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Charged 7 times for annual PC membership and now I'm broke.

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  • TaozTaoz Posts: 10,256
    BeeMKay said:
    Taoz said:
    BeeMKay said:

    But if it is as Jack said, and these were purchases rather than renewal, then you have a different problem going on; a technical issue, or as Jack suggests, you account might havé been compromised.

    But what would be the point for a hacker to buy 7 PC memberships?

    What's the point of hackers to do anything? cheekywink

    Evil fluorishes when bad men do something. wink

  • dracorndracorn Posts: 2,353
    Jack Tomalin said:
    dracorn said:
    barbult said:

    Here is a link to submit a help request (support ticket). Select "Sales" category instead of "Technical Support". 

    I'm sorry to hear about that screw up! I would recommned cancelling the PC+ auto renewal so this doesn't happen again in the future. Auto renewal is never a good deal anyway, because it is full price. It is better to buy when it is on sale. If you paid with Paypal, that is a source of trouble for many people. It is not sufficient to cancel your subscription with Daz, you also have to cancel it with Paypal. 

    1. I hope this is fixed as soon as possible.  A 25th anniversary is very special indeed.

    2. I have a question for barbult - if I buy a Platinum Club membership when it is on sale and my last one has not run out, does the new one start when the old on is finished?  I was under the impression that sale prices for PC only applied to people who didn't already have the membership.  Am I incorrect?

    I'm not barbult.. but.. yea, you can purchase memberships on sale, and it will apply to the end of your current one.  Sale prices are mixed, sometimes memberships go on sale for non-members only, other times, it's across the board.

    Hope that helps!

    Thanks, Jack - it does.  

  • ChadCryptoChadCrypto Posts: 596
    edited May 2018

    I hope your credit union refunds the fees. NSF fees are the biggest criminal act of our time.

     

     

    Post edited by ChadCrypto on
  • nonesuch00nonesuch00 Posts: 18,723

    Most CC / Debit card / other payment businesses should see 7 concurrent changes for the same digital item as problematic and probably not intentional even if they were initiated by the account holder. They, CC & debit processor businesses, deny charges all time like that but I guess PayPal doesn't.

  • AlienRendersAlienRenders Posts: 794

    DAZ must hate me. They absolutely refused to give me a refund at the time.

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