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Store not working

cherpenbeckcherpenbeck Posts: 1,416
in The Commons

For 3 hours now I tried to shop in DAZ Store. In vain, it doesn't process the credit card, says, not available at the moment. Does that mean DAZ doesn't want to sell anything today?

Logged in, logged out, logged in again- all the same.

Comments

  • manekiNekomanekiNeko Posts: 1,438
    cherpenbeck said:

    For 3 hours now I tried to shop in DAZ Store. In vain, it doesn't process the credit card, says, not available at the moment. Does that mean DAZ doesn't want to sell anything today?

    Logged in, logged out, logged in again- all the same.

    same here

  • Write IdeaWrite Idea Posts: 437
    edited April 2018

    Ditto.

    Mine said, "Payment Failure: Error Communicating with the processor, please try again later."  I've got more than enough in my bank account for the transaction.

    Post edited by Write Idea on
  • DAZ_RawbDAZ_Rawb Posts: 817

    I'm looking in to it right now.

  • DAZ_RawbDAZ_Rawb Posts: 817

    Okay, transactions should be processing again.

  • InkuboInkubo Posts: 745

    Suddenly working for me! Thanks!

  • rayglendenningrayglendenning Posts: 137
    Don't even get me started on my issues since Thursday, charged double on a cart, PC+ coupon not working and no refund (even though none issue by most forum members, a lof of which are PAs!) but unfortunately after my PC+ came back this morning inbetween 8:45 and 9:27 without me needing to log out and back in, clearing cookies, try a computer never logged in to daz before, it's still nothing wrong at the server. Sorry for the long sentence, brain drained and suck of explaining to "Britney' in support :-(
  • JOdelJOdel Posts: 6,316
    edited May 2018

    I bought a GC last night and the code I was sent doesn't work to redeem it. First time that's ever happened to me that I can recall.

    Ticket has been filed and I got the immediate auto-response. But haven't heard back from a human yet.

    Post edited by JOdel on
  • DAZ_RawbDAZ_Rawb Posts: 817
    JOdel said:

    I bought a GC last night and the code I was sent doesn't work to redeem it. First time that's ever happened to me that I can recall.

    Ticket has been filed and I got the immediate auto-response. But haven't heard back from a human yet.

    Walked over and talked with the support people, they should be getting back to you before the end of their day.

  • ALLIEKATBLUEALLIEKATBLUE Posts: 2,983

    Store is totally not working.  Checked out and my cart had a price of $55.16 but was charged $97.33

  • DAZ_RawbDAZ_Rawb Posts: 817
    ALLIEKATBLUE said:

    Store is totally not working.  Checked out and my cart had a price of $55.16 but was charged $97.33

    Open a sales ticket and let them know in the ticket if you want the difference refunded as store credit or directly to your payment method.

  • ALLIEKATBLUEALLIEKATBLUE Posts: 2,983

    DID THAT

  • ALLIEKATBLUEALLIEKATBLUE Posts: 2,983

    FIXED THANKS JAMIE

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