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DIM is down

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  • jakibluejakiblue Posts: 7,281

    Ah yeah. I'm not seeing my new products i purchased today in Smart content either. :sigh:

  • Charlie JudgeCharlie Judge Posts: 13,251

    I don't have any orders for today yet; but my DIM is showing previous orders I haven't downloaded yet.

  • shanehoganshanehogan Posts: 2

    Just to add my two pence worth, Shop Search is not working either: Your search returned no results.

  • Richard HaseltineRichard Haseltine Posts: 108,072

    We've updated our report to Daz.

  • SileneUKSileneUK Posts: 1,977
    edited March 2017

    Wish you could have a banner announcement at the top of  the main DAZ 3D Forums page...  yes Silene

    Post edited by SileneUK on
  • jakibluejakiblue Posts: 7,281

    I often wonder why they don't do a message on all their social media accounts - twitter, facebook etc.  

    SileneUK said:

    Wish you could have a banner announcement at the top of  the main DAZ 3D Forums page...  yes Silene

     

  • ChoholeChohole Posts: 33,604
    Ice Dragon Art said:

    I can log in to DIM but its not finding my new content.  its like its not even there. 

    This has been reported

     

  • Charlie JudgeCharlie Judge Posts: 13,251
    Charlie Judge said:

    I don't have any orders for today yet; but my DIM is showing previous orders I haven't downloaded yet.

    Update: I made a FG purchase after my previous post and it is not showing up in DIM

  • jakibluejakiblue Posts: 7,281

    New purchases aren't showing in Smart Content either - my ones from this morning are, but it's the ones I purchased when the store came back up and the New Releases went up. 

  • DaikatanaDaikatana Posts: 830
    Ice Dragon Art said:

    I can log in to DIM but its not finding my new content.  its like its not even there. 

    Same issue here.  

  • 3Diva3Diva Posts: 11,973

    I couldn't log into Daz or DIM for HOURS. I finally decided to try changing my password and that helped and I was finally able to log in. If anyone else is unable to log in, try that.

  • MeskdaviMeskdavi Posts: 25
    Lindsey said:
     

    For those that install with Daz Connect, from your Product Library, download the Daz Connect Offline Package and Authorization File to your Daz Connect  Cloud/Install folder.  Within DS, select "Install Off Line products" from the Active Pane Options Menu.

    I did this earlier it worked. I opened studio again after login was working and the products I installed... M.I.A not showing as installed or as available so I had to redo the installs to get them back hoping they stay this time

  • scorpioscorpio Posts: 8,533

    DIM is now working for me.

  • Charlie JudgeCharlie Judge Posts: 13,251
    scorpio said:

    DIM is now working for me.

    It's working and old purchases are showing up but today's purchases are still not showing up for me.

  • LeatherGryphonLeatherGryphon Posts: 12,095
    edited March 2017
    ravvenkitsune said:

    I can finally log in via DIM, but it is blank. (The order from this morning shows on my account under Orders, but DIM doesn't seem to see it.) I can download manually, but would prefer to do it via the install manager so everything is done properly.

    Hmmm, if you're not getting the whole DIM then you might be at a Chinese restaurant ordering dim sum. devil

     

    Post edited by LeatherGryphon on
  • HoppittyHoppitty Posts: 475

    DIM starts for me, but isn't showing the purchases I made this morning. 

  • AllenArtAllenArt Posts: 7,175

    DIM shows the purchases I made this morning AND has downloaded them. Thanks Daz.

    Laurie

  • Three WishesThree Wishes Posts: 471
    AllenArt said:

    DIM shows the purchases I made this morning AND has downloaded them. Thanks Daz.

    Laurie

    Whatever the fix is, it must need to propagate across a cluster or something.  I still can't get to my morning's purchases. If I populate DIM directly from the order sheet, all the right stuff shows up but the downloads all fail.

     

  • DaikatanaDaikatana Posts: 830

    Just now connected and downloaded my purchases.  Looks like they are getting this sorted.

  • scorpioscorpio Posts: 8,533
    AllenArt said:

    DIM shows the purchases I made this morning AND has downloaded them. Thanks Daz.

    Laurie

    Same here - downloaded over an hour ago.

  • MalaeusMalaeus Posts: 12

    Glad I saw this forum post, explains why my DIM wasn't registering my SoA lights ;)

  • Charlie JudgeCharlie Judge Posts: 13,251

    My new purchases are now showing up in DIM.

    Thanks, Daz

  • Peter WadePeter Wade Posts: 1,666

    Mine still isn't working. It's logging in but it isn't showing anything I bought today. It is showing stuff I bought yesterday but didn't install using DIM. I've tried refreshing it and restarting it.

  • HoppittyHoppitty Posts: 475

    Mine still isn't working yet, either. 

  • TJohnTJohn Posts: 11,339

    My new purchases are still not showing up in DIM, but they are showing up in Connect. Still waiting...

  • dawnbladedawnblade Posts: 1,723
    Charlie Judge said:

    It's working and old purchases are showing up but today's purchases are still not showing up for me.

    Same here. My FastGrab purchase today isn't in DIM. angry

  • Peter WadePeter Wade Posts: 1,666

    Mine's working now. I just refreshed it and today's stuff appeared.

  • HoppittyHoppitty Posts: 475

    Mine is working now as well.

  • dawnbladedawnblade Posts: 1,723

    Mine is working! smiley

  • jakibluejakiblue Posts: 7,281

    All good! Purchases showed up in my Smart Content ready to d/l when I woke up this morning. 

    Phew! that was scary! haha

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