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*Blip* And the files are gone. (solved)

PetercatPetercat Posts: 2,321
edited July 2018 in The Commons

Last night I was working on a scene. Put the computer to sleep and did the same for myself.
Got back on it tonight, opened saved scene, went to Content Library, and the PP2 files are missing.
Almost all of them, from every product that had them.
Replaced by little grey triangles with exclamation points. What happened? Anyone?
I've been spending time uninstalling things and reinstalling them, in alphabetical order.
I just finished the "B"s. I have a lot of content - almost 7000 listed in Install Manager.

Is there an easier way to reinstall the missing files than having to look at every one in Content Library?
Why did this happen? This computer never gets online, and the only things I put on it go through a mean
Linux security suite, then through a mean Win security suite. This computer is clean!

I'll probably just let Install Manager run overnight, uninstalling everything, then run all day tomorrow,
reinstalling while I do other things.
But that won't work with my content from other sites.

Again, why? And how do I prevent it from happening again?

Post edited by Petercat on

Comments

  • AllenArtAllenArt Posts: 7,175

    The only thing I can think of is that your AV all of a sudden considered them a virus and either vaulted them or deleted them. Perhaps maybe Windows had a hiccup, but I'd suspect the AV first.

    Laurie

  • BeeMKayBeeMKay Posts: 7,019

    Yes, that the AV did something also was my first thought. Can you check the AVs logs?

  • CortexCortex Posts: 111

    Try doing a search on your computer for the name of one of the files that are missing.

    Also look in the trash on your computer.

  • Joe WebbJoe Webb Posts: 837

    It could be your AV, it could be your system, could be DAZ. Check, if you can, your activity log. If it doesn't say if/when the files were deleted/moved, it might tell you what changed otherwise. Go to your Poser Format section in your Content Library and see if they are still there. Or right-click on a missing file and "Browse to File Location" to see where they are.

    I don't know about yours but my AV loves to tell me how it protects me, so it tells me at least that it got rid of X files.

    And if anything changed, system wise or DAZ wise, remember that DAZ doesn't read Poser files natively. It does, for user purposes, but if something on the computer end of things changed DAZ might not have the easy relationship it had before you went to bed. Any minor change to the operating system could have done it. I had a devil of a time with a drawing tablet that wanted to treat my ipen as a movement instead of as a pen, because someone at Windows decided every input device should be "neater" or something.

  • PetercatPetercat Posts: 2,321

    Thanks for the suggestions, I'll check.
    It can't be the AV, as there is none on this computer. I download files on my Linux box and run them through the AV there, then transfer them to my all-other-uses Windows box and run them through the AV there before installing them on my 3D art box.
    The only thing on this box is the Win7 OS and Studio with it's related files.

  • PetercatPetercat Posts: 2,321
    edited July 2018
    Cortex said:

    Try doing a search on your computer for the name of one of the files that are missing.

    Also look in the trash on your computer.

    Thank you! That did it!

    I did the search for "Gun Ladle.PP2" and it showed up in runtime/libraries/props/Cannon Accessory.
    I couldn't figure out why the Content Library wasn't seeing them until I looked at the full path in the search window.
    Somehow, I had another Runtime folder in "My DAZ3D Library/libraries", and the missing files were there!
    After I moved them back to "My DAZ3D Library/Runtime/libraries" where they belonged, they show up in the Studio Content Library again.
    Now to figure out how it happened, and prevent it from happening again.
    As I said earlier, I was using a .PP2 file, put the computer asleep and went to bed.
    When I started using it the next day, they were gone. I'd made no changes.
    Darn those sneaky little Gremlins!

    Send me a photo and I'll make you a character in my webcomic. A good one. I owe you bigly!

    Cortex said:

    Try doing a search on your computer for the name of one of the files that are missing.

    Also look in the trash on your computer.

     

    Post edited by Petercat on
  • NorthOf45NorthOf45 Posts: 5,692

    I have accidentally clicked and dragged categories or folders a couple of times into another without knowing it. A day or two later I almost have a heart attack when I see a custom category suddenly gone (All that time! Good thing I export user data regularly). Big relief when I find it under another, but still. Twitchy fingers on the mouse buttons is not a good thing when you aren't looking. *click* What was that? Did something move?

  • PetercatPetercat Posts: 2,321
    NorthOf45 said:

    I have accidentally clicked and dragged categories or folders a couple of times into another without knowing it. A day or two later I almost have a heart attack when I see a custom category suddenly gone (All that time! Good thing I export user data regularly). Big relief when I find it under another, but still. Twitchy fingers on the mouse buttons is not a good thing when you aren't looking. *click* What was that? Did something move?

    But how do you end up with two folders, one with only .PP2 files in it, and the original with everything else?
    This is weird.

  • NorthOf45NorthOf45 Posts: 5,692

    Anything suspicious in the log file? (Help->Troubleshooting->View Log FIle). If Studio did it, there might be a clue in there.

  • CortexCortex Posts: 111
    edited July 2018

    Another possibility is their location was correct, but the path in daz to look for them somehow got changed, which is why it couldn't find them.

     

    Post edited by Cortex on
  • PetercatPetercat Posts: 2,321
    NorthOf45 said:

    Anything suspicious in the log file? (Help->Troubleshooting->View Log FIle). If Studio did it, there might be a clue in there.

    Nothing that I could recognize.
    Lots of "warn: At"s and "known incorrect sRGB profile"s. But those are always there.

    At least I have bacon. It's soothing.
     

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