

  • Charlie JudgeCharlie Judge Posts: 13,252
    edited July 2018
    Redfern said:

    Charlie?  Your link here and the one in a different thread pointing towards a download section both seem to be going to a "portal" site.

    Sincerely,

    Bill

    I'm not sure what you mean. They both work for me. and go to subsections of Dream Lounge which is run by Dreamlight.

    Dreamlight contact.jpg
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    Post edited by Charlie Judge on
  • RedfernRedfern Posts: 1,647

    You probably think I'm being a "prank yanker", but I SWEAR I did not get that page earlier, honest!  But it does seem to be acting normally now.

    Sincerely,

    Bill

  • SnowSultanSnowSultan Posts: 3,774

    Thanks, I guess I can try that even though it doesn't appear to have been updated since 2009. Someone related to Dreamlight approved my post mentioning the price discrepency but didn't comment on it. Dreamlight has always been sort of...nebulous, and it's times like these where that becomes particularly frustrating.

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