DIM is down
Ippotamus
Posts: 1,580
in The Commons
Just a heads up that the DIM seems to be down.
Can't download the new Stonemason.
Sad face.
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Ah. Was just coming in to find out about it. I just d/l and installed DIM so i can get the ... postcmsthingy (accidently deleted it).....and it won't log in for me. Says "unable to log in to specified account".
Yup not working here either.
Can't log in via daz studio itself either. Great.
We will report this
Chohole, I've always wondered....does it go to someone who sees it straight away when the store is off hours and closed?
WE have to keep ringing the bell, till we get somone out of bed.
If logged in (and I still was) - content was available by manual login.
Attempting to log in with the install manager not working at this time. Given that I had just logged in earlier there is a middling probability that...
User ID for users that is in the cache for DAZ is still working? Since Install Manager is a separate access, it isn't getting its LDAP or AD Service information and doesn't get the cached data.
If you haven't been in lately, you're SOOL until someone gets to reset whatever part is broken and... crossing fingers... it is not too very broken.
That's my SWAG at this, and I'd bet heavier on network than DB itself in trouble.. but that's more of a toss-up. Some poor sod who is a lot like me is probably already awake and trying to sort out what part of it got zorched. Me... I reckon its time for me to go to bed. :-) Not likely to come good for another 15 minutes or not likely to come good for at least another 3 hours. Depends on what happens when it gets reconnected.
Good Luck
ciao
BJ
Having same issue. Unable to connect to my account via Daz Studio. :(
Edit: Same issue in DIM
If you don't want to wait for DIM/Daz Connect login to work...
Go to your Product Library and do a Manual Download of the DIM installer to your DIM Download folder. Launch DIM and select "Work Offline" to open DIM without a login. The manually download product should show up in the Ready To Install tab after it finishes refreshing it's available installers.
For those that install with Daz Connect, from your Product Library, download the Daz Connect Offline Package and Authorization File to your Daz Connect Cloud/Install folder. Within DS, select "Install Off Line products" from the Active Pane Options Menu.
That didn't seem to work for me? I downloaded both the authorization file and the offline package straight to data/cloud and then clicked "install offline package". I still can't see them either in smart content tab or in the content tab.
OH WAIT! they have to be downloaded to data/cloud/install - i didn't have an 'install' folder so i created it, and put the two files in there. And by jingo, it worked! Thanks Lindsey!
Studio is stuck on splash page, saying logging in....does it move past this? this is crazy. So if my internet is down, i can't wortk in studio?
panicked for nothing, after 2 minutes... studio started..
If internet is down, you CAN work in daz studio. But you won't be able to download something you have purchased from the store. Daz studio works completely as normal if you're not logged in - it's just purchases you can't d/l.
Mine's working !
DIM or daz studio login?
Ah, thanks for the update. We wondering what was up this morning.
Thanks for the heads up...;)
You guys put the curse on it grrrrrrr!
Same problem here
LOL... You guys are just getting these issues? I was having them last night. I even had the weird experience of not being able to log out of the site.
Yup. Can't login to DIM. I thought something was wrong and tried changing my username and password in my account. Still can't get in.
Me too, no DIM :(
Yep.
curious....is anyone manually downloading from the store site? (Product Library). Just wondering if it's me, or if it's really really REALLY slow download speeds? (287mb = 5 hours left)
Just tried and I'm getting my usual download speeds, nothing slow here (170MB took about 20 seconds).
I just tried and I was able to log in to DIM OK
I"M IN!!!!!!!!! I'm in the mainframe!!!
ha. Ok, was able to log into DAZ studio and can now download.
I can log in to DIM but its not finding my new content. its like its not even there.
I can finally log in via DIM, but it is blank. (The order from this morning shows on my account under Orders, but DIM doesn't seem to see it.) I can download manually, but would prefer to do it via the install manager so everything is done properly.