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uninstalling DAZ3D characters

DarkElfDarkElf Posts: 518
in The Commons

Okay. So, I have had the ongoing issue for some time now that when I load G3F I get a duplicate formulas error - see attached. If I click okay she loads up fine but I figured I would like to fix this anyway.

Unable to find the solution here - though I'm sure it's here somewhere - I submitted a help ticket. The DAZ rep told me to uninstall both G3F and G8F and then re-install them and try it to see what I get. I have had this issue since before G8F came out so I doubt they are relate but I figure I'll do as asked. Strangely, when I look in the DIM I find neither G3F nor G8F there and hence cannot uninstall them via that. I searched the forum here, Google and Yourtube and did not find an answer as to how to uninstall them.

Could someone out there please assist me? I would very much appreciate it.

Comments

  • BeeMKayBeeMKay Posts: 7,019

    In DIm, have you looked for "Genesis 3 Starter Essentials" and "Genesis 8 Starter Essentials"? Alternately, you can look for SKU:21630 and SKU:42071

  • DarkElfDarkElf Posts: 518

    I did find the essentials but ... are you saying I need to uninstall all the essentials just to get the females?

  • SpottedKittySpottedKitty Posts: 7,232

    The Genesis figures are part of the Starter Essentials packs, you can't split them up.

  • DarkElfDarkElf Posts: 518

    Okay. Thanks you two.

  • Richard HaseltineRichard Haseltine Posts: 108,072

    Duplicate Formulas means there are two links between a property named X and a property named Y. If you load the figure and then go to Help>Troubleshooting>View Log File, then scroll to the end and use a search to look backwards for Duplicate you should find the name of at least one of the files involved. Please post the line(s) found that way, from a single load, here.

  • DarkElfDarkElf Posts: 518

    Aaaaaaaah HA! The log tells me it is being caused by some third party body morphs I purchased over at Rendo. Not sure how much of this you need. There are a LOT of lines pertaining to "duplicate" so I'm attaching a notepad file that has the lines pertaining to "duplicate" with today's date. There are other lines above - I didn't include -  that pertain to things that could not be found.

    Thanks for your help RH.

     

    txt
    txt
    DAZ Duplicate Error.txt
    5K
  • Richard HaseltineRichard Haseltine Posts: 108,072

    OK, so you probably need to contact the renderosity vendor next. it could be a conflict between two products, rather than a fault in this one per se, but if they modify their morph name (for example, by adding their initials) they should be able to resolve it.

  • DarkElfDarkElf Posts: 518

    Okay RH. Will do. Thank you very much for your kind assistance as always!

  • DarkElfDarkElf Posts: 518

    Okay. I traced down the offending 3rd party product and contacted the vendor. After a few days without hearing back from them with a fix I deleted the data folder that contained that product and the problem has been resolved.

    Thanks for your kind assistance once again RH!

  • FSMCDesignsFSMCDesigns Posts: 12,843

    makes me wonder if others with this addon are having similar issues. Glad you got it resolved.

  • AllenArtAllenArt Posts: 7,175
    DarkElf said:

    Okay. I traced down the offending 3rd party product and contacted the vendor. After a few days without hearing back from them with a fix I deleted the data folder that contained that product and the problem has been resolved.

    Thanks for your kind assistance once again RH!

    What I usually do is look inside the zip I used to to install the product then go into my Daz Studio library and find all those folders and jetison them :P.

    Laurie

  • DarkElfDarkElf Posts: 518
    AllenArt said:
    DarkElf said:

    Okay. I traced down the offending 3rd party product and contacted the vendor. After a few days without hearing back from them with a fix I deleted the data folder that contained that product and the problem has been resolved.

    Thanks for your kind assistance once again RH!

    What I usually do is look inside the zip I used to to install the product then go into my Daz Studio library and find all those folders and jetison them :P.

    Laurie

    Yeah. I'm thinking I may as well get rid of ALL the files Laurie. No point in having some of them cluttering my library if I can't use the product.

  • AllenArtAllenArt Posts: 7,175
    DarkElf said:
    AllenArt said:
    DarkElf said:

    Okay. I traced down the offending 3rd party product and contacted the vendor. After a few days without hearing back from them with a fix I deleted the data folder that contained that product and the problem has been resolved.

    Thanks for your kind assistance once again RH!

    What I usually do is look inside the zip I used to to install the product then go into my Daz Studio library and find all those folders and jetison them :P.

    Laurie

    Yeah. I'm thinking I may as well get rid of ALL the files Laurie. No point in having some of them cluttering my library if I can't use the product.

    My thoughts exactly. I've got enough stuff in my library as it is :P

    Laurie

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